I recently had the best service I could ever hope for using PuroClean company of North Little Rock. The problem I had was water damage from the central air conditioner being clogged and leaking, The carpet got soaked during the night and next morning the smell of wet carpet led me to investigate and I found the AC unit closet floor had about 2 inches of water on it which had seeped into the bedroom and soaked the carpet. When Mike Russell and Jeff of PuroClean showed up to assess the damage they found the walls had soaked up moisture also. All this had to be dried out. They came within a day or so and hooked up the drying machines and let them run for a couple of days. Mike Russell, whom I had never met, ended up being the kindest, most considerate, caring businessman/person I have ever met. He went WAY above and beyond in his work in my house and in his manner of speaking and doing business with me. His team member, Jeff was also very kind, efficient in his work, and sincere in his demeanor. I mention their sincerity with such emphasis because this is important to me. In the times we live in now, where mega corporations run so many of the businesses that we use in our daily lives, we have gotten used to being treated in a cold, heartless manner from these corporations that are all about profit. Mike and Jeff helped me feel a glimmer of hope that there are business people out there that are fair, trustworthy and truly care about their customers. I would HIGHLY recommend their services! read more
