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    Pure Talk

    1.5 (102 reviews)
    Open 10:00 am - 7:00 pm

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    2 years ago

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    7 months ago

    Very disappointing. Spoke to Angelica and she kept trying to upgrade me. There's no savings here. Just pushy sales people

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    2 years ago

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    7 months ago

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    8 months ago

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    8 months ago

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    2 years ago

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    1 year ago

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    7 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Waited for customer service about 15 min. then call dropped. Sure the price is good, but don't expect service if you need help.

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    2 years ago

    Helpful 1
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    2 years ago

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    3 years ago

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    2 years ago

    They are very hard to get thru to! So far I have over 6 hours in trying to get my sim card for a new phone and get it working.

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

    Helpful 3
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    Ask the Community - Pure Talk

    Can I get service in South Africa?

    PureTalk’s international roaming is great—but unfortunately, South Africa is not one of its supported destinations. What PureTalk does offer:… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Pure Talk

    After me describing my issue, he did some research and we tested my old phone with the new sim card and got no voice.

    Mentioned in 2 reviews

    Read more highlights

    Charter Communications Spectrum - 18+ months and still waiting for Charter Spectrum to bury their cables.

    Charter Communications Spectrum

    (16 reviews)

    Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

    I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

    Pure Talk - isps - Updated May 2026

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