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    Pulmonary Consultants

    5.0 (1 review)

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    2 years ago

    Helpful 41
    Thanks 11
    Love this 31
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    New Jersey Pulmonary and Sleep Associates

    New Jersey Pulmonary and Sleep Associates

    3.4(5 reviews)
    7.9 mi

    I had an extremely frustrating and disappointing experience with this pulmonology office,…read morespecifically due to front office practices that created unnecessary barriers to care and disregarded patient confidentiality. I arrived for a scheduled appointment to review my pulmonary function test results and discuss personal healthcare concerns with my doctor. I did not have my physical insurance card with me, as my renewed card is currently being mailed, which is a very common situation since insurance information often changes annually. The receptionist told me I could not see the doctor without the card. No alternatives were offered. I was not informed that I could self pay, be billed later. Because I was told I could not be seen, I rescheduled the appointment and left the office. After leaving, I called the office because my original purpose for being there was to review test results and ask important, personal healthcare questions. I requested that the doctor call me back when time permitted, making it clear this did not need to be the same day and could be at his convenience. During that call, both the receptionist and what I believe was the office manager repeatedly pressed me to disclose the specific reason I wanted to speak with my doctor. I stated clearly that it was personal and related to my healthcare and that I preferred to discuss it directly with my physician. That was not accepted. At no point should a patient be required to disclose private medical details to administrative staff simply to request a callback from their doctor. While general context may be appropriate, insisting on more detailed explanations undermines patient confidentiality. Under HIPAA, patients have the right to limit disclosure of protected health information, especially when such details are not necessary for scheduling or message routing. During the call, the office manager did state that once my new insurance card arrived, I could call back and provide the updated information. However, this missed the entire purpose of my call. I was not calling to reschedule an appointment. I was requesting communication with my doctor regarding my health. That request was effectively denied unless I disclosed information I was not comfortable sharing with office staff. To make matters worse, when I asked if I could simply email the doctor instead, I was told that I could not have his email address. At that point, all reasonable avenues to communicate with my physician had been blocked. I was also later told that I could have been billed for the visit had I stayed, which was never communicated to me at the time I was turned away. That lack of transparency directly resulted in me not receiving care that day. Although the office manager's tone was professional, the policies being enforced were not patient-centered. I left feeling dismissed, unheard, and discouraged from continuing care at this practice. Because of how this situation was handled, I will not be returning and would not recommend this office to patients who value access to their physician, clear communication, and respect for medical privacy. Experiences like this raise serious concerns about how patient access, communication, and privacy are handled within this practice and warrant review by higher administrative or regulatory oversight. I want to be clear that my issue is not with the physician. My initial visit with Dr. Hetal Patel was excellent. He took the time to explain my lung function testing and my condition in a very detailed, informative, and professional manner, which is exactly what drew me to continue care with him. The young woman who assisted me with my pulmonary function exam was also kind, professional, and thorough. Those positive clinical experiences are the reason I wanted to remain with this doctor and this practice. Unfortunately, today's experience with the front office staff completely overshadowed that. The rigid restrictions on communication, refusal to facilitate even basic contact with my physician, and lack of transparency regarding care options left me with no confidence that I could continue receiving appropriate and timely healthcare here. I cannot remain with a practice where access to my own physician feels unnecessarily blocked.

    Dr Lopa Patel is one of the best doctors we've ever gone to. She's diligent, personable and…read moreknowledgeable. Both my husband and I feel comfortable and thankful in her capable hands. Her brother, Dr Patel, is a sweetheart too. We're a combined age of 160 years old. we know doctors. You can't do better.

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    New Jersey Pulmonary and Sleep Associates
    New Jersey Pulmonary and Sleep Associates

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    Gagnon Cardiovascular Institute At Morristown Medical Center

    Gagnon Cardiovascular Institute At Morristown Medical Center

    5.0(7 reviews)
    9.8 mi

    This hospital (in particular, the Gagnon Cardiovascular Institute Building) is superior to the…read morehospitals in neighboring towns. Today, I lost a beloved immediate family member who was staying at this hospital for over a month. However, the care she received and the kindness my family was shown throughout the past heart-wrenching weeks was phenomenal. While I stand firmly in my decision to give a five star review, I'd like to point out that hospital security is an area that could use significant improvement. To visit patients, all that is needed is to state the patient's name/room number, and a visitor sticker is given. Anyone can walk right up to the room, no questions asked. Sometimes, people just walk right past the desk and no one questions it. Everyone who enters a space with vulnerable patients should need to sign in and provide proof of identification, at the very least. The hospital also could use visible security guards (especially during late night hours). I felt uncomfortable walking alone from the hospital to my car in the parking lot during the night, after staying with family member in palliative care. It was a ghost town; there was no one to be found at the front desk, in the lobby, outside of the building entrance, or in/around the parking lot/garage. With that said, feel confident in taking your loved ones to this hospital to ensure that they are receiving thorough, top quality medical care.

    I just want to thank the entire team at Gagnon Cardiology institute at Morristown Medical Center…read morefor the outstanding care my husband received today. He had a procedure done, and from start to finish, everything was handled with the highest level of professionalism and compassion. Dr. Benjamin Fusman and the entire staff were exceptional. The nurses were not only skilled but also incredibly kind and caring, which made a stressful day much more comforting. We truly appreciate the dedication and support shown to us, and we're very grateful for such excellent care. Thank you all so much!

    David H Posner, MD

    David H Posner, MD

    4.5(17 reviews)
    18.4 miYorkville, Upper East Side

    I'm sorry I didn't post this review of my treatment with Dr. David Posner, MD much sooner, since…read moremuch was going on in my life in the last few years since I saw Dr. Posner, on March 2019. I had been in past treatment for what had been diagnosed as asthma since 2019 when I was a patient at the Lenox Hill Northwell Medicine Clinic at 178 East 85Th Street, 2nd floor. There I saw various internal medicine RESIDENTS who report to their attending physician supervisors, who put me on Albuterol, and Flovent. I decided to make an appointment with a pulmonologist at my wonderful hospital health care system, namely Lenox Hill Hospital of Northwell Health. Dr. David Posner MD was highly suggested to me and then I did my own research on his qualifications, reviews on multiple sites, Yelp, Healthgrades, Vitals, Google Reviews, etc. Hence, upon meeting Dr. Posner I was amazed at his kindness, bedside manner, and listening skills! I explained all, and he set me up for a lung challenge test among a few other tests, and low and behold, I NEVER HAD ASTHMA NOR COPD!!! Dr. Posner explained all in detail, took his time with me, and is one of the best medical doctors at Lenox Hill Hospital of Northwell Health and their pulmonary clinic on the 3rd floor of 178 East 85Th Street, New York, NY 10028. I was further treated with professionalism by the front desk staff, which is extremely important, and the clinic is beautiful. Dr. Posner will always continue to be my go to pulmonologist at Lenox Hill Hospital of Northwell Health in any future issues regarding any pulmonary issues or questions. I highly recommend Dr. Posner!!!!!

    Dr. Posner is an excellent doctor and more important a wonderful person. He was thorough and…read morehonest. Other doctors could learn from him.

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    David H Posner, MD

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    Pulmonary Consultants - pulmonologist - Updated May 2026

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