I've always had good experiences with this business. The staff has been friendly, knowledgeable,…read morehonest, very helpful, and they've had fair prices. I've gone to them multiple times over the years and the experiences have always been positive ones. When they didn't have the items in stock that I was looking for, they ordered them for me. I'm glad there is a store like this in Ozark. Doug, especially, has provided exceptional customer service.

This is a great local gun store. I went in on Thursday and told Doug what I was looking for, he…read moreordered it while I was there, and it came in the next day. Doug is extremely knowledgeable, and provides great service.

BEST shop in town!! Product is always a 10/10 and there are always great deals running! Brian is…read morethe best he is very helpful and always answers any questions I have as well as showing me product! Can't beat a great shop owner, deli style, and a free pre roll with a purchase!

Traded in some firearms and bought some new ones. Transactions were fair and smooth. Blake is easy…read moreto talk to. Highly recommended.

Always been very fair dealing with me every time I go in. Extremely honest and friendly to do…read morebusiness with.

The store is well organized, clean, and the women working were friendly. I was pleased by the…read morequality and pricing of their products and was pleasantly surprised by a 90% off sale! I will be back to shop again and will bring a friend with me. Thank you!

I cannot tell you how refreshing my experience at Clear Creek was. My sales associate's name was…read moreCamron he was professional and knowledgeable. It was so nice bc I got a fantastic price out the gate without having to haggle back and forth. His price was cheaper than anything around and I searched extensively. The showroom is clean with lots of models to choose from. Camron was able to answer all my questions without having to look anything up. He clearly knows his products inside and out. Once I had my questions answered and had made my decision the purchase process was fast and smooth. Did I mention Camron also helped me load my four wheeler. I cannot recommend this place enough. I would also highly recommend you ask for Camron

I paid Palen music center $250 dollars for a PLEK. I asked for a plek a setup & a problem with the…read morebridge to be fixed. Danny the Luthier there i guess called & left a message saying No problem me & my associate will have this done in a couple days. I returned there call for two days & never got an answer or a call back. Called the store, Your guitar is here & done. They were doing a pod cast so it was very loud. & by the way they started making people pay for repairs & plek up front. They never offered to take me to another room or plug in to make sure I was happy with my guitar. They were super nice when I came in the first time but when I came to get the guitar they were rude. So when I got home, he did plek it I think but no setup at all. The neck had way to much relief. I took the strings off made sure my neck was level started checking it with my fretrocker 6 out of 24 frets were high. No wonder they make u pay up front. Nothing was done to the bridge either.Danny close enough strikes again. I nick named him that because I spent two days with him at the Palen shop watching him take people's guitars & be doing setups like action, neck relief nut height & being off quite a bit & say closed enough. lol I even saw him do that on one of the pod cast & then say , r u recording? ,Yes, whoops... He is very rough & disrespectful to other people's instruments. Several months ago I talked to Danny close enough on the phone. He was very nice to me & offered to help me with some things I didn't know how to do on my guitars. I had just gone through a heartbreaking divorce. Being able to learn from a real Luthier was a God send. I got to the shop & he scanned me & looked at me like I was a bug that needed squashing & never invited me to came in. I guess we were going to stand in the parking lot. Can we go in??? Yeah ok he finally said. Then he started to make fun of me for have my Jackson in a bag. It's all I've got bro... My emotions are already all over the place & this guy. So my fender needs a nut i just don't know how to cut one right & perfectly as possible not just close enough. Anyway he plek it & then tries to charge me for it. I had hard tailed the bridge so when u loosen the strings the bridge likes to come up on the posts so u have to make sure when u tune it back up that it's in the right place. So I tell him to watch for that. He tunes it up & just hits the bridge with his palm & it pops down. My USA fender stratocaster. He treated my 1990s Grover Jackson the same. None that ever got repaired. This guy had me crying to the point of suicide & mad enough to hurt him badly. Thank God I did not do either one. But I got over my divorce & Danny close enough being an ass. But I wouldn't ever do any business with Palen music center Springfield. Because this is how they treat people. Sincerely Brian Jacobs. Ps The frets were not polished. The nut slots were not cut to the string gauge I wanted. intonation wasn't set It wasn't tuned right. Nothing. Thanks alot Danny close enough! I will tell everyone how bad of a Luthier u r!

I recently purchased an amp head from Palen Music Center. Their website was easy to navigate, and…read morethey have a diverse selection of music gear. I received a quick response from Nash after the sale as a thanks and to let me know he'd follow up after the sale (which he did). Item was shipped out immediately and packed up well. Overall, great customer service ! I will look to Palen Music Center next time I need music gear.

Phenomenal selection of high end men's clothing. This is probably one of the nicer men's clothing…read morestores in the state of Missouri. The individuals that work here were so kind to me and I could feel their genuine passion for clothing. This store provides tailoring and other amenities that make you feel as if your experience is truly valued. I would recommend this place to anyone looking for quality and a pleasant shopping experience. Thank you to Stanley for assisting me during my most recent visit. He was so kind and knowledgeable. I will definitely return!

Best men's "on trend" clothing store in Springfield, MO by far! Bloody Mary bar on the day I…read morevisited! Nice touch! I'll be back.

The prices seem fair but these guys in the store have a long way to go learning how to do…read moreretailing. The store is dark, dingy and uninviting. The racks are not placed to encourage curiosity or exploration. It's more like a garage. One of the reasons many people hang out in a favorite gun store are not just the products but the engagement of the staff, they shoot the breeze with you if it's slow. They encourage you to hold, look and engage with the products. They educate you. They shoe interest in you and your needs and get you talking. It's not just a gun store thing, it's true at barbershops, hairdressers, photography stores, ho by stores etc. you engage with the customer, encourage sales and a friendly atmosphere. None of that was present. I'd overlook the dark dingy store if they got the rest of it right. These guys could not care less that I was there. They did not seem to be working or busy although one was on the phone. I was the only customer with four of the kids sitting at desks. They made no effort to show me anything or what I might be looking for. I would have scored them lower but they indicated they mostly do business by online auction and we're just starting out in retail. Maybe so but a little common sense, friendliness and act like your there to do business instead of acting like kids in grandma's basement glowed to video games. The price I bought my auction item was fair and I appreciated that they called me since their auction software failed to send me an invoice or notice that I had won. I hope they get better at this and are successful but I would encourage them to learn how to merchandise and retail sell. They store and their behavior is the face of their business and in the long run it does matter.

I had high hopes of finding a well provisioned hole in the wall shop but was very disappointed to…read morefind it to be a hole instead. All the used merchandise seem to be clapped out and any new stuff seemed inferior. Sorry guys. No thanks