I work for a family as an assistant/home manager. When they want something, they get it and in…read moretime for their events. I was tasked to print a photo and have it framed within a couple of days, tops. I went to The Lab and met Jennifer. What a lovely woman and helpful, accommodating, friendly, creative, and suggestive. All qualities I was in need of. She rushed my order, did an amazing job blowing up a smaller pixel photo to a large format using computer techniques. A real pro, she was able to tell me what sizes would work according to what we have and what photoshopping can do. We decided on something , I ran to get a frame, and she put the whole thing together, charging hardly anything for all the things-- rush job, putting the finished product into the matting and frame, etc. I also met her partner (I assume), another woman, and Jennifer told me, "We are a small business, it's just she and me." Cool! I will be returning to this business for future projects and I recommend you consider them for your printing needs!

Oh my goodness! They did an amazing job. I brought in a photo that was from 1986. I wanted to make…read moreit bigger and they did such an amazing job! I was almost in tears. This was around the holidays and they were able to get it to me before Christmas. I'm so happy how it turned out. I highly recommend checking this place out.

My order was filled quickly! It was delivered to my office!…read more One of the employees kept all my previous prints on file, so we could refer to them and print them again. Excellent Service!

We've used Express Printing since 2006. They have always done a wonderful job at printing the many…read moreforms and cards we've needed. They are friendly, professional and conscientious. I've never had to shop for another printer, I am always completely satisfied.

Quick and Good quality service for reasonable price for printing images…read more The staff here are professional and polite.

I normally use FedEx for work purposes but lately I've needed to use this specific FedEx for…read morepersonal printing purposes. They always do a great job on my printings. I've needed a few large poster boards, flyers and a few other random projects done for a memorial and 1st bday that I planned in the last few months. Everything looked great, was done on time or early and the staff is always friendly and helpful. The prices are high but you get what you pay for right?

Service was horrible !! They don't hire the right people they need to close down this location. I…read moregot my packages mixed up twice they lost two of my packages and this is my second time and when I call and ask the guy acts stupid like I don't come in every week to send packages to make extra money it's not over $100 in packages that's I'm not getting my money back from really disappointed!! And the first time the older lady was puffing a pen and I came into the ups store and I saw smoke coming from her mouth and again they couldn't refund me back my money for messing up my packages and I never got any money. Management sucks bad customer service won't be back

Always has a good service in here. Quality and value always 10 stars. Lots of parking tooread more

I was very pleased with the standing banner I purchased and received great customer service.read more

This mom and pop business worked hard to get my complicated custom short order turned around for a…read morereasonable price, and with expedience. The graphic I sent them wasn't vecorized and I thought there was no hope for my t-shirt project. However, they utilized a graphic designer to assist with converting the art and were kind and communicative throughout the process. The shirts and printing were top quality! I highly recommend this small business.

Incredible customer service and quality work! I needed to print memorial pamphlets in a hurry and…read morewas greeted with handshakes and a can do attitude! Scott and Stevie were beyond helpful and even stayed after closing on a Friday night to finish the job for me. They made the process easy for me and personal touch was greatly appreciated. With their amazing attitudes and fair prices, I Can't wait to go back for another project!

All the five star reviews are definitely spot on! These guys not only did an excellent over the…read moretop job, but they did it the same day! I work in the city so I had to take a day off to stop in. I thought my husband would have to pick the job up on his day off a few days later, but instead Stevie pushed the job so I could have it the same day. This helped so much because I still had other things to do with the project and now I could take my time instead of rushing and using up my weekend. On top of that, they worked out the design to fit more per page in order to use less of my cardstock and ended up costing less than the quote! Who does this? Not only were they efficient but incredibly knowledgeable, helpful and friendly. Awesome doesn't begin to explain how this shop is. Need a printer? Look no further. You won't be sorry!

Absolutely love this location for returns. Yogita is incredibly patient and has a good source of…read moreknowledge regarding any questions you might have related to shipping etc. She is always really friendly as well. Like most shipping places, it can get expensive to ship things but it is pretty comparable to most companies. My go-to spot for returns.

Thanks for your response but I contacted you two separate times about the transaction, asked you if…read moreyou would be open to making it right, informed you that I would write a Yelp review and all you did was blame it on your corporate policies. But you personally and clearly made a conscious decision to charge me the highest possible amount of almost $200 to send something overnight to San Francisco. When I questioned the price in the store you then dropped it to close to $100 and when I called around to other UPS stores later I found out that it should have been more like $20. I don't think your corporate policy is to fail to inform customers of their options and to ring up almost $200 for what should be a $20 trip to San Francisco from Sonoma county.

First let me start off by explaining that 2 weeks ago I came to this UPS to have a parcel shipped,…read morethe shipping was already paid for but I needed to pay for the new box and packing for about a 2 foot by 1foot by 4 inch parcel. This was about $27, which I gladly paid. The gal at the counter was super nice and we started chit chatting I pointed out my puppy sitting in my car, and she emphatically said bring him in, they loved dogs and had cookies. I asked her if she was sure because he has a ton of energy and being an Aussie Shepherd he sheds. No problem she said, so I brought him in he got his cookies met a few customers and that was that. Until today. I went there to drop off a Amazon return. There were two people ahead of me in line who were interested and talking to me about him. He was VERY excited to be in the store, and dropped some hair on the carpet from his leash, which I had not noticed. Now my turn I approach the counter and all I can say is this young 20 something girl was not happy about my dog, she was trying to be passive aggressive, but she was just AGGRESSIVE AGGRESSIVE. Gave me such an look and attitude I was stunned. She told me they wouldn't take the original box, I said I had no need for it and she told me they had no room in the back...ok no worries. I grabbed the box and then she asked my to pick up the hair from the floor, wait what? Then she told me she guessed that she could vacuum it up. I let her know at that point I would pick it up, but that there were plenty of other UPS stores. As I bent down and picked up the hair, another customer looked at me a bit stunned I let that customer know my previous experience. The the girl told me to get out of there store. I said gladly and I would never be back There were a million other ways to communicate than the route she took. Passive aggressivness in a service environment is BS.

The most professional and friendly ups store I have ever been to. Kelsey and Dana are friendly,…read moreknowledgeable and great to work with! All my best, Leo

Excellent printer choice!! The gal was incredibly efficient, friendly, and got the proofs to me so…read morefast !! The invitations are extra special, as they are for my Moms 90th birthday!! They came out perfect! The prices was reasonable and I will definitely be coming back! Patronize our small businesses! They are professionals and know what they are doing!! Thank you Minutemen:)

Sonja was so easy to work with. She was pleasant and understood what I wanted. i was pleased with…read moreher willingness to give me options to cut down the price of the project even though their prices were reasonable from the start. Highly recommend them.

Came in to make some color prints from a PDF on a thumb drive. The clerk was so nice and personally…read moreguided us through using the machine. When there was a glitch, he offered to print the rest for us, and even gave us a box. Fast, friendly, and the quality was crisper than we could do at home.

Loving coming here because everyone is nice and helpful. This last time Jessica helped me with my…read morepackage and she is great and very patient with the customers!