DO NOT DO BUSINESS WITH THIS COMPANY. Went to Arnie's in Minot on June 30th for a tire service. I…read morecalled them on the phone to see when they were available to change the tire and let them know it was for a bike. When I gave them the tire dimensions over the phone, they said the tire was in stock and that they'd be able to get me out the door the same day. When I arrived, they told me the tire was not in stock and that they would have to order it. They also said they wouldn't be accepting new maintenance jobs for another three weeks. I agreed to pay for the tire and wait for it to arrive. I paid with my card and saw that the transaction went through, confirmed by the notification on my phone. The next week, on July 1st, my tire showed up. They called me, and I asked when they would be able to mount it. They told me probably the next day and said I could bring my bike in around 2 p.m. I showed up the next day, July 2nd, and was told they would have it finished after the 4th of July weekend. I received another call on the 3rd asking if the person working on it could finish it after hours so I could have it that night. I said sure, without thinking much about it, and that same night my bike was done. I received a call around 10 p.m. saying my bike was ready. When I arrived to pick it up, Cody told me I could just Cash App him the maintenance cost of $160, and since I had already paid for the tire, I'd be good to go. Fast-forward to July 25th -- I thought Arnie's had treated me so fairly that I went back to shop for a new helmet. I bought an AGV and paid for it with my card again, $302, and like before, the transaction notification popped up on my phone as posted. Fast-forward to today, November 11th -- I have an overdrawn account of $536.89 from Arnie's. Navy Federal said they sent the transaction and that it had been refunded both times by Arnie's. They explained that the bank didn't refund my account -- the merchant did -- and that nearly six months later, Arnie's requested the charge to post. Navy Fed said they can't do anything because merchants have up to 120 days to request funds from a pending transaction. I've heard this has happened to multiple people and that Arnie's never answers when asked why they do this. It has financially hurt me that they're requesting money after almost six months of waiting. DO NOT DO BUSINESS WITH THEM USING YOUR CARD. They overcharge, and the charge may not post until months later.

I purchased a 2012 can am from this place and they said it has 1550 miles on it and I get the title…read moreyesterday and find out it has 18000 miles on it and they definitely misrepresented the mileage. isn't that illegal? Very bad business practices in my opinion will have to see what the court system says about it.

Newer store that is much larger than the old one…read more Unfortunately, it's also become less personable & cold with the changes. The building is open, clean & well-organized. It's also kind of like going into a ghost town. The new location should draw more traffic, yet, somehow it seems the opposite. We've actually opted to head to Bismarck or Alexandria instead on many occasions as we liked the service better in those locations. There's potential tho, so, we're still hopeful.

From the owner: Magic City Harley-Davidson®, nestled in the top of North Dakota, just a little over an hour south…read moreof the Canadian border strives with the goal to make every riders experience a great one. We pride ourselves on genuine customer satisfaction from all of our departments. Bike sales, parts & accessories, top-of-the-line Motorclothes® department and a stellar service department like no other! Our large selection of inventory with the location of our sister store, Black Magic Harley-Davidson® in Williston located in the heart of the Confluence of the Missouri River. Beauty surrounds your ride to our dealership, from golden fields, deep blue lakes & hills of green, you'll be excited of your journey to make your own legend. We are confident you will enjoy the best experience during your travels when you visit us!

Great place! Lots of variety great customer service! Good value get your business done quickly and…read moreget home. Highly recommend this place.

I was a Polaris guy that switched over to Honda. Fargo had zero in stock so if I wanted one I had…read moreto travel 400 miles round trip. Bought site on seen though I new very little about the machine. I was rushed. Had tons of questions but felt very rushed and only a very few were answered. Thank god my friends own Hondas. They answered all my questions. They were great on taking my money but not very good at customer service in my opinion.