We've been taking out pets here for over 15 years. I'm sorry to say it's not what it once was…read more High volume and has lost its charm. I feel it more about the bill than the service.

I had rescued my first cat, a tiny 7 month kitten who I scheduled to be spayed here. The first 5min…read moremy cat got behind the counter where there was a small gap between the fridge and cabinet, we had to pull out the fridge so I could crawl behind and get her. They should never have had a hole big enough for any animal to crawl behind. Bonnie (cat) had had some health issues and had been cleared by my reg vet for surgery, Dr.Robinson, said that she would call the vet just to check any issues which was reassuring but no way for me to know if this call happened. They read all of the options for spaying & assured me that the cheapest option was perfectly safe. I was talked out of extra medical assistance beside extra pain meds because they typically dont have issues with healthy young cats,they knew her previous medical issues. At 1pm I received a call from Dr. Robinson informing me that after they had put her under with the anesthetic and made the incision that Bonnie's heart stopped. She gave me the medical information and said that Bonnie was still asleep and had a breathing tube. They did not request me to come in which I assumed was an okay sign. At 2:30 Dr. Robinson called me again to let me know that Bonnie was awake and breathing on her own and that she would just like to monitor her for a few hours just in case but that I could pick her up to go home at 6pm that night. These again sounded reassuring because otherwise theyd keep her overnight, right? WRONG! When I got there they said I wouldn't have to pay anything (never a good sign).Dr. Robinson came in first without Bonnie to let me know that she was now blind and may never recover her eyesight. A small price for her life. I am told that they have no clue what the repercussions of her brain being without air for so long will be in the long run, she told me that they had not seen her walk since she woke up and that she may be "a bit wobbly" and that I "am not taking home the same cat I brought in this morning". She went and got Bonnie and brought her out in her carrier. This cat was barely responsive, her eyes rolled back in her head so that she looked dead, they assured me that was fine. I asked about food/water and she told me to monitor water in case she drowns in her bowl but that she would probably just sleep all night. Dr. said that she would like to see us back in a week for a check up (I took this as a good sign that my cat would still be alive in a week). This was the only info I received. No emergency vet info or # to call if something happened, no pain meds. Half way home Bonnie had her first of many seizures but I didn't realize what it was yet. I got Bonnie home and took her out of her carrier to realize that she was not "wobbly" but paralyzed. She peed all over the floor after trying and failing to get to the litter box as she screamed the worst scream you can imagine & flailed around on the floor. I called the vet but in the time it took me to get home they had closed. We got her situated on the floor with blankets to make her comfy and a bed on the floor for me. At around 1am she started seizing uncontrollably, I called my mom to take us to the hospital. While she was on her way I was googling open animal hospitals in the area. We raced to the MedVet where they ran tests for the next 2 hours before letting me know that there wasn't much they could do and we made the decision to put her down at 4am 12/13. Dr. Robinson didnt send me home with a blind, wobbly cat that she would see in a week, she sent me home with a paralyzed cat that could never survive the next 24hrs and would suffer the next 10 hours. She dodged my mothers calls for the next two days. We insisted they pay my MedVet bills which they quickly agreed to do, a sign they knew they messed up. I will never know if this was a freak reaction to the meds or over medication during anaesthesia but how it was handled was unforgivable.I want to prevent anyone else from having to live through this trauma, please save yourself the possible heartache and take your baby somewhere safe.

Marlyn watched our 2 dogs for a month and she took such good care of them and sent frequent updates…read moreand pictures. One of our dogs, who is prone to ear infections, had a flare up and Marlyn thankfully managed to treat it. Bruno is also such a sweetheart and my 2 small dogs got along with him just fine. Would highly recommend Marlyn as a dogsitter! I'm sure we will be hiring her again for future sitting needs.

From the owner: Home-style dog boarding and in-home drop-in visits in a calm, safe environment where pets are…read moretreated like family. We focus on small, supervised groups so every pet receives personalized care, attention, and plenty of comfort while you're away.

Flexible on timing. Always friendly, always a great grooming job, thanks! Love the daycare too!read more

Today was our first time going to Jen's. We have used another groomer in town for almost 4 years,…read moreuntil our dog Maisey started acting fearful. When it got worse at the next visit, we had to make a change. With the pandemic shutting down groomers for a while, I trimmed her at home a few times, and now seemed like a good time to try sometime new to get her looking her best again. Taylor met us at our car, and took Maisey in with her. There was minimal paperwork to fill out. She was very pleasant and professional. After much less time than I am used to, she called to tell me Maisey was done. The only real complaint I have is that picking her up was a mess. Nobody answered the phone or the doorbell (not counting a bunch of barking dogs). On my fourth try, I got someone. Still nobody came out. Finally, someone noticed the barking sofa and came to the front door. Shortly after she went back inside, Taylor brought Maisey out. She looks beautiful, and was very happy. Her nails look like the grinding was a bit rushed, but she hates having her feet touched. Taylor was worried the cut might be too long, but it was much shorter than we're used to. With the hot weather, I had requested exactly what she gave us. Maisey seemed to have enjoyed her time there, including some play time with Taylor's dog. Payment was handled over the phone, and was less than I had been paying. We're very happy with Taylor, and will be returning for all our grooming needs in the future.

We boarded our Lizzie girl and she loved staying with her new buddies at Top Dog. We were visiting…read morefrom out of town and we made all the arrangements over email. I would highly recommend Top Dog because of their loving care for pets and pet parents! It's clean and dogs can play inside and outside!

Top Dog Daycare is 5 star all the way. The owner Liz is amazing and she will take the very best of…read morecare of your dogs! She is so kind, professional and loving and our family appreciates her and her incredible business! Thank you Liz!

Everyone is so kind at Camp Run a Mutt. You can tell that they love what they do. They are just as…read moreexcited to see your fur baby as your fur baby is to get dropped off. And it's so convenient if you want to have your dog bathed and groomed before you pick them up. It's such an easy process to drop off and pick up your dog.

I needed a place to board Arnold, my 85lbs Pit Mastiff. I usually take him to Pet Suites but they…read morewere completely booked. I Yelped a few options and came across CRAM. They have a very unique approach to doggie daycare. No cages! I was concerned at first until I saw how Christie and her staff gradually introduced other dogs to Arnold and were very aware of behaviors. I watched from a tv monitor in the lobby area. Next thing I know there are 5-7 dogs with Arnold and he was loving it. They let the dogs spend hours together the first day and today he was there a full day. I'll be boarding him overnight Friday and Saturday. The staff is very attentive to all the dogs and know how to redirect if playing gets a little escalated. Today I was working and was able to check on Arnold from my phone, watching the cams in all of the rooms. I love that he can play all day instead of being caged for 2/3 of his stay. I highly recommend CRAM to anyone who has a socialized dog, to treat them to a real play day or two. I look forward to using them more in the future!

No, I can't recommend. We recently boarded here for first time after our long time boarding place…read moreclosed. As I was checking our mini golden in another dog came in behind us and took a poop in the floor and no one came to clean it. I remember thinking that poor baby might be sick and probably shouldn't be here. Fast forward a couple days and they began calling my emergency contact because our little girl was sick with something intestinal! I thought it was just related to the food they were giving her since it was a different brand. Our emergency contact lived 3 hours away and we were on a cruise. So she decided to wait until next day and if it wasn't better she would go get her. After a trip to vet we found out it wasn't food related but an intestinal virus that she caught and now she passed it on to her little dog that got very sick. After vet bills, paying for them to board, and expenses of emergency contact I spent more on our pooch than our cruise. I would not recommend using this place. I wish I would have gone with my gut when I saw the other dog poop. Needless to say, I'll be looking at a different option for boarding in the future.

They're the best! I use them for doggy day care. They take great care of my good girl.read more

We have an older dog and a new puppy who was wearing us all out. We have been so pleased with…read moreHounds Town! It is so convenient to drop off and pick up, and the dogs are always exhausted from playing all day. The staff is friendly and efficient. Hounds Town is a livesaver!

From the owner: At Hounds Town, everything we do, we do for our customers' the dogs. No matter size, breed, age, or…read moredisability, every dog has a place in the pack at Hounds Town - Columbus - Westerville. Our all-day play daycare allows your dog to engage with their furry-legged friends in a disruption-free, natural pack environment. After a full day of daycare, your dog is sure to be tired and happy' and that is our promise to you: a Hounds Town hangover! At Hounds Town in Westerville, our affordable pet care services include a fully interactive doggie daycare, overnight dog boarding, cat boarding, dog spa services, and a pet taxi that safely transports your dog to and from daycare. Lobby is closed to the public between 12 pm & 2 pm Monday through Saturday for nap time. Please note that we are open Sundays for pickup/drop off only.

My older Aussie loves going here for daycare! He comes home happy and tired after a day of playing.read more

From the owner: Local, Family-Owned Dog Boarding & Daycare Just Seconds from Highland Schools! Whether you're…read moreheaded out for the day or a weekend away, we've got your pup covered with over 6 hours of playtime, spacious overnight stays, and loving care for all breeds—neutered or not! We're minutes from I-71 and treat every dog like family. Big or small, we welcome them all! What sets us apart from others like us? As much as our focus is on your fur baby, we also focus directly on our customers and their needs. We offer flexible drop off and pickup times by appointment anytime between 7:00 am - 9:00pm. This allows our customers to set their own schedule and not be held hostage by specific windows of time! We value your time and your business.