I had hip surgery and your company was to do my p t. Just wanted you to know that all the young…read more men and women that came to my home were very profession and patient and explain everything to me. I was very happy to work with them and your staff. Thank you mark stanish

As a local Family Physician, I have referred many patients to the PT Center. I have had the…read moreopportunity to follow the progress of my patients and I have been a patient myself. The "hands-on" physical therapy delivered by Kevin Outwater and his colleagues has been superb.

Pros: very kind and knowledgeable athletic trainers and therapists…read more Cons: the therapist spends about 10 minutes out of the 1-2 hour appointments with you. The quoted price on the phone for visits (~$75/visit) is false and I was charged over $200 per visit-- I continuously asked what my appointments would cost at the time services were rendered and was told "don't worry, we'll work with you". I can tell you that is false- they don't work with you; when I asked to speak to the owner regarding this, the billing person (unfortunately I cannot remember her name-Deanna maybe?)said no. Since I had moved out of town, I couldn't resolve the issue in person. Also, they charge different prices for different body parts? I'm a physical therapist and know that this is NOT standard practice. A therapeutic exercise charge is a therapeutic exercise charge, and insurance reimbursement does not differ depending on body part, so don't let them persuade you otherwise. I'd highly recommend looking elsewhere for care. The lack of professionalism when it comes to the validity of their quoted prices and dealing with the billing representative makes me sad to work in the same field.

It is the Best Place for PT in Cleveland. Great Staff and Really Smart Physical Therapists. If you…read morethink PT might work for you and you make the cimmitment to it this is the place to go to. It did work for me and I was told by my Top Surgeon I would never be able to Walk Again and Given a wheel chair. My Surgeon who is Well Renowned was dead wrong. He is with a Major Hospital. It took a lot of time and effort but was well worth it because I am pain free and able to walk and Not Lay in Some Bed at a care facility. I do my exercises every day and learned to enjoy them.

Great place clean organized. Always on time. People have great attitudes. Very easy to work with…read more The masseuse I'd great!! Highly recommend!

I came to Advanced Health and Wellness a little over two years ago. I was in desperate need of…read morehelp. My traditional medical care failed me three years prior. So when I encountered severe pain in my left upper leg I actually Googled pinched nerve treatment and up popped Advanced Health and Wellness. Luckily they are 5 miles from my home. I was able to get an appointment within a few days. They fixed the pain within a few weeks of the 8 week plan. Recently I had another pain related incident on the right side below my waist. Long story short Dr. Bupp was able to get me in fast and help me. He went the distance and took me in on a day that they weren't open! I still go for adjustments every 2 weeks to maintain my health. The staff there are terrific. I am so glad I found them!

This place is a scam…read more First off, it's like a factory, where everyone lines up to have the exact same adjustments done ( - it's all out in this big open room, so you can see what they're doing.) They sit you in this room and tell you about all the modalities they'll use to help you, and then calmly tell you it'll be some $12,000 and hand you the clipboard to sign, as if it were the most natural thing in the world. If you dare question their quote, or ask any billing questions whatsoever, they will make an example out of you, and give you a hard time, and sigh and shake their head, and make you feel like a 'problem patient,' and have some supposed bigwig from the back come out to talk to you, and other nonsense and idiocy. I had to beg and plead with them to give me some exercises I could do at home to help with the pain - but they weren't even concerned about that - I guess if the pain goes away, I wouldn't come back as much, right? - but they'd grudgingly give me just one new exercise every few times - and only because I pushed them to - they knew which ones I needed and just held them back - they could've helped me months earlier!!! It was also a bit frightening to overhear Dr Bupp on the phone with his wife on a couple of occasions... He was just shockingly immature,... and (as if the exorbitant charges and upselling and one-size-fits-all adjustments, and rude girls running around and Jesus music weren't enough,) I knew for sure then I wouldn't trust him anymore... Please be careful here. They may be able to help, but they will make you pay way beyond what you should have to, and make you wait much longer for pain relief than is necessary. Remember there's a lot you can do with stretching and exercises and posture at home.

I had the pleasure and they had the challenge of helping me over a 12 month period. Regular…read morevisits, careful activities, slow but steady progress at the hands, almost literally, of Emily DPT and Jake PT. Occasional encounters with Susanne, Mike, and Zack. They were considerate, patient, but quite direct in what I needed to do myself. The reception team was always friendly and courteous . Easy to work with in scheduling. I have no hesitation in recommending this array or real pros.

After 1st visit review. First, let's talk about the team behind the front desk. All are very nice…read moreand welcoming and eager to help. If you are a procrastinator that doesn't do "adult" well...Gretchen will whip you into shape and bust out 10+ appointments for you in less than 6 seconds. Chloe (with a "C" thank you very much ) is a CBD expert and will provide all you need to know about their supplements, tinctures, etc. Autumn, has answered the phone every time I've called, she is always pleasant, answered all of my questions and was very patient (she...also...laughed at my jokes - which makes her funny) Initial Evaluation: done by Laurie. This was unlike any eval I've ever had, including the 2 doctors who sent me for PT and another PT place I went to before Balance Solutions (only went to 1 appt. = terrible). Laurie didn't just sit in a chair and ask boring questions, she was very hands on. I was up and down, moving/twisting/turning this way and that way, all the while she had her hands on my shoulders, hips, legs - measuring/assessing/evaluating. Laurie determined my treatment plan and put together my team of people who will be helping me through this journey. Laurie was fun (a requirement of mine), laughed at all my jokes (another requirement) but stayed on task and kept the process moving. She was very engaged and a good listener. After the eval, I had a massage from a very nice person but I don't remember her name (she went to Nordonia High School) Facility: VERY clean. Ample parking. Easy to get to.

I've been going here for the past five weeks for physical therapy after having shoulder surgery…read more Jason and Korrey are absolutely awesome, super friendly , supportive and have done a fantastic job helping me recover post shoulder surgery. The facility is always neat and clean. Thank you for helping me on my road to recovery.

always happy with the folks at Minton and the work they do to keep me going. highly recommend themread more

I've been going here for a little over a year after doing some alignment damage to my back from…read moreworking at a bar lifting kegs all day. I started out with sciatic pain and stiffness in my neck and back, now, after all the wonderful and attentive care, I feel fantastic! I'm doing much better, and peek in about once a month by choice to keep on top of my progress. From the front staff to the main guys, this place is a gem. Everyone is friendly and I'm always in a better mood after my appointment, and not just because of my neck being adjusted. This office also works well with my insurance and I'm forever thankful for it.

I love this place. I had a great massage last weekend. Today I used the infrared sauna. It was…read moreincredible and Robin was so knowledgeable and helpful. I definitely recommend and will go back.

My first experience with Summit Natural Wellness center was exceptional! I was able to get an…read moreappointment right away and the staff was friendly and helpful. I hadn't done hydrotherapy in years and once I met Robin she eased any concerns I had. I could tell that she loves her job and is passionate about helping people feel better. I highly recommend SNWC to anyone and ask for Robin when you go, she's the real deal!