1. Pumpkin Smash

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Glen Ellyn, IL

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Pumpkin Smash

5.0 (1 review)

Services - Pumpkin Smash

Recycling dropoff

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9 years ago

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People searched for Recycling Center 2,108 times last month within 15 miles of this business.

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Waste Management - This is how it looks from my front door. Imagine seeing this from Tuesday until Friday pickup day.

Waste Management

(132 reviews)

I've been a Loveland customer in Loveland for 10 years. Reaching Waste Management customer service…read moreis all but impossible. About 6 weeks ago I phoned in to leave a compliment for the trash pickup driver---He personally picked up some of the trash that had just blown around when the wind tipped my container over minutes before he arrived. Yesterday was the final straw. I was on hold for 58 minutes (while multi-tasking) with ZERO response. For the last 10 minutes I tried to use the website to deal with my issue. BOTH the directions for how to "adjust" my service and for how to start a "chat" (hate those robotic things!!!) were inaccurate. NO WAY TO GET HELP FROM A HUMAN BEING and no local phone number to be found anywhere. The actual service I've received on my street is four stars overall. Email communication has also been fine. But not being able to reach a living, breathing human in less than 15 minutes is not okay--ZERO stars!. I am searching for a new company for trash and recycling pickups.

Not only will they NOT help you, but they'll lead you into a scam when you try to get assistance…read more Absolute worst company I've ever dealt with. I went through the online process to cancel my service, because my business was moving locations. I received a confiramation within 1 day that the request was approved. Yet 2 months later I'm still being billed and services are still being scheduled. Chatted with the online "Live Chat" multiple times, and was just stuck in a loop with no answers. Looked up a customer service number. Google AI gave me a number that led to a scam call center. The person said they're from Waste Managements and only asked for my full credit card information over and over. I've finally connected with a customer service phone number, where I've been passed around to 4 people. Somehow NONE of them have the authority to cancel my service. I've spent hours trying to cancel a service I no longer need, after going through their step-by-step online system. Do not work with this company, there are so many better ones out there.

Pumpkin Smash - recyclingcenter - Updated October 2026

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