Robert and his sales crew went over and beyond what was expected of them to get us a 2026 Ford Diesel Truck within 24 hours. Our old truck broke down and we needed one fast and they pulled it off for us. Thank you, Ted and Willy Csincsak read more

Pure Country Ford located Grayson KY We were on vacation and had some precieved transmission issues,stopped by Pure Country to find out what was wrong. I paid 300.00 for a misdiagnosed transmission problem. Warning service department rips you off !! Tried to sell me a $10,000 transmission when the only issue was the trans fluid was overfilled. This was verified by my home dealer where the vehicle was purchased and another mechanic. Life long Ford customer until now. read more

They will lie to you ! tell you that you are approved and have banks willing to work with you. until you get in the store and they waste your time !!!!!!! GO TO GLOCKNER IN SOUTH POINT !!!! read more

Not happy they mandate an accessory charge of $998. $499 for protective coating and $499 for vin etching. Total rip-off If you read the web these charges are bogus and just bloat profit. We found a better place to buy where the doc fee was $299 vs $699 and no bogus fees. Not a great experience. read more

3/4 through signing the stack to purchase a brand new car the salesman slides paper across desk and says he is obligated to tell me the car has been damaged and repaired. Service department tires to charge customer diagnostic fees for warranty work. read more

The best experience I've ever had at a dealership! My best friend and I were on a road trip and her car broke down. They were so friendly and helpful that she walked out with a new car! They got us back on the road and home safely. I would highly recommend them, everyone from the sales staff to the financing staff was amazing and really have your best interest at heart. I live 7 hours away and would return in a heartbeat to buy my next car. read more