Had a great experience with Extra Insurance! The team was very professional, helpful, and made the…read morewhole process smooth and stress-free. They explained everything clearly and helped me find the best coverage at a good price.

Daniel was extra helpful today when I visited. Friendly and quick with his services. Definitely…read morewould recommend coming here for your insurance needs

My parents have had Farmers Home Insurance for 30+ years. About 10 yrs ago they decided to build a…read more2nd home on the same lot and requested it to be insured. Little did they know the second house was never added to the insurance. Language (Spanish) may have played a role but bad customer service was very clear when my mother made multiple attempts to contact her agent to no avail. Finally I logged onto Yelp and found Alicia Sanchez, a Spanish speaker and conveniently located in West Covina. I called and left a message not expecting for anyone to get back to me. Well I must say that I was surprised and very impressed when, like other reviewers have stated, she was prompt courteous and knowledgeable. I believe she went above and beyond and we're very grateful to have found her office.

Great agency ! Professional staff ! Alicia is one of the best agency owners in the San Gabriel…read moreValley ! Give her a call you will not disappointed!

This review is for Geico auto, my vehicle was recently damaged in a hit and run accident, i am…read moredisabled and when i noticed the damage i couldn't pin point where the accident took place, to make matters worse, my wife had just switched insurance to geico 2 months ago due the fact it raised a red flag due to new policy, adjuster Justin went as far to try to say this was a fraud case, i was the one that submitted the claim instead wanted to deal with my wife , never asked for pictures of the damages to my vehicle refused to talk to me until i reported him to his supervisor, nonetheless after talking with Justin i can tell by tone of his voice he had made up his decision to reject the claim, i told him i would take care of the damage my self and look for another insurance company, very rude no customer service skills at all it should not matter if policy is new. things happen, don't go with them they don't believe in accidents

I got there at 5 when it says it's open until 7. It looked empty, lights were off. No signs were…read morepresent. Maybe this location is closed?? There should've at least been a sign or updated yelp hours.

Great service and nice people! Instead of push you to get…read moredone of everything, the agent tried to explain all coverages details to you. I saved $600 on my auto and $350 on my home. Will definitely do referral to them.

The one of the best Insurance Agents I ever know...They have the very helpful, communicative,…read morefriendly, professional team for everything you need...I will give you 10 from 10 stars if they have any....Keep Like this and always become the best of everyone hearts...You are the best and always will...Thank you very much...God Bless

Very professional, very knowledgeable, and so friendly. She knows what she's doing and she does a…read morevery good job at it. I would definitely recommend them if you needed any type of insurance.

My wife and I are very happy to have learned about the different life insurance policy options…read more Lety understood our concerns and asked appropriate questions to guide us in making the best decision for our family. Life insurance is so important and we are happy to be covered.

three words that best describes Adriana's insurance services... deceiveful, greed, assault. as of…read morejan,2026 i was a loyal customer staring in 1996 to 2026 for 30 years. i had to put up with all the lying from Adriana's managers, insurance agents, aswell as Adriana's H.R. employee's at the La Puente, Ontario, ranch Cucamonga locations. for all who waited on me when I had issues, questions, and concerns it was not about me. it was all about there greed of money. also trying to contact Adriana's employee's by phone is so difficult. I feared going to thier office locations when I think back in 2012 when Adriana's Insurance services lost a lawsuit to a 73 year old man who was physically assaulted by an employee from Adriana's Insurance company. after Adriana's company agreed to settle in june 2014. the old man's attorney was expected to receive a check. instead Adriana's Insurance services. Adriana sent 8 of her employees to the attorney's front office in a van to deliver a number of 5 gallon bucket containers filled with quarters, dimes, nickels. and then just left. also to make matters worse Adriana's Insurance services was aware that the 73 year old man in question had just had surgery for a Hernia repair. making it impossible for the 73 year old man to carry all the coins in buckets. this is how Adriana's Insurance services values her customers. because i see the good in people i still give Adriana's Insurance company 5 star rating

I've been trying to contact the broker Alejandra R. that I signed up with & I keep getting the run…read morearound! She doesn't even respond to the number she originally texted me from for pictures... The business number printed on the paperwork is invalid & this is beginning to feel like a SHADY transaction!! Upon paying for my policy I was charged 630$ however I was never given a receipt & looking at my paperwork I understand why!! The paperwork is claiming I only paid $304.38 sooo what happened to the remaining $325.62?!?!? I was NEVER told about a broker fee! I was explained the full amount was for the down and first month yet my paperwork shows I only paid $304?!! Can I have someone explain where the rest of my money went?!? Seems like stealing from your clients is the business you're running.

Incredibly bad customer service. He Samuel is not fit to…read moreassist when customer needs help he will only be available to pester you until you get a policy. I called in and Erica just kept transferring me. C.S kept disconnecting the call, because no one understood how to help me. Had to call back to speak to my "agent" Samuel, who is condescending and rude. a 1min phone conversation he made me even more upset than I was instead of offering help. And his solution was to tell me " I will cancel your policy" Erica is just there transferring calls. Stay away from this branch.Allstate is a good company but this branch is not the best.

All-State insurance definitely 10 stars Mr Samuel one of the best agents that I ever worked with…read morethe lats 7 years I do recommend Mr Samuel to family and friends always he got the best insurance rates al over California im so happy with his services . Usually I call to ask questions or add family members to my insurance the office answers calls so fast .Mr Samuel your business is platinum service VIP service It's a pleasure working with you and All-State Mr Samuelall all the blessings top service in town . Peter ss

Hands down the best insurance agency and broker I've ever used. End it has been my point of contact…read morefor a few years now, it is handled everything that I've needed with promptness and professionalism. This includes constant questions, adding and removing vehicles, and even down to just returning my calls (which he always does.) Thank you again guys, looking forward to working more.

Dealing with insurance can be stressful, but in my experience in calling Brandon and Danny it has…read morebeen nothing but smooth. My interactions with Brandon are nothing short of positive and supportive through, and Danny just an excellent job of keeping me informed with time sensitive e-mails. I appreciate this kind of business and believe it is a example of how customers should be treated. Thank you!

Thank you again for everything Viry. Viry was so…read moreProfessional, Friendly, Efficient, and Helpful. I would highly recommend Viry as your insurance agent.

I have worked with Viry for more than a decade. She is a very knowledgeable agent and makes getting…read morethe proper coverages easy. I was surprised by the coverages Farmers offers that other companies simply don't have. I know I am fully covered without any gaps.

I've been with Mehrbrodt Insurance Service since 1984 and would NEVER think of leaving or changing…read more insurance coverage....It is definitely because of the most wonderful polite professional service always without fail....I currently appreciate the professional fast service every time I call....I have never been disappointed with the perswonalized service each time I have any questions....I can't say enough about this wonderful multi family members which work so well together...This is the reason why I would not think of leaving period!!! To all the Mehrbrodt family members thanks for your extremely polite wonderful service that I can always count on.....I can't say enough about your family.....Thanks Todd Snow

I've always had a great experience with Mercury, but hands down, Mike Mehrbrodt is the reason that…read moreI have never even thought about changing carriers. My family has used Mehrbrodt for many years, and myself and my husband have continued our coverage with them over the past few years as well. Most recently, we moved, and Mike was so incredibly helpful with our renters insurance, talking on the phone with me for almost a half hour to ensure that our coverage was spot on. I'm always a stickler for response time, and I can rely on almost instant replies consistently. Even the morning of our move, when we realized there was a typo on the insurance certificate, I emailed Mike and had the revised copy in my inbox in just a couple minutes. I can't say enough how much I appreciate everything that Mike has done for us!