Frank was amazing he is honest great service quality and value 10 out of 10 recommend !

Frank is the best. I did an oil change I was in and out in no time. I had a great first time experience .Thank you.

This place is amazing, Frank helped me out in so many was as he could. Financing is available, which made it perfect for me to get may car fixed and running that same day. Definitely would recommend!!! read more

Go see Frank! He's awesome! All of our cars have been serviced at this shop and no regrets! Thank you, Frank! read more

My husband stumbled across Purrfect Auto, and I'm so glad he did. I highly recommend this business! Frank was honest, helpful, accommodating, and provided outstanding customer service from start to finish. His team did an excellent job repairing my suspension, and my car is driving like new again. What really stood out was Frank's integrity. Even as the repair costs started adding up, he worked with me to provide a fair price. Unlike some shops, he never tried to upsell services or repairs that weren't necessary. I drove away today feeling like I was in a brand-new car. It's hard to find a mechanic you can truly trust, and I'm happy to say I've found mine. Purrfect Auto will definitely be my new go-to shop for any future automotive needs. Thank you, Frank and team! read more

Purrfect Auto Service - Before - Auto Repair Near Me - Pomona, California

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Frank is amazing highly recommend him for any car service needs. He was extremely transparent and didn't up charge me for parts needed. He personally shows exactly what's under the hood so you know what needs to be fixed and what's being fixed. No pushy sales just straight what's needed and not. If you want that level of transparency come here with your car read more

Ive came to this business twice for repairs they were able to fix right away! This place takes great care of their customers and ensures them the best service they can provide! They always take care of me and always provides the best options for my budget. I really do value this place and am always grateful for the support they offer me. I came in most recently to ask for them to see if my engine was cracked and come to find out the problem I was encountering was from my cooling system and my engine was not cracked. They saved me a lot of money and time and had me back on the road with my car! Haha :) Very grateful for them. read more

I've taken 2 cars, my Focus and an Elantra to Purrfect in Pomona, service has been great, fast and reliable!

Just moved to Pomona and found this shop, I had a great experience at this shop and highly recommend it. Frank was professional, honest, and clearly knows his work. read more

Frank is honest and thorough. He also doesn't pressure you to do additional services he just suggests them Also he's fast and has plenty of help. Great for quick efficient maintenance tasks and is professional and polite. read more

This was one of the worst auto mechanic experiences we have ever had. Overcharged at $1,500, they were very unfriendly and argumentative, didn't communicate with us, and they left the car with a new rattle without fixing our issue at all. Instead, we took our car to another shop and for $75 and an hour wait, our car is running great. The mechanic at Purrfect had told us that the same car was unfixable. Strongly recommend avoiding. read more

Thanks to Frank and team, got my suspension right again. Gotta love it when you got reliable mechanics close to home.

This shop is the absolute best!! Frank and his team are quick and efficient. If you need service this is your shop!! read more

Called beforehand to make sure their open since its Indigenous peoples day. They were open! Thankfully. I'm in dire need of an oil change. There's a check in Yelp deal for $60. They honored it. Had they do an inspection on my vehicle as well. As soon as I got in, they took NALA in. Lol that's my cars name. I appreciated that they gave me the price upfront for the service. I'm aware that it could change if I needed something else, but I already knew the price going in for my oil change. There were two other items that needed to get fixed. Belts and shocks. Ended up spending $700! But I know my car needs it. I'm at 125k miles and I just paid off my car so I got to keep it up. Service was quick and professional read more

Frank and his team were AMAZING. They helped me with my bumper. Very respectful and professional A+++++++++++++

Last 4 oil changes when i brought my own oil and filter was 40 and today they tried to tax me 80. Nah bro yall trippin lol take this 1 star

Got rear-ended on the highway and these guys had my car working again within hours! Frank is the absolute best and really looks out for his customers. Thank you guys! read more

I would definitely recommend this Auto service shop. I recently needed my oil change and they took care of the oil change quickly and were really kind employees. Frank was helpful while writing up my invoice and took care of all my concerns. I will keep going back for my car needs I highly recommend and Thanks Frank !!!!!! read more

Frank is the front advisor and is really nice and understanding. He will help you with all your needs and this auto place does really fast work! I highly recommend this place for all your oil changes and auto service needs. read more

I recently needed my oil changed and also an inspection needed to become an Uber driver and since they were one of the recommended official centers that Uber listed, I decided to call. Frank answered the phone & mentioned it was $30 for the Uber inspection which is a great value since most places charged $40! I mentioned that I also needed an oil change and asked if they were available since I was on a time constriction. He said to come in he'll do his best take care of it right away! Got there and the place was clean and organized (which is always a good sign). Like our conversation he took me in right away. He was quick and thorough and did a quick inspection from Uber's requirements and my car passed with flying colors! I also got an oil change and was able to get a coupon discount for the full synthetic oil. In between the service I asked about some basic maintenance and he was happy to give suggestions and we had a great conversation about general world news and family. Once everything was finished I mentioned that I would refer family and friends and will be returning for any future service. In total I was out of there in 30mins. Highly recommend & thanks Frank! read more

Came in requesting pricing for a smog on a 98 BMW. Was surprised it was only $60!! I explained to them that I needed the car to be failed to retire the vehicle through BAR. Was prepared to pay for the regular smog fee but I was pleasantly surprised.. was not charged a thing!!! I'd recommend!! :) read more

Mr Frank and Ray got my Nissan Sentra up and running. They were able to get my motor mounts and spark plugs and shocks all for a great deal. Thank you again! read more

Went twice to try & redeem my Groupon & was turned away both times. Finally when I went a third time, I told the man at the front desk that I wasn't leaving. He said ok, he'll take me. When they finally got to my car they claimed the oil plug was "badly damaged" & I would have to come back the next day & pay additional costs for an extra drain plug. I had no choice. Would NOT recommend!!! read more

Frank is helpful, honest and the business is fairly priced. Service (oil change) was prompt, would return. read more

Purrfect Auto Service - Nice ride, great service. - Auto Repair Near Me - Pomona, California

Back again and once again couldn't ask for anything more. My check engine light was on for another vehicle I own. (2002 Lexus ls430) and I dropped my car off and got a call THE SAME DAY! My car was ready to go! The guys told me to do a "drive cycle" basically drive about 120-150 miles and it will be ready for smog check. All vehicles are different so I recommend looking up your year, make, and model and type in drive cycle after. The forms will tell you how to complete the monitors for smog. I only paid a total of $375 dollars when everyone else quoted me $500-$800. Couldn't be more happier with the service and the price read more

Purrfect Auto Service - My sweet baby back on the road! - Auto Repair Near Me - Pomona, California

Honest and trustworthy. Did a great job. I had oil change and brake fluid added. Frank was very attentive and helpful. I would definitely come back again! read more

Ask for Ray. He was great on managing the expectations. Brought my moms car in cause she hit the curb. Ray and team switched the wheel and did a diagnostic to ensure everything is working properly. Just now waiting for him to find a good deal on a new wheel. Everything was fast. He really gives you the feeling of being taken care of. read more

I highly recommend this auto shop. I was referred here and dealt with Ray. He gave me the best customer service a person could ask for. The shop was honest and made my necessary repairs and it was very budget friendly. I will continue working with them as needed, hopefully not too often but when I do it will be with confidence! read more

They charge according to "brand" of car. So if you drive a Benz, Lexus, BMW, etc you get charged more just for that. The test is literally the same for all cars depending on the year bracket and OBD system. So a car 2005 year of ANY brand is the same test. Luxury models are not "harder" to test. I don't trust places like this. When you call for an estimate, the only question that is relevant should be the year of your car. If they ask what brand, find another shop read more

Shout out to Ray and Frank. Always there to help with my cars. Especially, when in a pinch

Ray, thank you for making my Volvo safe. It rides like it did 20 years ago when I got it. And, thank you for the Military Veteran Discount!! I'll be back. read more

Purrfect Auto Service - Auto Repair Near Me - Pomona, California

I came here multiple times to bring both my vehicles for an oil change. I've never really been a fan of the service, but I came back because the price was reasonable and it was local. Recently, it took 4 attempts to come back and try and get an oil change but was turned away. First 2 times due to their staffing, 3rd time for not having oil, and the last time I called ahead to avoid a disappoint, and they turned me away yet again saying it would be an hour before they even saw they saw my vehicle. I asked if there was anything they could do and ONLY asked because the last guy on the 3rd visit acknowledged how many times I tried going back and encouraged me to come back the next day at 3pm. Well that was a waste of time because the person there the last time totally brushed me off. Don't expect anything for being a loyal customer. And if you do decide to go, don't be surprised if you wait 10-15 minutes before you're acknowledged because the front desk person went to go get parts and may not be back for over an hour. read more

Got my 2008 bmw 550i towed in from another shop that wanted to charge me $1600 for the front two brakes and rotor... Puurfect auto gave me a huge relief when he gave me the quote, and without hesitation I said yes!!! I saved a lot of money coming here.. they also gave me a couple pointers that I will have adjusted later on down the way. Definitely coming back! Thank you guys! read more

Purrfect Auto Service - Getting it towed to purrfect auto from other shop that charged me $70 for nothing - Auto Repair Near Me - Pomona, California

I came back for another oil change, and did the brake fluid, transmission fluid, power steering fluid change at the same time. Their price is reasonable. The guy were nice explaining what it is and how it may help the driving experiences. I end up finding leaks under the car and took it back to the shop. They fixed it with in an hour. It is nice that they were being responsible to solve the problem. read more

ny husband came in with our 2 year old daughter . Mind you I called the night before to confirm arrive and prices . The guy quoted my husband a complately different price. The guy started getting real disrespectful and he had our 2 year old daughter there. I called to see what was going on and he hung up on me . DO NOT GO here !!! Rudest disrespectful person ever . He needs to get a life !!! even his own employees was shaking their head at him . Find someone else to manage this . He seemed like he was on drugs or something!!! I will NEVER go here again and if your smart you won't either !!! read more

Found this Gem on Groupon. Was skeptical at first trying out new mechanics. The manager Ray and his associate Frank are super. They immediately provided me 5 star customer service! Came in to get an oil change, they matched their Groupon deal as well as the deal on their smog check. They also did a brake inspection, everything. The prices were competitive as they were able to give me a good deal! Also, one year warranty on the parts and labor! They said if I had any problems. Come back and they will take care of it. Highly recommend you try this mechanic out. Ask for Ray and Frank! read more

Purrfect Auto Service - Auto Repair Near Me - Pomona, California

RUN!!!!' Do not take your car to this auto shop. The owner Frank very rude. I was referred by my insurance To have my car diagnosed and Frank Said oh well since the engine light is not on there is nothing I can do. Made me feel dumb like if I didn't know what diagnosis is. The car is leaking fluid and the engine light goes on and off He continued and said I only have one mechanic and we don't do appointments. Very rude. read more

Great service! Honest, reasonably priced and very quick with their work. I had my car back in 1 hour and will definitely be bringing my car back for more needed service. If you have any issues or car repairs, this is the place to come. Ask for Frank he was great and very helpful! read more

It's definitely rare to find a mechanic you can trust. From both my visits, Ray and Frank have been helpful. Informed and above all else. transparent. Even if it's just for a second opinion or To get a quote. I Highly recommend checking these guys out. read more

Iv been going to Perfect Auto for twelve years. And there quality of business is one like I've never encountered. They truly care about their customers, they take there tine and explain any mechanical issues. This is the only shop I will ever take my vehicles to. They truly value their customers their labor. Last week I took my vehicle to a different shop. I won't use their name, but I will say. Darmax. And they installed parts back wards inadequate. I cannot say enough about Purfect Auto. They are wonderful. The mechanics in my opinion are the best on the planet. I cannot say enough good things about this shop. Purfect Auto Pomona. I thank You. read more