I was recommended to come here by a coworker and I was not disappointed. This is the first groomer…read morethat has been able to get my dogs black nails short, make him smell as good as he did, and brush him so much that he was soft, shiny, and wasn't shedding excessively like he normally does. I told them he can be afraid of the blow dryer and they put something on him to cover up his ears and helped him from being afraid of the noise so they could get him dry. They really cared about my dog and his fear of the blow drying sounds, and put him at ease. He was happy when I picked him up also. To top it all off, I went to pick him up and they put a cute bandana on him. He looked so cute! Thank you ladies for an amazing job! I added you into yelp because I didn't see your business on here and it deserves to be acknowledged!

I called Mystic Grooming after having no luck trying to find someone to buzz off the mats in my 15…read moreyear-old cat's hair. She never had this problem til this spring. Mystic said they could do it, and got us in the next day. She looks wonderful, and so much more relaxed and comfortable.They did a great job, and no nicks or cuts. Very nice people, give them a try!

What a great job Julie did working with my Elliot He is a…read morevery timid dog and this was the first time I have picked him up from a groomer when he wasn't shaking. The environment was clean, organized and friendly. Julie was genuinely concerned about understanding my wishes, being sensitive to Elliot's needs, and making sure I was happy with her performance before I left. I really appreciate her caring, careful attention. I will be recommending her to everyone I know.

Great experience overall and our dog was very happy. We've tried multiple groomers but 716 Pupworks…read moreis the best by far!

Took my dog there . Left a voice mail.. she called back very quickly.. was able to have my dog by…read morethe next day.

Did not go into the groomers as my experience stopped at the phone call. It's not always easy to…read morefind a local groomer that will take care of cats. So it is nice that Happy Tails does this. However, what was not nice was talking to a gentleman on the phone that made me feel ridiculous in saying I just need my cat's nails trimmed because "cats don't get their nails trimmed that's something they take care of on their own." So if you're looking to get your cat groomed, you may have luck here. But if your cat gets stuck on everything because his/her nails are too long, they will not perform this service for you.

Bailey loved Danica. She did a beautiful job on Bailey. Will definitely go back. Hours convenient…read more Location convenient. Best of all only does one dog at a time. Very personalized service.

Deb the owner/groomer is the best!!! My Yorkie named Bebe always looks so beautiful and smells…read moresoooo good!!!! Deb is truly a kind and loving person to dogs and there owners!!!

Took my dog there for grooming for the first time today -she came home looking and smelling…read morefabulous! We will be back.

Our poodles had an amazing winter playing in the snow, but they ended up a tangled mess! We booked…read morean appointment and were welcomed with a warm smile and great vibes. It was our first time leaving them here, and though our babies were nervous, we felt completely at ease. The groomer explained they would need to be stripped down but promised to save as much hair as possible--no problem! When we picked them up, we were beyond happy. They looked adorable and still had more hair than I expected! One of our pups has sensitive skin and often gets razor burn, but after checking at home-- not a single scratch. We are thrilled with the care and service and will definitely be booking again!

This lady should not be grooming. She is a…read more Karen. Very rude and a total lackrespect.She claims to have 35 years of experience butapparently it has been of no use to her. I acceptthat my dog is extremely nervous. And I acceptthat you tell me complaints about my animal.But I call my mother a liar. and my mother is 79years old. This Karen was disrespectful. Mydog was medicated and I'm sorry it didn't work.Still, it wasn't such a rude way to say things.She wanted my dog and this woman continuedto disrespect her. Yes my dog was with manyknots. Because his former groomer closed hisbusiness. and I was looking for where to takeher. When I told her to give me my dog shecontinued to complain. I think one time was.enough. She charged us 130 dollars!!!!!! forleaving my dog bald. And I did question theprice since it seemed a little high to me. We hada slight argument because she already had metired. Your Karen has no love for dogs. you arevery rude And now seeing all the opinions onyour page, I am not the only one who thinks thesame. You even threatened to call the Spca forbringing a hairy dog with knots. Think carefullyabout taking your animals to this place. Youcan't even see what she's doing because it's allcovered with a cement wall. My dog istraumatized. She would give it a zero but there is no that option.

we brought our standard golden doodle a week ago for grooming, nail clipping, etc... the standard…read morethings. The first issue was we had asked for a Teddy Bear cut, she did not give us the time of day from the start. She quickly rushed through and took our pup from us without asking questions or checking his coat. After I left I felt uneasy so i texted her and said we brushed him out before we brought him, however if he is too tangled please let us know and we will pick him up" - her response was "I already shaved him." We understand that it happens and dogs, especially with really loose curls are hard to comb out without causing the dog pain. However communication is the issue here, she should have called us and spoke to us to discuss the situation. Our pup is like our child, i'm sure all dog owners feel that way, you can't just make decisions without consulting us. We called to see if our pup was ready, the lady who answered told us "don't call anymore just text the groomer." We felt like all this place wanted to do was just get us in and out take our money, with NO COMMUNICATION or attention to our situation. You are a customer service place, if you wanted us to text the groomer, the groomer should have spent a few extra minutes explaining how this business runs when we came. After all that, I wasn't going to write a review. However yesterday I had to give my dog a bath - he doesn't love baths but he is not difficult or scared. He was absolutely TERRIFIED, he went to the back of the tub, shaking and crying. This has never happened before, and we get him groomed often at our normal groomers. When we picked him up they told us "he is such a good dog, so well behaved." But we are so concerned now with what goes on in the back after my dog reacted like that. To the business - your staff is seriously lacking in the communication department to the customer, as well as being empathetic. You're a customer facing business, that deals with our family pets. Before your groomers just run back with our dogs, you should have them spend 5/10 mins examining the dog, especially if they have a coat like our Goldendoodle. It is so upsetting to hear news through a text, or people tell you to not call anymore only text. We are leaving our pup in your hands for hours and hope that they are treated the same way we treat them at home.

We love everyone here! The owner is always there when we drop off our Bailey on Monday mornings…read more And he loves going there. Amber, the groomer, is amazing. She takes excellent care of all three of our pups. The staff is always happy and takes amazing care of our dogs and us for that matter.