This was an excellent hotel. Everyone is friendly, from the hotel to the bar staff…read more We stayed in a room with a balcony. The room is large and well equipped. Plenty of sitting space. The bathroom had a shower and a large mirror. There is a kitchen area off the livingroom The bedroom was large and had a door to shut off the livingroom. The bed was very comfortable, too.

Had to change rooms twice because there was water leaking on the floor in the bathroom and wet…read morecarpet in the bedroom area. If you're assigned to the old part of the Arrow hotel, SAVE YOUR MONEY and time!!! It's a dump

Typical Midwest small town hotel, but very clean. I'd equate it to a Motel 8 or better…read more The room was big with a seating area. The price was right for the area. The bed was comfortable and the air conditioning worked. What else do you need?

Overall a pretty standard experience at this hotel. Staff was friendly and place was clean. The…read morebreakfast provided is pretty meager but it's better than nothing if you're feeling cheap. They actually had gluten free oats for those in need which was nice. We paid for the Jacuzzi tub and were a bit disappointed that it barely fit the two of us and kept draining water so we had to have the faucet running the whole time. The free Wifi worked well and they have complimentary Andes mints in the room and Otis Spunkmeyer cookies at the counter. If I'm in Broken Bow again I'd stay here.

We are traveling through the country and there were no chain hotels in this area. We had stopped…read moreearlier at the Cobblestone in Ord and the front desk clerk was rude so we kept going. The Big 12 Motel was clean and pet friendly, it met all our needs. The staff was very pleasant and helpful, that means a lot to us. The quality for your money was great! When we come through this area in the future we will stay here again.

Ok it is not the Ritz. What it is is a great value. $50 a night for two queens and an oversized…read moreroom. Amenities include flat screen TVs, coffee makers. Microwave and fridge. Rooms were generally clean and newer carpets were apparent. Place is run by foreign owners but they were nice and polite. Older property and with that come microscopic bathrooms. Oh well, the sink is outside so that is nice. All in all not a bad budget based motel for rural Nebraska. Cafe right across the street and grocery store right next door. Oh yeah, coal trains roll closely by about every 30 mins.

FALSE ADVERTISEMENT! They advertise a hot tub on Expedia. Upon arrival after paying $147.00 &…read morechecking in, the manager states they haven't had a hot tub in over a year. I was floored. It's why we reserved the place. They also need to remove the signs in the pool area that indicate a "pool & spa." The manager was less than helpful, refusing to remedy in any way even after I offered to check out (I checked in only 2-3 hours earlier). She placated me by handing me the general manager's business card & to call on Monday. RUN from this place, as there are better options available in town.

Great spot to stay. Great service. Food is wonderful the hotel is very well kept may even catch a…read moresunrise. But this place is wonderful

Went here this afternoon for LT wedding anniversary of 50 years and was a wonderful venue…read moreexperience. Have been here several times in past for group parties during Kentucky Derby event. Most of same group today. Beautiful setting in the lodge. Food is catered in most of our times here and always great menu options. Highly recommend this. Hotel rooms we didn't look-see today but have previously and are beautiful and would be great to stay here. Really nice everything.

The owners are so helpful and so kind! Beautiful and relaxing place to stay, comfortable beds and…read morerooms and a beautiful view of the north loop river! The breakfast is all homemade and delicious! If you're looking for a place to come and relax, this is the place.

5 stars! Shoutout to Tyler who was genuinely so nice helping us find a place to sleep as we cruise…read morein at 2am on our road trip to New York. Our previously booked hotel (shoutout Ramada Inn in Platt) managed to take our money from a non refundable pre booked reservation then sell our room to someone else. Which ok stuff happens. But then they proceeded to be absolute jerks about it lol. So Tyler was a breath of fresh air in an otherwise highly unpleasant evening for us. Time to dish out the raises fam, get Tyler that next promotion asap!

I wish I could give 0 stars , the night time desk clerk was 100% cracked out of his mind didn't…read morehave any customer experience, did not know what he was doing one bit, was unprofessional cursing and you can tell he was on something

Very clean environment and friendly staff. Only reason I gave it a 4 rather than a 5 star is due to…read morethe stench coming from the outdoors.

Looking for a place to sleep while passing through. This fit the bill to a T. Easy access,…read moreaffordable, clean, and comfortable beds. The night clerk, Cale, was very friendly and helpful.

There is no reason to keep driving past the frontier Inn. Great service, great room, great rates!…read more I'll stay here every time.

Really the only complaint is the nearby train which will wake you up several times a night. But…read morehonestly that's very common in any of these small Nebraska towns. Otherwise it's exactly what you would expect from a very small town motel. Nothing fancy. Just a clean room, bed, tv, and microwave. FYI...no full time motel staff on site. So don't expect to be greeted on your arrival. Owner conducts most business over the phone and leaves key for you to pickup. Luxurious it is not. A clean safe place to lay your head while passing thru or recreating in the area...absolutely.

Stayed here with about 7-10 other family members. First time ever at a hotel on the honor system…read more The staff and the owners were very nice and helpful. The rooms were cozy. I would recommend it to anyone. Great little town!!