Customer service was professional, polite, and made canceling my account quick and easy.read more

Mr Kelly was very professional, knowledgable, and friendly. Mr Kelly had answers for all of our…read morequestions, and addressed any concerns we had. He had a few suggestions for things we could do for our property to help keeps pests away. If we had any doubts about using Orkin, Mr Kelly quickly put them to rest. 100% happy with Mr Kelly and Orkin.

A-1 is amazing! I am so thankful for their amazing service and to find a company that puts…read morecustomers first!

I called from out of town for advise about a project for a relative in Brunswick. Elissa answered…read morethe phone and discussed my situation. She spoke with her manager and provided me with a DIY solution that was a good fit for my situation. Incredibly friendly and efficient service. Thank you so much!

Been using them for years at our home on St Simons…read more Excellent service! Zack does a great job.

Avoid this business. It's apparent they just don't care…read more Really disappointed Active bought out Allgood. We used Allgood for 13 years for pests, termites, rodents and mosquitoes. They were customer oriented and we were always happy with them. Since Active bought them out, we have only had problems. They don't answer their phone. They don't return calls. They don't respond to emails (other than an auto reply saying "we got your email"). They are never in the office (We've gone by Brunswick office multiple times M-F during business hours and it's always locked up). They don't get customer input prior to scheduling appointments, and completely IGNORE input re: appointment dates that customers ATTEMPT to give them via email or voice mail. They just send an email out the DAY BEFORE they intend to arrive, which is NOT the day you requested. Very aggravating.

I know I posted a review in May 2026, however I have an ongoing horrible issue that Prevail is…read moremaking sure to treat till the bitter end. Some pests are just so determined to make you miserable

Prevail pest control has been servicing my home on Saint Simons Island for 4 years. They are very…read morefriendly, helpful, prompt and take good care of my service needs to keep my home free of pest & rodents. I would highly recommend Prevail to anyone looking . Thank you Prevail for your excellent customer service. Sira Taylor

If less than one star was an only an option! This may be the worst company I've dealt with in any…read moreline of service. Poor Communication. Arrives late to appointments or not at all without any courtesy follow up phone call. Did not provide Quote for services requested as promised. The spraying around the house is a dog and pony show. Save yourself the aggravation and call someone else...or just be proactive and grab a couple cans of insecticide at Home Depot.

We bought a new home and were told that a pest control company was coming to do a termite…read moretreatment. When SSI Pest Arrest showed up, our oldest child was home and let them in. The woman who came just started spraying our home with a treatment we NEVER asked for or wanted. Then, when we got home, they had the audacity to charge us a $125 fee. As she was leaving, she said it would be another $75 to lay traps for termites. When we called to ask about the unwanted treatment, the response was, "I'm sorry for the miscommunication." The entitled attitude of this company is outrageous and unprofessional. Find another company.

Execellent customer service and very thorough. We kept having issues with bugs in our rental and…read morethey were so good about coming out and making sure the issue was taken care of

Great family owned business! I needed a pest inspection for a real estate purchase and contacted…read moreSurfside Pest Control. They were quick, efficient, and went above and beyond to make sure that I had all the necessary paperwork for my mortgage company. Highly recommended!

Denying me my refund has forced me to file a formal complaint with the BBB. I also will be…read morecontacting your corporate office. I am also going to ensure that everyone knows about this situation as I will find every website I can to write a formal review and complaint for this issue. Myself and any person I come in contact with will never use your service. You simply take people's money knowingly without consent. Terminix is a prime example of a poorly ran and managed business that rips off their customers by tricking them into a contract and not fully explaining the terms and conditions. I will get my refund and if not I'll ensure the company loses more than the 89$ that was taken from me.

This company billed me for services I DID NOT REQUEST. I explained to them that I did not ask for…read moresomeone to come out for service, but told them I would take care of bill because lady that answer phone threatened to send me to collections if I did not. I made payment and what do you know, they still turned it over to collections. It has been over a year and despite the fact the BILL HAS BEEN PAID, I am still receiving collection notices. This practice should be ILLEGAL.