Yes, I am a foodie and love to practice good oral hygiene. My family has been using The Tongue Cleaner sold by this company for years. We used to purchase retail at one of the stores in Sugar Land. However, I found this company on the web and decided to order 6 of these tongue cleaners. I went online and filled in the order with specific instructions to ship all colors EXCEPT white. This order was placed on 8/13 and my Visa was billed. The order shipped on 8/14 and was delivered on 8/20. When I opened the box, there were 6 white tongue cleaners!
I called Visa and disputed the charge. I called and left 2 messages with customer service. Finally, I got a message from Sushila stating that they were sorry I had not received the order and they would look into it right away. Wow, no one listens I guess. When I called back, I explained about the incorrect order. Now, Sushila was all efficiency. She asked me keep the product and she would personally go to shipping and have them ship 6 color tongue cleaners right away.
Sushila apologized for the others handling the shipping and promised to make it right. This company deserves 5 stars, not only for a quality product but a top notch CSR. read more