Very helpful staff!! Attentive and friends, eventhough they were busy. Will recommend this…read moreloaction to anyone!

I was in line before someone came in. The owner went to the customer who came in after. When I…read morementioned that I've been waiting in line, he was rude and told me to wait.

Small and busy shop. This is one of the only UPS locations that is open on Sundays. There was only…read moreone person working, and 4 customers as soon as the shop opened. Pack your patience, it wasn't the most efficient experience, though I appreciate the availability. When I dropped off my package, the associate took the box, but nothing was scanned, so, now I'll be refreshing my tracking number to ensure that it's marked as received. The shop itself was a bit messy, parcels were placed in front of the counter, in the middle of the open space where customers would stand, as well as stacked behind.

My kids Christmas Gift cards were delivered and handed to reception at this location but Shima told…read moreme they do not have the package. Later, we found out the cards were cashed and we don't know by whom. I had a mailbox at this location for a few years, because of their awful service I moved my mailbox to somewhere else. One of my old friends did not know about my change of address and sent two Amazon Gift Cards to my address at this location for my kids. The Amazon tracking number shows "Package was handed to a receptionist Signed by: Security". When we visited the store they said they did not have the package. We asked them to try to find it as it shows it was handed to the receptionist. I called a few times the day after and Shima told me I do not have a mailbox over there and if I had a mailbox they could have put my package in my mailbox. I explained to her they were not supposed to accept the package if I did not have a mailbox and it should have been marked to return to the sender. But since they accepted my package I needed to pick it up. But she kept saying they do not have that package. I explained the situation to my friend who sent the gifts, he called Amazon customer service to block both gift cards from being claimed but he was told both cards were already claimed by someone else. Amazon did not provide any name to us obviously but they know who did it and opened a case with their legal department for this fraud and they will update my friend soon. I can not make accusations but here is what happened. They accepted my package and signed for it, the package was lost after delivery, and the gift cards were claimed at someone's Amazon account that we don't know. The reasons I moved my mailbox from this location: - They could not find my packages 50% of the time (yes, 50% believe it or not). They were telling me it is still on the way while I was showing the tracking number to them that shows the package was delivered. Every time after I came back home, after a few hours they had called me and said that my package had just been delivered. So, I had to make an extra trip to pick it up. - Per UPS store policies when you have a package that does not fit in your mailbox, they are supposed to scan so you receive an automated email that you have a package to pick up. Every UPS store in North America does this except this location. I asked them a couple times and they said they do not do that. - Every time I went to pick up my package an hour after delivery, the owner told me the package had not been delivered yet. He was telling me not to believe the tracking numbers progress, when it says delivered means UPS has the package and is on the way. What ???!!! Many times I waited there until he looked for it everywhere and he came back with the package from the back and said he found it. - If I wanted to send something with UPS, it was a 40 minutes project, the same thing in other UPS stores takes 5 minutes. The owner does not know how to use a computer in my opinion and when he was alone at the store you could always see a long line with people rolling their eyes and tired, waiting for him to get their job done. I did not have the option to put 0 stars. They do not deserve 1 star at all.

I am great at ordering items online that end up being delivered through UPS. If I could get a PhD…read morein online ordering, I'd be at the top of my class. I have rarely done the reverse in which I need to send something through UPS. Well, it was a first for me yesterday! My cell phone recently died. It is under warranty, which means that I was eligible for a replacement phone in exchange for my dead one. I had to send the latter back and received a UPS label to print out. The idea is to slap this label onto my package, and then visit my local UPS store to drop it off. Simple. Easy. More importantly, it was free! My closest The UPS Store is on the north side Denison Street, just east of Woodbine Avenue. It's next to Hattendo and across from Swiss Chalet. I drove over here after work yesterday. There is always a ton of parking at this plaza. This review will be short because I spent less than a minute in the store. I walked in and two staff members said hi to me. The female staffer behind the counter asked if it was a drop-off. It was. Her male counterpart happily took my package from me, scanned it, and I was done. That's it? Yep. Painless and fast! I thanked both of them. They reciprocated. I checked my package's status online. It has made it to its destination this morning with proof of delivery. Yay! There are mailboxes for rent. Years ago, I rented a mailbox from a different The UPS Store location. I loved how I'd get a call from the store when I had mail. Should I need to drop off or send a package in future, I'd return here to get it done. (304)

I was looking for a shipper to send 40 pieces of delicate vintage china set to California. I went…read morein the morning of a weekday when they were quiet. They did a great job of taking their time and carefully hand wrapping everything. The owner was also great about multi-tasking when other customers arrived. I had previously stopped at a store in Sheppard where the line was 5 deep. So glad I drove a few miles further to this location.

Been using Staillon Express for few months now, fast and reliable courier service. Reasonable…read morerates. Rated 4 star because of limited open hours. They only open at 11am and closed on Saturday in this Markham location. Longer opening hours would definitely make it a lot easier for customers.

do not ship with these people...they have no idea where your packages are, if you call for help…read moretheir employees sound like they are napping in bed. Pathetic courier service.

I went here for the first time to return an item to Amazon. The UPS Store employee showed me how to…read moreplace the return label inside a see through adhesive that sealed my package. He directed me to the giant plastic container that my package needed to be placed in. At my request, he texted a confirmation of the time and date I dropped off my package. The only downside is that I need to set up an account with UPS in order to be able to track my package. This location has been here for about five years. There's adequate parking in a busy parking lot with lots of businesses and a Symposium Café.

From the owner: The UPS Store Thornhill provides business services that includes printing, shipping services with a…read morevariety of couriers (domestic and international options), mailbox rentals, packaging supplies and service, shredding and faxing services.

I don't recommend it to anyone except for someone who wants to pay alot of money, surprise amounts…read morethat you didn't know you will have to pay, of they blackmail you by saying they'll hold back your items and make you look stupid:)

Company is not trustful. They hide some costs; as soon you start the process the cost starts…read moreincreasing. They make mistakes and you have to pay for it ! They delivered in the wrong city ! Don't hire this company !

Immediate response, very helpful and suggested options for services. Highly Recommend and will use…read moretheir services again. Thank you Edward for your speedy response and service!

From the owner: Same Day, Rush, & Urgent | Courier for Online Orders, Documents & Packages serving Greater Toronto…read moreArea