I came here to get properly fitted for my Peloton Bike at home. The showroom is nice and well put…read moretogether! I made an appointment for the showroom, but when I got there and during the duration no others had come in. The poster on the door says walk ins are welcomed, so I would skip the appointment portion next time. There were two woman working and they were both friendly. Every-time the touched something they had gloves on, and every time I tried something they wiped it down and cleaned. One thing I wish they did was sale the accessories in store, but they don't. Just apparel which seemed to be the newest collection that was online, but it takes away that shipping cost

If you are one of the many pandemic forced Peloton lovers then you are probably ecstatic that a…read moreshowroom has arrived in KC. I was a lucky one and ordered the bike back in May 2020 and was able to receive my bike in less than a week. My love for Peloton has reached cult level and it was so fun checking out the storefront in Leawood. The design and layout of the showroom is beautiful. It's pretty small but it's mainly a space for people to test out the bike and treadmill or browse their apparel. I went specifically to make sure I have been riding my bike on the right settings. I booked an appointment online and a nice gentleman spent a quick three minutes as I rode the bike in store. He gave me some great suggestions on the handlebar setting that's helped my riding. I browsed the apparel and chatted with two ladies who were also working. Everyone was incredibly nice. I know there's been lots of frustrations with shipping and delivery delays but if you are in the market for a spin bike look no further. Peloton is the best.

This was a nice spacious store. Men's and women's apparel sections were clearly separated. Apparels…read morehad lots of product types, colors and sizes. The accessories had two different racks. Winter items were in good numbers. But the backpack section didn't have much inventory. The shoes display shelves were pretty empty. Prices were similar to website, little bit higher as all Lulu items are. They had fitting rooms available too. Associates were available in the area and around the floor assisting customers. Checkout line was moving quickly too. Overall it was a nice store for mostly apparel and winter goods.

A lot has changed since I first reviewed this Lulu location back in 2015. I've become a parent,…read morehave adapted to working remote, and they moved their location to a bigger and IMO better location on the Plaza. I mention becoming a parent because any pregnant woman will tell you that Lululemon Align leggings are FIRE when your body is going through all kinds of changes and I have to say that even in my post baby body I'm still pretty hooked on them. All that to say, I'm a fan. I've been a fan now for years and I have some leggings that I'm going on my tenth year with, so I think for the price and the comfort they tend to hold up pretty well. Now onto this location. I love that they moved. The old spot was small-ish, and not really conducive to browsing. I popped into this one a few times recently, first on my birthday to browse and really enjoyed taking in the sales, and trying on some things, finally settling on some great sweaters. I was really relieved to find that the salespeople working nowadays were such a breath of fresh air from the visits I made ca. 2015. They were people of all shapes and sizes, and they were friendly. I hadn't been into a Lulu in some time so I asked the woman working the floor if they still did repairs as I had a pile of old leggings that had tears and holes that I was hoping to get stitched up at some point. She told me that they stopped that policy but that they do exchanges in most situations if they don't hold up. I was honestly flabbergasted as that seemed almost too good to be true. Needless to say I went home, packed up all my old leggings that had holes and came back a few days later. Now, when I came back there were different sales people on the floor and while they were all very kind, they lacked the confidence the first woman had about me getting these exchanged. They agreed that they had this policy but TWO of them spent a solid 5-10 minutes lecturing me on how to care for my leggings properly. It was almost as if they didn't believe me that I do follow the care instructions (because I do), and that I haven't been a customer for a decade. At the end of the day I got all but one pair exchanged, and they take detailed notes now on which ones you exchanged, why, and add it to your file - I'm assuming so you don't do this a ton. Overall I'm glad I was able to get them exchanged and it certainly extends the life of a product that is still very pricey for what it is. But, I'd honestly rather they bring back their repair policy. I would have been just as happy getting my pants repaired without all of the lecturing and shaming that they put me through just to honor their own policy. I reiterate that they were overall nice and not mean about it, but it definitely made me feel like I was doing something wrong, when I'm just trying to use their product as they intended, with the guarantees they commit to with their performance.

EVERYTHING IS PERFECT…read more Purchased a new trampoline!! I had backyard specialist come out and install it. It was absolutely flawless and it looks perfect. They had to put down a bunch of levelers and it doesn't move one inch ....would totally recommend you pay for what you get.

Would happily do business with this company again, based on my first experience. Just used them to…read moreorder 25 cubic yds of engineered wood fiber for a playground, and EVERYTHING went super smooth. They responded to my first inquiry immediately, gave me a quote within 24-hrs, payment was simple, the delivery window they gave me was accurate, and gave me a 30-min heads-up when the truck was on its way--no surprises, in a good way. AMAZING COMMUNICATION which is much appreciated, and can't be taken for granted. FYI, I compared 3 places (since I pride myself on making good decisions), their price was "in the middle" (although closer to the low bid); they were a good 30% below the high bid and within 12% of the low bid, which I considered negligible since they could deliver within a week, which is what swayed me. Pleased with my choice, quality of mulch seems good.

My wife purchased some New Balance running shoes from the Running Well Store at a price of about…read more$168 last September. Both of these shoes have exhibited the same problem; the sole is separating from the shoe and after very little actual use. We understand the limit of returns/exchanges is 30 days and under normal circumstances do understand the policy. We were given the New Balance phone number which we appreciated but I would have expected the store to take a more active role in addressing this with New Balance on our behalf. We purposely bought locally to support business in Lee's Summit but given this experience, we might as well buy on-line.

I'm a long time fan of the Running Well Store being a continuous washed up college avid runner. The…read moreservice is always friendly and they can tell I know what I want. You'll find good deals on their products and selection of products is always improving every time I visit the store. If you are an avid runner and enjoy in person shoe stores this is the place to go.

I don't enjoy posting negative reviews although lord knows there's more opportunity for dark humor…read more However, my experience here warrants the truth. I had been looking for adjustable dumbbells for a while, and while Johnson advised me they had none, I visited the store anyway. A young, new hire greeted me, listened, and brought me over to a visiting regional supervisor, who confidently told me they were anticipating a shipment within a week. The young man took my info and promised to advise me of any arrival. 12 days later, I called to follow up, and was told I'd be called back by the end of the day with an update. It never came. Two weeks later, I revisited the store, where yet another salesman told me that while they were indeed "at the warehouse", they had no evidence of a real plan for delivery. He suggested I prepay. I declined. Finally, two weeks after this, I made a final call, and the young salesman was able to offer absolutely nothing but an apology. I purchased exactly what I wanted through Walmart, was promised a two week delivery. They arrived two days early. Johnson fitness has a very good product line, but abysmal customer "service".

I have gone to Soccer Master for many many pairs of cleats and other soccer gear, and always had…read moresuper friendly service. The woman working today was so unfriendly, and acted like helping us find two pairs of cleats, a soccer ball and some shin guards was really disrupting her day. She glared at my daughter for juggling the soccer ball to make sure she liked it, and pretty much refused to engage in any conversation about what we were purchasing. I shop here because the people who work there always seem so excited to suggest products, and genuinely love soccer. Today the store felt totally unwelcoming.

They need new customer service reps. There were two girls there working. One on their phone and the…read moreother on their laptops. We waited for someone to help us. They were completely unaware of the people coming in and out. We went here because we heard great reviews. This is a place I will never recommend.

We visited yesterday to get our 5 year old a bike and a helmet for our toddler…read more Brian helped us and was beyond helpful!!! The way he spoke with my daughter to help fit her to the right bike was just so sweet. He was helpful and encouraging of her. He was also very respectful. Always asking if he could hold on to her shoulder to show her how to ride or to hold my son's head to try on the helmet. I will definitely be recommending Erik's and Brian to anyone I know looking for a bike. We'll definitely be back!

Store is nice. Customer service was rude. One question seemed like a huge inconvenience.read more

I joined this studio a little over a year ago (pre-covid) and they have been amazing. It's the…read morebest workout in town! I like that I can go in for a class and not have to worry about my own programming. All of the fitness guesswork is taken out so I can focus on the workout. Could not recommend them enough!

We've been members off and on with OTF since 2013/2014. We keep coming back. After moving four…read moretimes and now settling into our new home, coming back to OTF just "feels right". The classes are always consistent, challenging and fun! We had the most excellent sign up experience with Dorothy! Super sweet and a pleasure to interact with. You won't be disappointed here!