Customer service was professional, polite, and made canceling my account quick and easy.read more

Mr Kelly was very professional, knowledgable, and friendly. Mr Kelly had answers for all of our…read morequestions, and addressed any concerns we had. He had a few suggestions for things we could do for our property to help keeps pests away. If we had any doubts about using Orkin, Mr Kelly quickly put them to rest. 100% happy with Mr Kelly and Orkin.

I would like to take the time to express my experience with Yates Astro Pest Control…read more I've moved a great deal in my career, have had many companies service our homes, but nothing compares to the professional and effective way Yates Astro has performed. Like most successful companies, their strength is their people. I would like to thank Jessica, my tech and Randy, a hands on manager. They have done an excellent job in maintaining my home bug free, but that pales in comparison to their actions when I had an emergency. Honey bees made a nest inside my ceiling. This was creating a huge problem as my wife is highly allergic to bees. How they were able to find the hive is a mystery to me. In 2 hours they had eradicated the problem and educated me on the issue and how to protect our home for the future. I'm not a review writer, but this company deserves the kudos for its excellence. I highly recommend Jessica and Randy to keep your home clean of bugs and when a major issue pops up, you can count on them to solve your problem. Thank you Jessica, Randy and the entire Yates Astro organization.

I was extremely pleased with the two young men who serviced my home! They were polite, pleasant and…read moreknowledgeable. They communicated well. They moved some items that I was unable to move by myself with a smile on their faces. Yeshua and his assistant left no debris or mess for me to clean you! They are a asset to Yates!!!

Prevail pest control has been servicing my home on Saint Simons Island for 4 years. They are very…read morefriendly, helpful, prompt and take good care of my service needs to keep my home free of pest & rodents. I would highly recommend Prevail to anyone looking . Thank you Prevail for your excellent customer service. Sira Taylor

I have no complaints. I'm certainly happy with my experience. I called five different places and…read morePrevail not only was the most fairly priced, they were kind, professional and quick to respond. I had a tech out in less than a day and they dealt with the wasps (which scare me senseless) immediately - even offering to come back if there were any other issues. I can't say anyone is perfect, but this experience has been thus far. Thank you kindly for the wasp removal treatment and, more importantly to me, the way I was treated. Thank you!

Been using them for years at our home on St Simons…read more Excellent service! Zack does a great job.

Avoid this business. It's apparent they just don't care…read more Really disappointed Active bought out Allgood. We used Allgood for 13 years for pests, termites, rodents and mosquitoes. They were customer oriented and we were always happy with them. Since Active bought them out, we have only had problems. They don't answer their phone. They don't return calls. They don't respond to emails (other than an auto reply saying "we got your email"). They are never in the office (We've gone by Brunswick office multiple times M-F during business hours and it's always locked up). They don't get customer input prior to scheduling appointments, and completely IGNORE input re: appointment dates that customers ATTEMPT to give them via email or voice mail. They just send an email out the DAY BEFORE they intend to arrive, which is NOT the day you requested. Very aggravating.

Great service, and technician was friendly and on time. Customer service is always great, and if I…read morehave a problem they are quick to come back out

These guys are relentless! We don't even own the house any more and still they send a bill to a 74…read moreyo widow in the hopes that maybe the bill will accidentally get paid. Oh sure... they "just want to help". BS.

I called from out of town for advise about a project for a relative in Brunswick. Elissa answered…read morethe phone and discussed my situation. She spoke with her manager and provided me with a DIY solution that was a good fit for my situation. Incredibly friendly and efficient service. Thank you so much!

Kip at A-1 is the best, and he's the one you should ask for!…read more He is a fan of animals, and doesn't ask you shoo them away while he's working (I do anyway). He uses pet-safe products, or at least pet-safe when dry. He also has different options for what he can use (less aggressive chemicals if that's your preference). He's also talkative and great to have around when he's there. He's giving tips and advice about what he's seeing the entire time, which is great. He also takes your input about hot-spots for bugs and what you're seeing to determine his action plan. The billing staff is a little hard to get a hold of though. I've tried calling them for a week, and just gave up and waited for them to mail me a bill.

Denying me my refund has forced me to file a formal complaint with the BBB. I also will be…read morecontacting your corporate office. I am also going to ensure that everyone knows about this situation as I will find every website I can to write a formal review and complaint for this issue. Myself and any person I come in contact with will never use your service. You simply take people's money knowingly without consent. Terminix is a prime example of a poorly ran and managed business that rips off their customers by tricking them into a contract and not fully explaining the terms and conditions. I will get my refund and if not I'll ensure the company loses more than the 89$ that was taken from me.

This company billed me for services I DID NOT REQUEST. I explained to them that I did not ask for…read moresomeone to come out for service, but told them I would take care of bill because lady that answer phone threatened to send me to collections if I did not. I made payment and what do you know, they still turned it over to collections. It has been over a year and despite the fact the BILL HAS BEEN PAID, I am still receiving collection notices. This practice should be ILLEGAL.

If less than one star was an only an option! This may be the worst company I've dealt with in any…read moreline of service. Poor Communication. Arrives late to appointments or not at all without any courtesy follow up phone call. Did not provide Quote for services requested as promised. The spraying around the house is a dog and pony show. Save yourself the aggravation and call someone else...or just be proactive and grab a couple cans of insecticide at Home Depot.

We bought a new home and were told that a pest control company was coming to do a termite…read moretreatment. When SSI Pest Arrest showed up, our oldest child was home and let them in. The woman who came just started spraying our home with a treatment we NEVER asked for or wanted. Then, when we got home, they had the audacity to charge us a $125 fee. As she was leaving, she said it would be another $75 to lay traps for termites. When we called to ask about the unwanted treatment, the response was, "I'm sorry for the miscommunication." The entitled attitude of this company is outrageous and unprofessional. Find another company.