Ok. Nice location and decor. Massage not that good, but it was a relaxing setting. I will try here…read moreagain in the future. It may have just been an off day. They were prompt with my appointment a few weeks ago.

I rarely leave negative reviews, but I feel this situation deserves to be shared as a form of…read morefeedback. I scheduled a last-minute massage after dealing with a severe knot in my neck that was causing headaches. I was genuinely looking forward to this appointment more than any massage I've ever booked. I even excitedly arrived 15 minutes early and proceeded to show the front desk my confirmation text to check in. Unfortunately, they could not locate my appointment in their system and had no idea why. I was told there must have been a double booking because another client had also scheduled the same time slot. I received a brief apology and was simply sent on my way. To drive there, show a confirmed appointment, and still be turned away with no solution or compensation was extremely disappointing. The error was theirs, yet nothing was offered -- not a discount, not a reschedule priority, not even a small gesture like a gift card. I feel like good customer service isn't about being perfect -- it's about how a business handles a mistake. In this case, they did nothing, and that's why I won't be returning.

Went in today for a Swedish with a few deep tissue spots. Best two hours that I've gotten from a…read moremasseuse highly recommend.

Martha is absolutely AMAZING! She makes you feel like a brand new person, and the atmosphere is…read morevery relaxing.

Had a great massage with Crystal! I've been going to her for therapeutic massage for years and glad…read moreto find her at her new place!

First time visiting and was amazing experience. One of the best massages I've had. Krystal was very…read morefriendly and made me feel comfortable right off. The evening hours are very handy. Booking appointments online was very easy and fast. Will definitely be back!

Massage with Amber was amazing. I called that morning for an appointment and they accommodated me…read morethat afternoon at 2:00. Entire staff were friendly and helpful. Made another appointment I was so pleased with my experience. Highly recommend.

They destroyed my hair, I asked for dark chestnut with highlights all over, what I got was my hair…read moredyed black with green streaks and charged 200.00 dollars, I went back and they offered to fix it and I foolishly agreed after asking if it would damage my hair and was assured that it wouldn't, it did, and my hair started breaking and falling out, it's been almost a year now and my hair is finally starting to grow back. I would not let this salon do my dogs hair after my experience with them.

I had a great experience with Traci, a licensed massage therapist in Charleston, WV. I was in town…read morevisiting family with an injured shoulder. After a few cold nights walking around downtown to see the lights and going to Light Up the Night at the baseball stadium. I was in a lot of pain and reached out to Traci, and she was able to fit me into her schedule, which I really appreciated. She used a combination of deep tissue massage and cupping, and my shoulder finally relaxed. I felt real relief after the session and was able to enjoy the rest of my trip without constant pain. Traci was professional, easy to talk to, and she really knew what she was doing. I highly recommend Traci to anyone in Charleston or visiting the area. I only wish I was staying longer so I could book another session. I'll definitely be back next time I'm in town!

Traci is AMAZING and the zen vibe of her room put me immediately at ease. She's an extremely…read moreknowledgeable and experienced LMT. If I could leave 10 stars, I would.

Simple, clean, professional, and incredibly effective…read more Annilyn Noah runs a little shop on Washington West St, which has parking just off the alley in front of the rail tracks. Her shop is easy to find with a nice clear store front. As I entered, I was treated to a warm, professional smile. The shop's interior was tidy and had a nice, neutral smell. Scheduling an appointment was super simple using her website, and lucky for me, I was able to slip in a same-day appointment. Ms. Noah was available right on time. , and checked me in without any fuss. Her paperwork was straightforward and not overly invasive. The massage was exactly what I requested, including avoiding the areas I specified. The massage area is private and comfortable. After the massage was complete, Ms. Noah simply offered to set up my next appointment, no pressure, no up sales, just a courtesy for my next appointment. Over all a very relaxing visit with a true professional. I'm really looking forward to my appointment.

Great massage! Felt every touch and stretch to the bone! She was great, didn't know my body would…read morestretch like that!

Traci gave me one of the best massages I have ever had. It was relaxing and therapeutic. My body…read morefelt the effects of the massage for several days. I've already booked another one!

One of the best massage experiences ever. Traci is professional and makes you feel instantly…read morerelaxed. The best part is that I was able to schedule a Sunday appointment. If she is available she will make a time work for you. Not like most places that require you to visit during work hours. I've heard wonderful things about her yoga classes too. I can't wait to go back for another massage and yoga class. Highly recommend.