While their merchandise is adorable and reasonably priced (hence the 2 stars vs. 1 star) their customer service does not match their merchandise. I ordered a dress on June 22 for a baptism that is to take place on July 28th. Prior to ordering the dress they told me that it would take a week to get to their store and that they would call me. After 3 weeks of waiting I decided to call them and they told me they had already placed the order and should arrive soon, that again, they would call me. As of today it has been a month since I placed the order, and have called three times only to get the run around. No straight answer from them. Every time they tell me that they are checking on it and will call me back (which they didn't). Overall, if you are going to buy something from the store, its a good buy but buyer beware if you order anything. read more