Very nice staff and quality work! I don't usually make appointments but I have beer waited more…read morethan 10-15 minutes.

I had a good experience coming here as they opened at 11am…read more I would come back again They do more than just threading and includes wax in their services

I went in at 5:10 on Saturday evening and fell in love with this place. Chai did my feet, nails,…read moreand brows. The owner also seems nice. Tehy are very clean. I like the small shop vive. It is so me. I will be a regular!

Trinh is amazing! Exotic nails provides such wonderful quality and service! So glad I have such a…read moregreat nail salon near me! Highly recommend!

I was just thinking about how grateful I found Gina because I LITERALLY get a compliment about my…read moreskin almost every week... I swear I'm not exaggerating. I work in a sales environment where I train fresh grads/mid-twenty year olds and they always think I'm at most 28 years old.... I'm not :) Gina is still the best and I still make the trek to see her from the city because there's no one better than her. My skin is flawless because of her and have to book my appointments at least 4 months in advance because her schedule fills up quick.

Gina deserves all of these 5 star reviews!!! I had my first waxing appointment with her today,…read morescheduling was so easy (online for waxing, contact her directly for facials) and the results are 5 star! She is so nice and welcoming, I have been having them for years but if you are new to waxing, you are definitely in good hands.

Spa had complimentary mini cupcakes and champagne to sip on while waiting in the front. Got a one…read morehour massage and on hour facial. Facial was so relaxing I did indeed fall asleep, which was good and bad because that's how magical my aesthetician was but then I wasn't able to enjoy all the creams etc she applied. At first I thought the massage wasn't going to be effective bc it felt like she wasn't getting the knots out, but that's a testament to her skills because after I felt so loose and better than I had after my most recent massage at a different spa.

Not a very relaxing facial. - spend about 2 minutes total on…read moreextraction, when I got home my face had plenty of white heads I had yet to take care of myself - No guidance during the facial whatsoever - Was forgotten about twice. Once upon arrival I was left in the room for what seems like 10minutes for her to come back to after I got comfortable. Another was during my face mask, I was forgotten about on a hot bed I had no way turning off. The appointment was supposed to be an hour and lasted an hour and twenty minutes. - The salon is small and I kept hearing bursts of laughter, I'm all about fun at work, yet that wasn't very relaxing -To pay anywhere from $125-$250 for a facial under such circumstances is simply not worth it for me

I came to get my underarms and Brazilian done with Mayelin. WORST PAIN OF MY LIFE. The whole time,…read moreshe kept not turning down the wax temperature even though I continuously replied saying it was too hot. My underarms hurt so bad and she had to re-do each area about 5-6 times, even down below in that high-pain area on my V! The tech had no regards for my pain and kept dismissing everytime she waxed saying "Noo you don't feel it see??". Also, the tech did not bother trying to clean up the wax remnants. Never going here again. I'd recommend any Euro Wax but this one, some are better, this one is NOT.

It's fast.. a lot of technicians brag about their x # of years of experience but then offer more…read morepainful procedures. I've been doing waxing for a million years and I thought it can't be painful anymore since I'm so used and hear is so sparse and weak now- but leave it to these locations technician to deliver pain on area I haven't felt it in years! And - they rush through the process and not actually taking it all off.. for how expensive these services are, they really should be doing better! Then- you know- the European wax MO: pushing products and services on you that you don't need or want...

Absolutely horrible!!! I booked with Emera Salon for my daughters wedding. I booked for lashes,…read morebrow lamination, brow tint and lower eyelash tint. I was very specific about what I wanted and told the spa tech Amy that I was looking for natural hybrid lashes. She gave me Mega Volume Lashes which I absolutely hate. They are too long and too thick and stiff. The brow lamination came out great but lasted only a week, when it should last at least 4-5 weeks. Needless to say it was a complete disaster and was not worth $400. I will be going back to my previous place. They are ALOT cheaper and do a much better job. Now I understand why Emera Lash had plenty of openings and my other spa was fully booked. Not sure how this place has 5 stars when it doesn't even deserve 1.

My eyes came out AWESOME! I got the lift and tint, which i have had several times at other places -…read moreand she did such an amazing job, the best i've had done.

I had a wonderful sugaring appointment (Brazilian and Underarms) with Rhonda. The quality of her…read morework is excellent, she's very detailed, she's very gentle with sugaring (to me that's important!), and her service is great. She has a very positive vibe, cheerful, and I really enjoyed my conversation and time with her. She was also so nice and accommodating to. I would recommend her and her sugaring services to anyone, those who do sugaring regularly or anyone who is interested in trying it out! The location was easy to get to, the place was very clean, organized, and aesthetically pleasing. I've been to many Sugarists in different cities and she's by far one of my favorites! I will come see her again next time I visit Boston and in need of sugaring services :)

I happened upon Sugar and Love via Vagaro and OMG. I had never done sugaring before but I am now a…read moreconvert. Rhonda is super sweet and cares about what she does, plus the place is spotless and adorable!

My mother in law and I treated ourselves to holiday pedicures and had a nice time at this…read moreneighborhood salon. It's a small business that's clean and no frills. The main room has four pedicure massage chairs on one side and manicure tables on the other. There are a couple back rooms for massages and facials, but it's been a number of years since I've seen them. It was easy to book back to back appointments online so that one of us could keep an eye on my little one while we were out. There were two women working, and they were very friendly and accommodating. There was just enough space for the stroller next to my pedicure chair, so I could happily soak my feet and enjoy the massage chair while Lee did my MIL's nails first. My feet really needed some TLC and were very happy after the soak, short massage, and scrub. I wish we could have opted for a longer massage! Lee did a great job with my nails. I opted for a festive color and feel ready for the holidays. A number of regulars came by while we were there, which was a nice sign. The prices were very reasonable too. I plan to come back!

Best service you can find. Staff are very polite and professional. Prices are very reasonable.read more

I have been going here on and off for over a decade, definitely noticed a decline in service and…read morealso the quality of their polish seems off. I got my gel nails done last week of February and within a week, my nails started to chip, I went go one fixed then the next day, unfortunately, another one was chipped now there is an additional nail chipped, a total of 3. Gel should last minimum 2 -3 weeks and this is just a waste of money for me at this point. I am done with getting my nails here and none of my friends will be coming here either.

TL; DR. This is a rush job shop...unless you are paying over $100 for complicated nail art, or for…read moreyou and your family to get mani/pedis, in which case they will mow over other clients for you! You don't want to be the person mowed over when you need them, so I would avoid. I have dealt with this salon many times over the years. Usually, something happens and I take a break from them for a few years until they have a staff change. This go around, I had four progressively worse gel manis in a row. Unfortunately, the manicurists here don't have enough time to care about your natural nails. I don't know if the owner isn't allocating enough time for the service or they are letting other clients run late but the staff here always seem like they are rushing, especially with gel removals. That means they end up hacking away at your natural nails, which leaves them in progressively worse shape. After my last mani, my thumb nail ripped hours later when I reached into my pocket for dog poop baggies. There is also evidence of polish pooling at the cuticles with the nails grown out. It wasn't the best mani by a long shot and I'm sure the manicurist likely knew that. Ahead of a trip to the Berkshires, I booked a gel removal only for today. Appeared for my appointment 5 minutes early. The receptionist literally said that since I was just booked for removal, I could have a seat. I sat there for 20 minutes. During this time, some hyenas getting complicated nail art were harassing me for no good reason. I said nothing to them, but they were making appearance-related comments and laughing. In the past when running behind, the receptionist has called and texted to ask if it's okay to push my appointment back, but not today - I guess because it was "just" a removal. I'm currently the primary caregiver for an elderly relative who was with a paid caregiver during this time. I wasn't going to sit around all afternoon waiting for "just" a removal and also didn't want to continue having to listen to the hyenas. The receptionist had left her desk after checking me in and hadn't returned. No updates from anyone on staff. I walked out of the salon...and am left with a mess on my nails for a weekend at Tanglewood. Different people are of course treated differently. I watched a white family come into this salon once with the daughter having booked everyone at the wrong location. There were three of them and a packed salon but they still found a way to accommodate them on time. I've also seen whites come in for removals only and get served on time. And the logic of prioritizing high cost services doesn't math if you've been a loyal customer - having dropped hundreds over multiple visits - and you need the not-so-great work of one of this salon's manicurists off your nails. It's still "just" a removal??? All of the manicurists at this location have their pluses and minuses. Siobhan was wonderful when she worked here but no longer does. Francesca is the only person I would trust here these days but she's careful, which means that she's usually running behind. Also, her cuticle work isn't the best - they sometimes look a little more ragged after she works on them. Didn't have a good experience with Q. She really hacked up my nails doing a gel removal and she applied a subsequent gel polish too thick. Note about comments from the "manager": Thank you so much for reaching out directly to apologize for the poor service. (Wait--my mistake. That must've slipped your mind.) While we're celebrating great communication, you may have also overlooked the part where your receptionist wasn't at her desk. Small detail, I know. Just to clarify: I call out what I experience, which I'm fully entitled to do. You're certainly welcome to say everyone is treated well--when the appointment actually starts on time and the service runs as scheduled, like it did for the clients who walked in after me. And as for your records, they may want to double-check themselves--unless "waiting for someone to vacate the chair" now counts as part of the treatment time.

This place is amazing! Extremely easy to make an appointment. Being a first time customer, I got…read morea 50% discount on my wax, which was a welcomed surprise. A special shout out to Jessica. She was sweet, bubbly, professional and kind. Had me laughing throughout the whole appt., making the experience extremely comfortable. She took the time to explain what she was doing and offered tips and tricks for better after care. Definitely going back to this place because of her.

Gave European wax center another try (used to be great) after being cancelled on several times with…read moreless than 12 hours notice. Raced home from work to see this sign on the door- no notice, nothing. Not only did I waste my time driving but it's too late to get another appt before my MDW plans- thanks EWC for nothing. You honestly can't rely on them to honor any appointments so if that's important to you stay away!