I like it that's very open and space between equipment, not as busy as other places, but they need to figure out the rooms for classes, is like people don't sign up they always empty. It's a waste of space, buy more equipment or hang some boxing bags. It's fairly clean, the stuff is nice! read more

I was a Planet Fitness member from 2017 until a few months ago. The facility sanitation and cleaniness deteriorated to an unacceptable level- inoperable exercise equipment, empty and malfunctional towel dispensers, overflowing waste containers. I researched and found Pure Gym in Springfield. Sadly, same tune, different verse. I exercise early morning, arriving at 5 am. The last 3 Monday mornings, every towel dispenser empty, every disinfectant spray bottle dry, every trash container overflowing. read more

I wanted to leave a review after checking out this gym for a couple days. I was in town for the holidays - I live in Atlanta - and I happened to come across this gym after getting a day pass to work out at LA Fitness (which... ugh we don't need to talk about that). I googled it and it seemed decent, so I purchased a little three-menbership to use after Christmas. Getting the membership online was super easy, and the gym was very easy to access through the app. And the app itself is probably the easiest and most user-friendly gym app I've ever used. Points Pure Fitness! Those little cylinders get a little tight when you're entering, but you're only in there for a few seconds lol. The gym itself is a little on the smaller side, but it uses the space REALLY well. I love that they've got roadmaps of where everything is in the gym posted both outside and inside the gym, so it's very easy to find what you might be looking for. There's plenty of cardio equipment, plenty of machines, and multiple free weight areas, as well as squat racks, powerlifting platforms, Smith Machines, and a couple of bench press stations that can also double as squat racks. There's a nice little turf with sleds, battle ropes, and stationary tires. They also have a nice stretching/abs area, that also has multiple standing punching bags, which was really cool - I didn't use them on these first two visits, but I definitely will whenever I come back! The strength and cardio machines are Matrix machines, which I'm not the biggest fan of personally, but they absolutely still get the job done. And that's purely a personal preference as an experienced lifter and trainer, but it wouldn't/shouldn't inhibit anyone's experience at all. If I had to name any cons, it would probably be these two relatively minor things: -The layout takes a little bit of getting used. There doesn't really seem to be a pattern to how the machines are set up, legs and upper body machines mixed and in random places, but once you get used to it, it's fine. And the cleaning stations and trash/recycle receptacles are sometimes oddly placed, to where you may be right next to trash can, but have to walk a little ways to find a cleaning station, or vice versa. But we're all there to get a little extra cardio, too, right? Lol. (I also do appreciate that they have recycling stations, too.) -The locker rooms are mostly pretty clean, and there are plenty of showers, that mostly seem to be fairly clean, as well, and they're nice and spacious. I always shower and change after my workout, so that's appreciated. But the bathroom area was pretty filthy on both of my days there. I know that's kind of par for the course for 24-hour facilities, but on back to back days during the week, I feel like I saw the same filth spots in the bathroom area. Though on my second day, the cleaning guy was in the locker room cleaning in the afternoon, so that was great to see. And the rest of the gym seemed very clean, which I absolutely loved. Neither of these are enough to dock any stars, though. Overall, I really enjoyed my experience at Pure Fitness Springfield. I didn't really interact with any of the staff there, but other reviews seem to have very glowing things to say about them, so I'll take their word for it. And the trainer I saw on Friday seemed to be very engaged with his clients, which was cool. Northern VA is home for me, so whenever I come back, this will absolutely be my gym of choice. And if I ever move back long-term, I will definitely sign up for a full long-term membership and make this my home gym. Thanks for a great experience, and I'll be recommending you to all of my friends and family in the area! :) read more

PureGym Springfield - It's me! - Gyms Near Me - Springfield, Virginia

I used to go here a few years ago, loved it until a traumatic experience happened in the women's bathroom. Leading up to my cancellation of my membership, management was never helpful or supportive- Hated it when the girls were laughing too loud or listening to our concerning about the weird janitors who would strangely stare at the girls.. Now this was the dealbreaker: It was later gym sesh with me and my other female friends and we went in the bathroom/mirror area and noticed a yellow bucket but no persons- we suspected nothing. It wasn't until we both heard rustling then saw the 2 janitors (both male) one of them was using the female toilet and the other was cleaning?! We still spent some time in the mirror area clearing out our things to leave but I set up my camera to have it on record in case to report later. They didn't leave immediately and checked the bathrooms, washed and dried their hands and left the women's bathroom with no apology. I later reported this incident to management Jose and Gwen, showed the video footage and they never fired the janitors as I saw them again a few nights later. Immediately cancelled my membership and went back to Planet Fitness where they put signs up stating men working in women's bathroom and front desk actually partakes in the cleaning. It's been over a year now and I hope they've changed but this place will always have a sour taste in my mouth. read more

After months of waiting Pure Fitness has finally opened their doors in Springfield! There's plenty of parking in the parking garage adjacent to the building and it's super easy to access the facility using your personal QR code via the tubes (although I have seen people struggle who are looking to visit the gym and are not already members, so I recommend reviewing the website first if you're looking to join). I have stopped in a few times and have been impressed with the size, amount of cardio equipment, and weights variety. It hasn't been too crowded yet so there seems to always be plenty of room in the cardio section and all of the different weight sections. There are cleaning stations throughout the gym and so far it's been pretty well maintained. I haven't noticed any cleanliness issues on the equipment or the restroom, but it seems like staff is always walking around cleaning and that most people do a good job cleaning up after themselves. Overall I have been pleased with Pure Fitness, however it remains clear they are still working out some of the kinks (e.g., ordering additional weight equipment). So far it seems the only way to reach out to management is via Instagram and no one was available the first day I visited to offer a tour or any additional information (there was actually no one at desk). Nonetheless I will continue going and I hope to try one of the classes soon, the studio spaces look nice! read more

PureGym Springfield - Gyms Near Me - Springfield, Virginia

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Very secure access egress (unlike Planet Fitness Hayfield). Light and airy (unlike Planet Fitness Hayfield). Larger and more equipment (same comment). Staff friendlier (sane comment​ read more

Gwendolyn Williams pure fitness. 1. First impression: Rude and accused people of "messing around" when another employer (male) explained to us that the pod works on sensor. I had dark hair, hence the pod didn't recognize that I was in the pod and had a very rude attitude. 2. Today I went to planet fitness to workout with my cousins like any other day. My cousins scan one after another and was confused who went in first, hence one of them went in but it was suppose to be the other way around, which was a small mistake. She had the audacity to be like everyone has the application when in fact one of my cousins had limited storage hence signed up and memorized his code instead without letting him download the application and log in again, She gave him a form as well as my other cousin that had his own account for "parent permission" and kicked them out. Their parents allowed them to sign up within the application and are paying for them, yet she is suspending them?!?! For what? 3. I've talked to a couple friends of mine there and they also stated that they have problems with her. 4. Not only this but NUMEROUS people have complained about her and only her yet I did research and she is an "Assistant Manager"? Yet lacks proper etiquette to treat other people? Every employee there has been kind besides her. read more

No customer service , tried to contact 2 trainers never consistent , tried to cancel membership I'm still trying its been 2 months , I froze my account for now but no one responds , worst business . read more

This is the worst management I have ever seen The management is really bad The management gets personal information from their records and sale it or harass people with that information from different emails or social media platforms to take gift cards or other forms of money from gym people otherwise they suspend their membership of gym. The manager Jose Calil and few more are involved in this business. read more

High turnover of instructors, the number of classes on the schedule keeps going down, infrastructure keeps breaking or not working effectively with slow return to service (i.e. air conditioning, water fountains, entry pods). read more

Love this gym. I go here with my boyfriend and it's a great gym community. The staff is amazing, especially Jose and Gwendola! I have absolutely nothing negative to say other than there is a lack of barbells and mirrors, so it could be hard to get a workout in during busy hours and check your form. Also, don't understand the negative reviews about the staff bc they are amazing! read more

Spacious, clean, well equipped, with excellent staff (Jose and Gwendolyn). Great value for what averages out to $22 a month ($18 a month + $47 one time annual fee). Highly recommend it. read more

Honestly gives planet fitness vibes. Gwendolyn can be very rude, I have nothing against an employee trying to implement rules and what not but she goes above and beyond. Shes passive, pessimistic, and overall just rude telling you anything. She interrupts your workouts, crosses a line that she should not and is just pushing me to cancel my membership with this gym completely. I have also not gone to any gym who does not let you at least have a small bag with you. Pure also has a screen where you can play workout videos on in a isolated room, Gwendolyn stopped me and told me I was not allowed to touch it or adjust the volume. She's doing too much.... Gtg Pure Fitness...... read more

I love this place... it's been a while since I've found a community that makes me feel comfortable and supported. The availability of equipment is also great and it's always clean. read more

There's been couple occasions where this lady Gwendolyn has been rude, you can never ask her polite or just a simple questions without her having some sort of attitude. read more

Great Gym at the beginning, i stop using my membership last august, try it to cancel trough the app, didn't work, try it to communicate with a customer representative and it is IMPOSIBLE. (they didn't miss a payment) After almost 4 months I reach someone on the app, and explain the situation, they charge me the annual fee a couple days ago. and ask for a refund, their response was NO WAY, they can do everything but REFUND any money, don't waste your time at this gym it's not worth it. read more

I joined Pure Fitness in large part because of the promise of easy cancelation if I didn't like it. I don't like it; it's poorly organized and often feels like a meetup location for 20-somethings. The large space has an odd mix of equipment, like one or two only of the most popular machines, and about 100 unused cardio stations. And the cancelation process is basic bait-and-switch BS. It's impossible to cancel from the website. I'll go into the gym tomorrow and quit in person. What a racket. read more

Long read but I highly recommend reading it all as I've been going here for about 6 months. TLDR: stay away from this gym. I'm cancelling my membership after being repeatedly harassed and now violated by an employee that works at the front-desk named Gwendolyn. You will see many negative reviews about Gwendolyn or otherwise what other reviewers mentioned as the "rude lady". I am surprised she is still presently employed at Pure Fitness, especially as many of the negative reviews are about her. The way she intrudes on your workouts to convey some gym rule is completely uncalled for. She's rude, intrusive, and disrespectful with some negative tone. On January 19, 2023, I was at the gym doing leg raises where she abruptly interrupted me during my workout. She then proceeded to telling me that small gym bags are not allowed on the gym floor at all now. I bought a small string bag just for this gym because she had in another instance abruptly interrupted my workout to tell me to put my bag away. Now, suddenly, no gym bags are allowed on the gym floor. I then put my small string bag on the bag holder on the machine. Gwendolyn forcefully takes my bag and hands it to me without consent or permission, saying that bags do not belong there. I asked her to show me that policy and she didn't. Suddenly, she's making up her own rules. Don't have bag hooks on your machines if bags aren't supposed to be hung there. Changing the rules to be increasingly micromanagey will drive away your long-standing members, such as myself. I will not be returning after being violated by Gwendolyn. Gwendolyn commonly harasses women much more than men, so if you're a woman looking for a safe space to workout in, Gwendolyn will make sure that you don't feel welcome or safe. read more

Place is fine and clean. However, one of the workers was extremely rude. She told us repeatedly to put our gym bags away within the time span of 10 minutes. We were going to put away our bags as soon as we were done stretching. She got upset and rude, and said the rules were for everyone, but then my sister and I noticed she did not tell anyone else to put their bags away. There was plenty of others with gym bags on the ground in the gym and she passed those people multiple times and did not say anything to them. She would not talk down to the men to put their bags away like she did to us. P.S there is no sign anywhere that says no gym bags around the gym. read more

So I went to look at the gym before signing up and long story short the lady at the front was rude !! Someone noticed us waiting out front so he let my daughter in to grab some help but unfortunately the lady approached my daughter and began to let her have it! So remember do not let anyone let you in! It was our first time we had no idea we tried to explain that to her but she continued to repeat herself. I had to tell her ok we get it let's move on! Definitely need to work on having a welcoming person at the front. Place is nice new but will not be joining. I wanted a place my daughter and I could go to together and she felt so uncomfortable after being yelled at there's no way ! read more

I like it. It's big and spacious and I love the fact that you can see what the busiest times are in the app. It's 24 hours and the equipment is new and they keep its pretty clean. Not sure if it's because of the people but I've gradually noticed more and more equipment such as grips and weights missing. Also not too fond of the parking lot we're forced to park at but that's not a super big deal. read more