City Smoke Smoke manager Aramis was very cool and helpful. When I came in, he immediately ID'ed me,…read moreand anyone else that came in so you cannot browse the store without showing ID. I had time to kill so I wanted to check out their huge store and products. They have a ton of bowls, bongs, grinders, vapes, cigars, rolling trays, and almost any accessory you can think of. They are a bit overpriced, but they do have a large selection of unique pieces that are hard to find. Definitely one of the bigger smoke shops I've been in (and I've been in many). Really well stocked & organized, easy to navigate, and good service. They do not allow for refunds or store credit, though. Ambience: 5/5 Inventory: 4.5/5 Service: 5/5 Prices: 3.5/5 City Smoke Shop: 4.5/5

Stopped by here today, while staying at MGH for my son. The guy behind the counter was really…read morefriendly and nice, small interaction but after a pretty rough week with being in the hospital it was really nice to interact with someone who was so pleasant and helpful & "really, really, ridiculously good looking " Oh and the selection was great but parking is difficult, good news even if you park a ways away it's a beautiful neighborhood

Very friendly guy with a good selection of rechargeable vapes . A little over priced however the…read moreservice and selection to a degree makes up for any of the cons.

Great neighborhood friendly shop! My boyfriend comes here for nicotine vapes and says they're…read morefriendly and quick. No much Street parking

Lacking in Service, Selection and Value. Very few items and those that are present are…read moreridiculously overpriced.

Made a Yelp account just to write this. Went to this shop as a last-minute effort to find a good…read morecigar in Boston before my bus back home. Bought a Monte Cristo cigar for $25.00. Sat down in South Station and decided to check it out, and upon taking the cigar out of it's tube I see that there are spots of mold along the cigar. Too far to go back to the shop and get a refund or complain, really shouldn't have even bothered.

I've been here a few times and it's easily become my go to - staff is extremely friendly,…read moreknowledgeable and efficient. The store itself is spacious and the cases are full but not overwhelming. Tons of selection of vapes/flower/edibles with a lot of good deals.

I just spoke with someone on the phone and asked a simple question, to which he hung up almost…read moreimmediately and claimed I was a man who had called earlier (neither is true by the way). Disappointed because this used to be my favorite spot.

I highly recommend avoiding this place at all costs. I went in and attempted to purchase some…read morenicotine juice along with some new coils (both of which they had in stock) and the clerk simply ignored me. I would say that this is the worst customer service I have ever received, however there was no customer service to speak of. Just... a very rude clerk. To my surprise, the place was fairly busy. So I waited for my turn in line and when it comes time for him to help me, I asked him for what I needed. Instead of simply grabbing the items and proceeding to check my order out and take my money, he said, "Hold on" and proceeded to help the next customer behind me in line...? It was, objectively, extremely rude and strange, but still, I let it go. I waited again even though it was my turn in line for him to return. He finished with the customer and came back. I very politely asked him again for the juice I had picked out by brand name/flavor/strength as well as the coils and again... (I swear) he said, "Okay, just one second," and then proceeded to help the next person in line... behind me... again. At this point I was wondering what the hell is wrong with this guy. I patiently waited for him to finish with the customers initially 2 and 3 people behind, respectively, and he returned. Guess what happened next? He asked me to wait a second and helped the next customer. At that point I just walked out. I wasted 20+ minutes of my life that I will never get back visiting this awful store. Also, for what it's worth, they do not have a very broad selection of juices. The customer service was terrible and although they *did* have the particular coils I needed (they are relatively hard to find in my area), I will never go back there. There are plenty of better shops and several have my coils. I ended up just going up the street to the next closest smoke shop (was like a 5 minute walk away) and had a completely different experience. All I wanted to do was buy my vape juice and some coils and this guy simply did not understand this very simply concept. Steer clear of Southie Smoke Shop. Worst shop in the entire city that I have been to so far (I've only visited about 6-7). There are far better and they are pretty close, too. TL;DR: Rude clerk that completely ignored me while helping customers behind me in line while I attempted to purchase some juice and coils. Wasted 20+ minutes of my time and left with nothing. Worst customer service ever and their selection is not very good. The *only* thing good about this shop is that they do have a great selection of coils. Well... if the clerk lets you buy them, that is. I have gotten nothing but fantastic service from every other smoke shop in the city. I wish I could give this place a 0/5 because it truly was that bad. Oh well!

Southie smoke shop is one of the best around not only for the merchandise the people that own that…read morestore are great whatever you need it's there at the right price

Went in for the first time because I seen the lights in a friend who told me Brayden really came…read morethrough and helped us out of the way and most definitely was awesome he knows about his products in this store without a doubt

I wanted to all to ask a question but the phone number posted at this site doesn't work, they need…read moreto keep an active number for the customers, those that are potential and ones already earned.

I'm from out of town and this was one of a few dispensaries that had a sativa tincture. Got there…read moreand the young man behind the counter didn't seem to feel like working. He was blah at best and said they didn't have a tincture I wanted, which clearly showed available on their website. He went for a second only to casually reiterate the fact they didn't have any. One star the reception and the fact that their website said one thing and they didn't have it.

T from the smoke shop was warm, cool, and incredibly welcoming. Hands down the best, most high…read moreclass service I've ever had at any smoke shop in Boston. We need more people like her running these places ....give this girl a raise! I'll be back to Apex every time I'm in Boston. - Godfrey Pinthiere