This place is always closing early. They need to update their hours online so people don't waste…read moretheir time driving over thinking they're open.

The store indicates open at 10am everyday. I was here at 9.58 am 12/17/24, then wait till 10.17am…read more The store does not open yet. I called multiple times but no pick up. I left.

Love this place. Water tastes about as good as the water store called water and salt or is it salt…read moreand water. Lol.. definitely not as boutique but if only looking for good tasting safe water. It's the spot and way cheaper per gallon then the competitors. I'm a water snob and this place is my go to water spot.

I would definitely avoid this place. I stopped by on a Sunday but they were closed even though…read moretheir sign on the door said they would be open. They have a 24 hour refill vending machine out front that is filthy and broken. I wouldn't use this place, the condition of the outside vending machine makes me question the cleanliness and maintenance of the equipment inside. I saw a dozen other people come to get water and leave disappointed. I hope they read my review of the one about a mile away that I gave 4 stars to.

I recently moved back to town and was excited to try this spot because it reminded me of a shop I…read moreused to love on W Capitol Ave. Walking in, I was happy to see a similar menu and felt nostalgic right away. Unfortunately, the service didn't match my expectations. After waiting in line, the woman at the register finished helping the customer ahead of me, then walked away without acknowledging me. I stood there for a bit until a young man noticed and kindly stepped in to take my order. I really appreciated his attentiveness and friendliness. While waiting for my two hibiscus lychee green teas, I noticed some confusion behind the counter. The employee preparing the drinks couldn't find the green tea and had to keep asking the same woman for help. She eventually took over, but the drinks didn't taste right. There was no green tea flavor, or lychee only hibiscus (I'm not saying she didn't add it, it didn't taste like it.) Honestly, the bigger issue for me was the lack of customer service. The previous location I used to visit always felt welcoming, so this was disappointing. A simple acknowledgment like "I'll be right with you" would have gone a long way. That said, I DO want to give credit to the employee who stepped in and helped me--he was polite and attentive. As for the woman with short hair, I hope she works on her customer service approach. I may come back to try the ice cream since I think it's Gunther's and that's always a safe tasty choice, but I likely won't be ordering the iced teas again. March 18,2026 @6:58ish pm

Love this place!! We had to drive 25 minutes out of the way for dessert and it did not disappoint!…read moreThere were shaved ice, ice cream, smoothies, and alkaline water. The people helping us were so fast and kind. We asked them what we should do later that night and they gave us good recommendations for out-of-towners. Our ice cream was delicious. I got the kid size Oreo! It was so good. We ate our ice cream in their back patio. They have a tarp and some picnic benches for their customers. There's an afghan market next door where we got bread to-go! It is a perfect spot!

I went here to purchase some alkaline water. The service was nice and the employee was very…read moreinformative.

Now I understand why this place had 5 stars in the first place....owner is awesome. She is…read moreexceptionally kind. The business is clean and well maintained. It's clear youre not getting tap water!

Great experience here! The lady at the counter was very nice and helpful. She answered all the…read morequestions I may have had. The water comes out quickly and is very clean. They even have spots to clean your bottles before refilling. Great prices too! Just make sure you bring cash because it is cash only!

The gal at the Water store is very kind and helpful. She will even help you fill your bottles and…read moretake them to your vehicle. So I do believe she goes above and beyond. Just make sure your water bottles are clean also your lids.

Perfect place to fill up on alkaline water while traveling! Great hours & very reasonable pricing…read more Very helpful as well.

Never a line and it's good clean water. I can fill up both of my 5 gallon jugs for only $4 and I'm…read morein n out in less than 10 minutes!

Great place. Fill your own water bottle. They have a membership. 120 gallons for $28. Water tastes…read moregreat. Fast and simple.

Tried out this new place to refill my water jugs and they are straight forward. Their prices are…read morecomparable to their competitors. They are located within a plaza so it's convenient for parking however it's on a hill which makes it extremely difficult to bring the water to the car. Water taste isn't as crisp as other places so wouldn't recommend since there are so many others to choose from

I've never have dealt with a business that is so friendly, nice, & helpful as H20 TO Go employees!…read moreThe office & drivers r the best!! (Water tastes good also)

There's not much more I need to say other than they have some "high quality h2o" (movie reference)…read moreat a good price. I will say that the service is really stand out. The staff are always so helpful and kind.

Love this place. Great customer service establishment is always clean. Prices of the water went up…read more But that's okay still an amazing deal. 5 gallons for $2

This is the place I usually go when I fill my water jugs . I usually have to fill more than five…read more It's 30 cents a gallon. Before you fill your jugs, they have a cleaning dispenser at the end of each fill station. You just place the jug upside down and hit the button on the side to activate the water to clean it. The dispensers for the water fill up usually quick. The water here taste good to me. FYI not all water taste the same (my water drinkers know!). The only reason why I rated it 4 out of 5 stars is because of all the clutter inside. It low key look like a swap meet lol. But other than that, the place is cool, the employees are nice. And they provide carts for you so that you don't have to carry your jugs to your car.

I originally thought this was a good place to get my water. Clean store with out a lot of clutter…read more I was greeted when I came in and the guy behind the counter (the owner) seemed nice so I bought a punch card. I wish I new his true character before I did this. I use 3 gallon jugs because I am a disabled person and am limited to lifting 25 pounds. I had been filling my bottles for a while when my wife joined me one day, and we asked if we ever needed, would they be able to help my wife load them into the car. She is a very sweet 72 year old lady and can only lift up to 10 pounds. The lady behind the counter cheerfully said of course! Fast forward a few weeks and I was unable to go so my wife went. She filled our 4 little bottles turned to the owner and asked if he could please load them into the car when he could. There was one other customer in the store that heard her and he just picked up the bottles and put them on the cart for her. At the same time the owner started berating her that his business is self serve and she shouldn't come in if she can't do it herself. When my wife mentioned I usually do this, but we had asked on a prior visit, he said it was his sister or sister inlaw, and she never should have said that. The only other customer had left and he grudgingly agreed to do it this one time, all the while saying things to make her feel bad. My wife came home in tears. I was completely blown away. I have always offered to help people in need often without them asking first. I called the owner a few days later and asked for him to tell his side and he confirmed all of this telling me, also, that it's a self service business. I informed him that the Americans With Disabilities act requires businesses to make reasonable adjustments to their policies to ensure those with disabilities have equal access to goods and services. He interrupted me multiple times and said the city said he was ADA compliant. I explained to him that his building may be compliant, but this has nothing to do with her ability to get the water filled. As he continued to argue with me, I read him the exact vergiage from the ADA act. As he continued to argue with me further, I gave him an ultimatum, afree to read the ADA act, or I would file an official complaint and let the authorities educate him on the subject. He finally agreed to read it. I don't know if he ever did, but I won't be going back to his business. I have actually never experienced this kind of lack of compassion from anyone in my life. Most people I know would cheerfully help a little old lady in need not send her home in tears. Shame on you.

Love coming to this location. It's quick and easy. $6.50ish to fill four 5 gallon jugs. Credit card…read morecharge so bring cash if you don't want to pay it. They've recently been closed for about a month. Hopefully they will open back up soon