Came to Vegas to shop bought a few items here hats jackets puma McLaren items, past by today saw some sandals that were on display walked in saw people trying on the display had to go to register and ask for help because there was nobody on floor to help I'll get to the point , I asked to see a size 9-10 the guy who came to help let me know there was no more only the display keep in mind that people walking on the strip were trying on the display at the door just tossing the sandle to the ground and sticking there dirty sweaty feet in them must have seen like 2 people trying it on stretching it out as I was waiting I asked for a new pair on the 9 because they told me there was 2 left after they checked the system which was wrong I asked for a discount assuming they understood why one sandle was new the other was obviously NOT they called the manager she came downstairs out of breath and straight up told me with a attitude she was not going to give me a discount without even looking at the sandle first not that I needed it I obviously had purchased multiple items during the day and a few items as gifts which I REGRET NOW BUT RETURNED ! She told me that she wasn't going to give me a discount because it was just dirty EXACTLY MY POINT ! it had black scratch mark on it and dirty marks dirt or finger marks Idono I pointed it out and she said you can just clean it I asked her if she could clean it nicely with a attitude she took it to the back brought it back and you can tell she was mad because i had asked sandle still looked used even one side looked worn down, if I'm paying full price I want it as close as new as possible I wasn't happy but I was over the situation and in a rush almost 40 min just waiting around trying to checkout I was just going to buy them and move on with my day i was ready to pay the girl ringing me up points out there is no barcode to the manager it was missing on the display sandle of course , I had like 15 min to make it to the parking structure planet Hollywood to catch my shuttle i communicate that to the manager nicely seems like she used it against me she told me they had to make a tag ...she went to the back came out after 10 min and told me the printer is not working and she didn't know when they would fix it so I said ok then ... she told me to wait with a attitude I asked how long because my ride she said Idono and looked at me like she wanted to eat me the whole time she had a bitter attitude looked miserable to be helping a paying customer. I don't get in arguments with people I spoke politely I smiled everyone else was chill she just had horrible customer service I told her I had to go and if she could hold them she said yeah so I asked her do you need my name or phone number ?? She said yes with a attitude gave her my name and literally ran out with my kids barely made my ride back to the resort PUMA if your seeing this check the cameras verify what I'm saying this is your manager female heavy set girl I'm never buying at this location EVER AGAIN I sent my wife today to return what we bought and I didn't and am not picking up those dirty sandals that I'm sure she didn't even place on hold . Horrible experience
Some people just need to be noticed she was definitely noticed today read more