1. Purr Cat Cafe

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Philadelphia, PA

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Purr Cat Cafe

5.0 (3 reviews)
Closed • Closed

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Pennsauken Animal Hospital

Pennsauken Animal Hospital

(48 reviews)

I can't say enough about this place. The staff was wonderful…read more Our cat had a sprain and was in alot of pain. She was taken care of with compassion, which we so appreciate! Thanks so much, staff at Pennsauken Animal Hospital!

Pennsauken Animal Hospital 6717 N Crescent Blvd. Pennsauken, NJ 08110…read more ***this was removed from FB apage Pennsauken Talks & I was unable to post on google** I am submitting this statement regarding my recent visit to Pennsauken Animal Hospital with my cat. brought my cat to the hospital because he was experiencing a problem with his paw that appeared to involve an infection. I explained my concerns to the veterinary staff and wanted him examined specifically for the condition affecting his paw.During the visit, the doctor recommended approximately $1,200 worth of services. I did not agree to all of the recommended services because I could not afford them and did not feel that all of them were necessary at that time. After I declined some of the recommended services, the nurse became visibly upset, walked out of the room, and slammed the door. I found this behavior very upsetting and felt that I was being treated negatively because I did not agree to all of the recommended services. The staff continued to recommend that my cat receive X-rays, explaining that they wanted to determine whether his paw was broken. I repeatedly explained that my primary concern was that there appeared to be an infection. However, I felt that my concerns were not being adequately heard or addressed. Because I was concerned about my cat and felt pressured in the situation, I ultimately agreed to the X-rays. my cat was taken for the X-rays approximately an hour and a half after we arrived. After the X-rays were completed, I was told that the images would need to be sent out for confirmation regarding a suspected diagnosis of hypertrophic cardiomyopathy (HCM). I was also told that there was little the doctor could do for my cats paw at that time because of his heart condition and that euthanasia was essentially presented as the best option for him. Hearing this was extremely upsetting. I brought my cat to the hospital because I wanted him treated and evaluated, particularly for what appeared to be an infection. Instead, I left feeling that the focus had shifted toward expensive testing and ultimately discussing euthanasia rather than addressing the problem that brought us to the emergency hospital. There were also significant delays throughout the visit. After the examination and X-rays, I waited for approximately another hour before receiving my cats prescriptions and bill. Despite paying approximately $724 for the visit and services, I was not provided with a clear, complete medical report explaining what had been done, the results of the examination and X-rays, or the doctor's conclusions regarding my cats condition. I was also asked about vaccinations and was pressured to sign a rabies-related waiver. I did not feel comfortable proceeding with the vaccination under the circumstances, particularly because my cat was already ill and I was there seeking urgent medical care. The manner in which this was presented added to an already stressful and upsetting experience. By the time we received the bill and medications, more than an hour had passed. There were only approximately three patients in the emergency room at the time. I understand that emergency veterinary hospitals can become busy and that some delays are unavoidable. However, the length of the wait, the lack of communication, and the way I felt I was treated made the experience extremely frustrating. left the hospital feeling pressured into services that I was not comfortable authorizing and feeling that my concerns about my cats paw infection were not adequately addressed. I also believe that a pet owner should be able to decline services they cannot afford or do not feel are appropriate without being treated with hostility or made to feel guilty for that decision. Before leaving the hospital, I specifically requested that my cats medical information from this visit be sent to our regular veterinary office so that his veterinarian could review what occurred and continue his care. However, I was not given confirmation that the records or medical information were actually sent. I therefore remain uncertain whether our veterinarian received the requested information.Urgent veterinary care should be about helping an animal and supporting the pet owner during an extremely stressful situation. Pet owners should be given clear information about their pet's condition, the available treatment options, the costs involved, and the consequences of accepting or declining those options. They should not feel pressured or intimidated into authorizing services.This experience left me extremely disappointed and concerned about the way Meeko and I were treated. I am requesting that Pennsauken Animal Hospital review the circumstances surrounding our visit, including the recommendations made, the delays, the conduct of the staff, the services charged, the documentation provided, and whether my request to send my cats medical information to our regular veterinary office was actually completed.

MatchDog Rescue - Our girl, Lola (formerly Ziva)

MatchDog Rescue

(90 reviews)

MatchDog Rescue has given me and my bf our first love, Hewitt…read more Before attending the event in Atco, we were given a phone call with a proper run down on how the event would work so we were not confused when we got there. They are extremely communicative, and the events are usually held on Saturdays, but the transport that was bringing the dogs in had troubles and the event ultimately had to be moved to Sunday. I had my phone call at about 11:15 and about 1 PM hours later I was informed about the date change. It is not a typical adoption shelter that I have been to in the past. At the event, there is a ticket system, as in, the earlier you get there the earlier you will be called. While you wait you mingle with the volunteers and the dogs. You get a vibe on which dog feels like the best fit for you. However, be mindful that the crew with MatchDog Rescue does their due diligence and wants the best for EVERY SINGLE DOG. We went to the event with a very specific dog in mind. One that was on the medium/large end. However, the staff that reviewed our application and lifestyle, let us know that the dog might not be the best fit for us in terms of training and size of our home. While it was disappointing to hear, we knew at heart we wanted what was best for the dog and us. As mentioned before there is a mingling period while waiting to be called on by staff. During this period you can meet dogs of all ages, sizes, and all types OUTSIDE of dog cages. We had met several different dogs during this period, just to name a few that I can remember, Nevada, Hewitt, Cassidy, Dukie, and Garret. We bonded with several dogs early on, but with our hearts set on a specific dog, we just enjoyed their presence. However, after being informed that the dog we had our hearts set on was not a good fit for us, we knew which of the many dogs we met during the mingling period we wanted to go on a walk with. We asked if Hewitt was a good fit for us, confirmed he was, took him on a little stroll around the lot, and knew that our hearts were set on him. We went through the process of adopting him and each volunteer we worked with, remembered Hewitt and always told us how he was such a great dog and a cute little snippet or fun fact about Hewitt. There was never a doubt in my mind that Hewitt was not loved under their care. On our way out with Hewitt, the last volunteer that we worked with walked us to our car, ensuring that Hewitt was buckled in and safe and had their very loving and sad goodbyes with each other. Hewitt has been with us for about a week. We are a very calm, but active couple and Hewitt matches exactly that for us. When we are relaxing, he is relaxing. When we are running, Hewitt is right there running with us. It is not something that I considered when I was looking into adopting a dog, but I am extremely grateful the staff at MDR let us know before adopting a dog. If ever in the future I am looking for a second dog, there is no doubt in my mind that MDR will be the first adoption agency I look into.

Match Dog Rescue is an incredibly organized, compassionate, thoughtful, and well-run organization…read more They go to great lengths to vet potential adopters and match dogs with the right "Furever" family. Their volunteers coordinate with partner rescues in areas with an abundance of overcrowded, high-kill shelters. They travel to these areas, rescue and transport the pooches to New Jersey, where dedicated fosters await their arrival. The fosters nurture, care for and partner with veterinary professionals to ensure that the rescued pups are primed to thrive in their new "Furever" homes. We highly recommend Match Dog and are eternally grateful to them for bringing our beloved Jessy "home" to us. - Steve and Anna C.

PetSmart

PetSmart

(26 reviews)

My cousin has a huge fish tank so we stopped here to get some things. At first I was excited to see…read morethe pets but that feeling soon left me. I was surprised to see how old most of the cats were. I'm sure the most adoptable would be kittens so I was sad thinking how much longer their time would be. I also saw birds and reptiles but not a single dog other than the customers own who were getting groomed. The staff presence seemed unbalanced. There were plenty of them doing this and that but only one girl working one register out of five.

Before it was my turn, I overheard a conversation between two people. There was a man in front of…read moreme who also bought fish. The staff member even told him that the fish might get eaten, but still sold it to him anyway. Yet when it came to my turn, things were completely different! I asked if there were still angelfish in the tank, and she didn't even bother to look and just said there weren't any. I told her I could see one in there, and only then did she check. After that, she started questioning me: "How many gallons is your tank?" I answered 44 gallons, and she smirked, saying she had never heard of a 44-gallon tank! Then she asked how many fish I had, and when I said 5 angelfish, she flatly refused to sell me the fish. Her attitude was extremely poor. It seemed clear that she noticed I wasn't a native speaker, since my English isn't perfect, and that made her treat me even worse. Meanwhile, I have owned and cared for many fish with multiple tanks at home. My fish are always healthy and well taken care of. Being treated as if I was irresponsible felt completely unfair and very disrespectful. This experience only reinforces why I will support local fish stores instead -- where staff are knowledgeable, respectful, and truly care about the animals. I will never buy fish here again.

Purr Cat Cafe - animalshelters - Updated October 2026

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