My experience with this gym was positive until an incident involving a staff member occurred. Despite the gym's promotion of a safe space for all members, this was undermined when a staff member (Ude) engaged in sexual harassment. I reported the incident to the gym managers (stephen and rose) and was contacted by the Safe Space team after extensive email communication. The Gym Manager (Stephen) informed me that HR and himself had conducted a full investigation, and that the staff member involved was deeply sorry and wished to apologize.
However, I believe the investigation was mishandled. The Gym Managers email suggested that the staff member (Ude) apology was deemed sufficient. Despite CCTV footage clearly showing the incident, the individual in question was not suspended, leaving me feeling very uncomfortable. Moreover, this was not an isolated incident, as there have been other similar cases involving the same staff member. This makes me think the seriousness of such incidents is being brushed under the carpet, with the hope that people will accept an apology and move on.
Despite this, the Gym Manager and HR seem to believe that an apology is sufficient, failing to address the serious issue of sexual harassment by this staff member. No one, male or female, should be touched inappropriately without consent, and it is unacceptable to treat such behavior lightly.
Sexual harassment, whether directed at males or females, is entirely unacceptable. I strongly believe that if this incident had involved a female victim, it might have been handled differently. Males can also be victims of such behavior, but in this case, it seems male experiences are not being taken seriously.
I would advise caution with this gym. The current managers, Rose and Stephen, have been involved in posting misleading reviews, and the facility is not as well-maintained as it once was. The previous management team was excellent, prioritizing cleanliness and the safety of all members. However, under the current management, this is no longer the case. For your well-being, I recommend exploring other options. read more