Amazing customer service the woman carrie (sorry if I spelled it wrong) was very helpful. The…read moremechanics were very helpful. Very respectful, good price, clean and very fast. I would definitely recommend going here.

We aren't from KY...YOU ARE BEING WARNED!! PLS STAY AWAY from GRAYSON AUTOMOTIVE in Grayson, KY!…read moreThey HAVE NO INTEGRITY! THEY OVERCHARGE & then MAKE EXCUSES & LIE TO YOUR FACE while saying 2 different contradictory statements in one breath AFTER you have your car back & you find PROBLEMS w/ what was repaired! We went to their shop on 7/28/26. After waiting 4 weeks to get our engine replaced (8/25/26) they let us leave & didn't bleed the air out of our radiator (which almost caused us to overheat & break down), apparently ran a new line to our washer fluid bottle & now it doesn't work properly, & the car STILL had acceleration issues that we originally told them about ...& we found out why... WE HAD A BROKEN MOTOR MOUNT! It took them 4-5 days JUST TO LOOK AT OUR CAR after we dropped it off (8/3)! We were originally going to repair the engine when they found metal in it & a worn cam shaft (8/7). Our engine was on the floor of the shop (we have pics). We were told we needed another engine. We waited 15 days for the new engine to arrive (8/21). SO they already KNEW the motor mount was broken BEFORE we ordered the other engine when they took the old engine out! They never told us or repaired it! NOW they're making the excuse that we rushed them. REALLY??!! WE SAT IN A HOTEL FOR 4 WEEKS! They got the engine on Fri 8/21 & started working on it (they close sat & sun). I called Tues late morning (8/25) to get an update on the car. I let them know I needed to be kept updated because we had 1 more day left in the hotel. I told them if I needed to stay another day I needed to know today! By 4:00 pm on Tues I called back to get an update (they close at 4:30 & they never called me back). They told me the mechanic just came back from a test drive & everything was fine. They never disclosed any problems w/the car. They just took our $10,350 from us to replace the engine & rushed to go home! PLEASE don't go there. YOU ARE BEING WARNED! Stay far away from Grayson Automotive! They will steal your money, you'll still have problems with the car plus new problems & then they'll make the excuse that you were the problem rushing them about time & money. OF COURSE I'm going to call & want updates about my car when I've been sitting for 4 weeks spending $2500 on a hotel plus food & over $10,350 for an engine! We were there away from home & work for so long that we were running into a money situation & had to make a GoFundMe to ask for help, ask family, friends, even strangers to help us out just to stay in the hotel & eat all while we were trying to get the engine replaced! You can go to our FB pg on Supreme Shine Polishing & still see the GoFundMe for the issues that we were dealing with while trying to get this engine done. They KNEW about our money situation & THEY STILL DID THIS TO US! SHAME ON THEM! They took advantage of our situation! The right thing to do was to tell us if there were other problems w/the car in order to complete the job AND THEN FIX THEM! ESPECIALLY THE MOTOR MOUNT! It's standard to replace broken motor mounts when you replace an engine & they didn't do it. If it hadn't been for a flat tire I never would have known about the broken motor mount!! & now we're having to spend extra money to replace what's broken when they should have been the ones to fix it w/o the extra cost! BECAUSE OF THEIR LACK OF INTEGRITY IT ALMOST DESTROYED OUR NEW ENGINE!! I'm filing a complaint w/the BBB as well... & GOD will be our judge in this! (Oh & I forgot to mention we were there a week before w/the same exact complaints about the engine & instead they replaced a catalytic converter which WASN'T THE PROBLEM & we still had the same issues w/the engine. That was another $1,000 gone for nothing!) UPDATE 9/25: our transmission went out two and a half weeks after the engine was put in. It seemed highly suspicious that it would go out right after the engine install. But there was no evidence found of that. Just bad luck. But during the transmission install we found two more motor mounts broken. That made three motor mounts that we had broken when the engine was installed that they didn't replace not to mention some gaskets were were cut and leaking oil. This place is completely incompetent and it has cost us more than the $10,350 they took from us ! And also found out that they overcharged us and ripped us off for the engine install! Most places we could have gotten it for half that price! They took advantage of our situation and knew we were broke down and traveling on the road and stranded! Don't ​ go there for their lack of integrity!

Run! This dude was hired to replace my motor and transmission with another of my motor and…read moretransmission and I ended up paying him twice the price at $1600 in which he did only half a job. He half-a$$ through a transmission in and turned my car into a death trap! He destroyed my motor and stole my replacement motor and computer and lied to my face to deceive and rip me off while smiling the entire time. He failed to properly connect and adjust the linkage cable which turned my Grand Prix into a torpedo slipping out of park and into neutral with nobody in the car and no keys. The car shot rolling down my driveway and toward the dangerous curved road and people below as my brother and I prayed that God would send the car into the shrub and keep it from killing anyone. Thank God he did! I'm filing a claim against this dangerous lying thief and con and if he doesn't turn his insurance information over to me I'm taking this piece of lying traah to prison! Stay far from here!!! Robert Thomas Blevins PS my nice car was totalled due to this scammer punk