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Review Highlights - Pure Dental

Vaughn did my Invisalign years ago, and till this day, I'm still in love with my smile.

Mentioned in 12 reviews

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Woodbridge Dental Center

Woodbridge Dental Center

3.2(9 reviews)
0.0 mi

08/08/2025 Office experience was terrible. I have a bit of dental anxiety and let's face it, the…read moredentist can be a bit scary. I was referred to an oral surgeon after several dentists explained that in order to remove my 2 bottom impacted wisdom teeth it would have to be done under anesthesia due to the location and how one is completely impacted horizontally into the gums and will require the removal of a bit of jaw bone/cartilage. I went in for my consultation and Dr Nguyen was super nice and I explained that I have anxiety about this procedure but she assured me it would be fine & I was scheduled to come in the following week to have the surgery done. I arrived a half an hour early just to iron out any issues or in case I had last minute questions. My fiancé had told me to make sure they were planning to give me anesthesia for the surgery. I asked the person at the front desk and they said that they were actually only going to use "local anesthetic" aka Novocain shots & that I didn't need anything more than that. I started to panic because I was expecting to be at the very least given sedation (laughing gas) The employee (Angela) started to talk down to me saying in an extremely snarky tone of voice "if you're already having THIS much anxiety before the procedure then maybe you're just not ready for it" and I replied that I'm having anxiety about undergoing a major oral surgery without any anesthesia or sedation. So she told me to sit and wait while she went to talk to the oral surgeon (Dr Phuong N Nguyen) when she came back from speaking to the Dr she informed me that they would give me the nitrous oxide/laughing gas but that now they would only be able to take out 1 wisdom tooth & not the other more severely impacted tooth, for that one I would have to schedule a separate appointment and go through another surgery and a second time being put under anesthesia/sedation. I explained that I wouldn't be able to take off work a second time because I have a small home daycare & I asked her to explain to me why they were willing to remove BOTH wisdom teeth without any anesthesia or sedation but now that I was asking for the bare minimum sedation (laughing gas) they could only do 1 at a time now. She got very upset and told me that since I don't trust them that I should just go somewhere else to get it done. I went on to write an honest review of the office and in doing so the employee (Angela) then took it upon herself to use my private medical information to locate my small home daycare online and in retaliation for my review she gave my business (which she's had zero interactions) a 1 star review. This is against their own policy listed on their website which states that they will not retaliate in any way if you make a complaint to them or to the Department of Health. This is extremely unethical if not illegal.

We started going there 2 years ago after our other dentist stopped taking our insurance. Dr Ma has…read morebeen very kind and thorough. The dental hygienists and front desk staff are always cheerful and call me by name when I enter the door! I have an upcoming tooth extraction, and the oral surgeon is coming there, rather than me having to go elsewhere. I have no complaints about this office.

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Woodbridge Dental Center

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My Woodbridge Dental - 6 months of Invisalign treatment

My Woodbridge Dental

3.9(11 reviews)
0.5 mi

Highly recommended ! My experience it was the best, they are caring, very informative.read more

Horrid experience with the nastiness receptionist ever. I've…read moreseen many guard dogs at medical offices in my day, but never one as rude & unprofessional as this broad. I have been to many dental office as well & never have I experienced such a hateful greeting. We had a double emergency appt booked for my daughter & I. We took a wrong turn because getting there is hard and their building is located in a weird area, that caused us to take the wrong turn. This took us out of our way and we had to turnaround. Made us late arriving to their building. We jumped out & ran inside the building only to find a sign that said we had to walk around to the front. Nice for those of us who park in handicapped parking and have small kids. Once we made it inside, a woman with a snarl on her face greeted us with a bark, "Do U have an appointment?!" Well, yes, why else would be here? She was having a private conversation on the phone & glared at us over her shoulder as if we were interrupting and bothering her. Told her who we were and she again barked, "UR 15 minutes late!" I told her we got lost & apologized. We were there to be seen on an emergency basis. My daughter has 2 bad teeth, as do I. We start a month long summer camp next week & the dentist goes on vacation tomorrow. We wanted to be evaluated with appts being set up next week. I told the nasty ogre I would kill my appt so we were actually 40 minutes early for my daughter's appt. She snapped, "That's not how it works!" I told her that's ridiculous, but fine. We would get another dentist who actually cares for people. This was an emergency evaluation appt! We get better care at the worst ER in Woodbridge than here. The dentist was gonna make a ton of money from us. I need at least 2 crowns & my daughter needs 1 crown & filling. I have many more teeth needing care. Find any other dentist than this one. Unless UR into S&M.

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My Woodbridge Dental
My Woodbridge Dental - She was giggling throughout the appointment. I was in Awe as she had never let a doctor do FULL dental exam until doctor Salinas

She was giggling throughout the appointment. I was in Awe as she had never let a doctor do FULL dental exam until doctor Salinas

My Woodbridge Dental

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Woodbridge Family Dental

Woodbridge Family Dental

4.4(14 reviews)
2.6 mi

I contacted this location to schedule a routine cleaning as a new patient and inquired whether my…read moreinsurance was accepted. The staff member collected my information but ultimately stated she was unsure if my insurance was accepted and that someone would follow up the next day. By the end of the following day, I had not received any call, text, or update. I reached out again and went through the same process, only to be given the same response. I asked whether I had reached a call center or the office directly and was informed that I was speaking with the office. I explained that this was my second time experiencing the same interaction. I was then told that during my initial call, my information was likely not documented, which was quite concerning. I requested to speak with a manager. Shortly after, the same staff member returned to the line and stated that my insurance was, in fact, accepted--an answer that only came after I requested escalation. I reiterated my request to speak with a manager, at which point Carla identified herself as the manager. Carla attributed the initial issue to a call center, but when I pointed out that I received the same response during my follow-up call, she explained that the staff member was new. Unfortunately, Carla did not demonstrate a sense of accountability or urgency regarding the situation. Her response conveyed that this experience was not a significant concern, which was disappointing and did not reflect a high standard of customer service. Overall, this experience left me with little confidence in the organization's communication and administrative processes.

Great office and staff. Called beforehand and the receptionist was able to schedule something later…read morein the week for me. The doctor was phenomenal. He took the time to explain not only what he was doing but why he was doing it. Breaking down the procedure to make it easily digestible was very welcomed. Also, he was friendly throughout the appointment which was a nice touch.

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Woodbridge Family Dental
Woodbridge Family Dental
Woodbridge Family Dental

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Dr. Andy Ma, DDS

Dr. Andy Ma, DDS

3.9(7 reviews)
0.1 mi

I had a dental emergency when my 23 year old front tooth crown broke at the base of the gum. This…read morehappened on a Saturday and I was able to get an appointment with Dr. Ma the next day the office was open, on Tuesday. The front desk staff was friendly and efficient. As well as the dental assistant. After taking X-rays, Dr. Ma also found an infection at the root of the tooth next to the broken crown. After discussing all the options available, Dr. Ma performed the root canal and fixed my broken tooth with a temporary tooth that looks as good as the original crown, if not better!!! All painless and efficient. After this experience, I highly recommend Dr. Ma.

Please save yourself from humalition and discrimination. I had an appointment today at 10 am. I…read morecalled and ask if they can reschedule. The "assistant manager" told me i should have known better and i took someone elses spot blah blah. And hung up on me. I went to the office the same girl on the phone the " Manager" told me why did u come. She made me wait for an hour and after that she said she gave my appointment to someone else and the Dr can't see me and i can leave. My appointment was at 10 am i called around 9:15. I was at his office around 9:40 and with in 20 mins she got a call and boom new patient was standing in front of her. She never said she canceled my appointment and refuse to reschedule it and just hung up the phone. She humilited me in front of other people. I left his office crying.

Lake Ridge Dental Care - Dentist Near Me

Lake Ridge Dental Care

3.1(52 reviews)
2.6 mi

After moving back to the NOVA area, I was happy to get back to Lake Ridge Dental Care!…read more There are alot of dentists out there but once you meet the dentists & staff here, you'll realize you've found the best! If you have any gum issues DR FISHER CANT BE BEAT & Dr Karbasi is always caring and will answer any questions you may have. While some of the hygienists do come and go and have their own way of doing cleanings etc, you know what you'll get with Dr. Fisher & Dr. Karbasi which is most important, their chair-side manner is TRULY the very best!!!

I've hesitated to write this review, but after two years, I think it's time to share my experience…read more My family and I were patients here for over eight years, and while things started off great, the quality of care and professionalism gradually declined. It began with noticing that cleanings were becoming rushed and incomplete -- sometimes it felt like no real cleaning was done at all. Over time, that lack of thoroughness became the norm. The final straw came with a serious issue involving a financing plan for my son's treatment. Although I agreed to an 18-month, no-interest plan, the office enrolled me in a 24-month plan with 26% interest. It took me four stressful weeks and numerous calls and emails (many unanswered) to get it fixed. At one point, I was even told the account could only be canceled if I opened a new one, which felt coercive and unprofessional. As a Deaf patient, I rely on email communication, yet messages often went ignored. Two years later, I still haven't received the final statement or an explanation for the mysterious $125 credit that I was supposedly owed. Our new dentist also questioned the amount of work that was recommended here -- and several of my son's fillings had to be redone because they had fallen out, costing us $750 out of pocket. I'm sharing this so others know to review their paperwork carefully, confirm financing terms, and keep all communication in writing.

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Lake Ridge Dental Care - Invisalign Dentist

Invisalign Dentist

Lake Ridge Dental Care - Invisalign Dentist

Invisalign Dentist

Lake Ridge Dental Care - Sedation Dentist

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Sedation Dentist

Pure Dental - generaldentistry - Updated May 2026

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