When you want to be cheaper than anyone else in the market, you have to make some compromises…read moresomewhere. And in Power's case, it seems they've skimped on the customer experience. I had ordered a Fitbit through their website, and opted for the delivery option Click & Collect, where you pick one of their physical stores to pick up your goods in. I picked the one in Frederiksberg Centeret. Today, I went to collect it. When I got in the store, I asked a passing member of staff where I should go to collect my goods. She told me to go to the cashier point, where I would also need to pay for it. Off I went and assumed my place in the queue. It took a while, perhaps 20 minutes, as a couple of people before me were there to complain over problems with their orders (wrong item delivered, etc.). Finally, it was my turn and I asked for my goods. The girl behind the counter me I had to go to the appropriate department in the store, in this case Electronics. So why not tell me that in the first place?! Went to Electronics and after having stood in line again (more people with complaints) I once again asked for my order. The guy behind the counter offered his apologies, but when he had gone to pick up the order, he had found that they didn't have 5 items in stock, as I had been informed, but one, and that one was only an empty box, and as an employee apparently had stolen the product and left the empty box (memo to me: never send anything here to have it repaired!). He suggested a few alternatives, only to find that they weren't in stock either. So I had to go without being one step closer to getting what I wanted. Think I'll go somewhere else next time.

Not quite sure what's going on with the other not-stellar reviews here, but my experience with…read morePower in Frederiksberg has been pretty good both the times I've visited it. I been there twice in the last two months - once to buy a USB stick, and the other time to buy a fitness band. Both times I've been helped by knowledgeable employees and the service has been pretty efficient. Heck, I've even been callled 'Sir' when I visit - a rarity in Denmark. :) The prices are fairly low - the same fitness band I bought was significantly more expensive at humac in the same mall -, the store seems to have a big collection of stuff, and is fairly well organized. Not much to complain about, to be honest.

When it comes to electronic shopping, I would rather not go to this el-giganten. Granted, they…read moremight have the same items as they have in other warehouses (maybe with limited varieties since this one is far smaller than - let's say - the one in Fields). It's two stories with the small appliances / computer stuff on the upper floor and the bigger appliances on the ground floor. There's entrance on the side of the building (Ølandsgade) if you want to pick up your pre-purchased stuff, deliver item for service or have your expensive stuff that you bought inside the shop to be delivered. Weird, I know - but it seems like they don't trust the cashier in handing the items to the customers, but maybe that's how it works. The service is bad and couldn't care less. A stark contrast with what you get when you're calling them on the phone. Here, mostly young people staff the shop and they really don't care if you're going to buy the microwave or not, they would still get paid anyway. That said, I still visit this place now and then, mostly because I order elgiganten stuff online and have them delivered to this warehouse (free of charge) and this is the closest el giganten to where I live. So, I would still frequent this store in the future, although I'm not entirely excited at the thought :/

Don't buy anything in the web site www.elgiganten-wholesale.com, as it is a fake web site, which is…read moreusing Elgiganten official logo, frauding its customers. I have paid 4.000 euros for a bike which has never been sent to me. It is very well developed and very difficult to realize it is a fake.

From the owner: Professional Reparation af Iphone Og Ipadread more