Southern Turf's Kelly Roberts should be a professor on sales, project management & customer…read moremanagement. I called his boss (a friend) asking for an insane favor: step into the tail end of a new home build within a tiny timeline around final inspections & closing date to replace an aggrieved sub who refuses the customer's bonkers demand to install blue turf around his new pool (instead of the standard green). Kelly showed up, heard, assessed, found a source for the blue turf, set the customer's expectations on realistic timelines, kept the price low & ensured the crew showed up to install exactly when promised. Ladies & gents, what more do you want out of any sub or vendor? There's a reason why this company is the biggest in the country. Danny

The lifetime warranty means nothing. They were going to charge to fix their shit job.read more

I would strongly urge you to use this company if you're looking for a quality turf job. Dan is…read moregreat and his crews gave great care to repairing turf in my backyard that had been damaged. He charged me half of what another company quoted and his communication was top notch. Texans Turf definitely knows what they're doing and the quality and care given to my small job says a lot about them. Putting turf in the backyard is a great idea but you want someone doing it right with quality turf and that's what Texans Turf will do!

We just had our yard turfed by Texans Turf and we're very satisfied with our experience with them…read morefrom start to finish. Lukas was very easy to work with. His quote to turf our yard was very straightforward and we didn't have any unexpected surprises with pricing/final invoice. We were also very pleased with the turf options available. They had a big team that came and knocked out the project in a day. Highly recommend them!

Very reasonable prices and turf looks perfect. Octavian and Arnold were so easy to communicate…read morewith. Prior to installation I made a couple adjustments to the area I wanted to turf and Octavian was super accommodating. If I had to do it again they would definitely be my go-to.

We were SO impressed with the speed and pricing of Number One Turf. Arnold came out to do the…read moreestimate, but we mostly worked with Octavian. Octavian is quick to respond to texts and calls and was an incredible resource. Arnold gave us some misinformation that Octavian was quick to fix. We selected one product with Arnold, but Octavian let us know that another type would be available sooner but was a little pricier. We went with that option and had turf installed within EIGHT days of the estimate. Guys who came out were really helpful and efficient. Octavian was helpful with the pavers as well and made sure they were well spaced. We *love* the new backyard!!

We love our new putting green!! from beginning to the end Giovanni and his crew were on time ,…read moreprofessional and fast! we were putting by day 3 and it looks great! we've been using it daily and we're so glad we made the decision to get one and for going with Full Armor Landscaping and design !

Called them last week for a full landscaping job front and back yard. I had really been slacking on…read moreyard work due to vacations and working in retail sales throughout the summer. Was absolutely horrible. Came to my house even though it was pouring rain showed up on time very professional. Told them what I wanted and they delivered on time and as promised yard looks wonderful I couldn't be happier. I know I am the first person to review this company I can promise I will not be the last. They will have many more 5 star reviews to come!!

I had done a project for tree trimming and my phone was going crazy with calls. I told this company…read more"come by next week". They showed up and due to personal circumstances, I didn't even remember telling them that. Trevor was great. He looked at what I wanted and had me a fair quote by that evening. He told me they would get me on the schedule for New Years Eve. The 3 guys got here early, made fast work of getting everything done, cleaned up after themselves and hauled everything away. I have to say they got it done a lot quicker than Trevor thought they would. The one advantage to it being a holiday. Would definitely recommend and use again. Quick service, fair price, great crew

Big Tex Turf / H&H Property Group - Full Review…read more Overall Product: A+ Home Office Customer Service (Pre-Warranty): A+ (with some notes below) On-Site Installation Team: A+ Sales Rep Communication & Follow-Up: D- What You Should Know Before You Book: If you have a sprinkler system, turn it off several days before install. This wasn't mentioned and caused delays. Be home during the install if possible--it's helpful to see how things are done and learn yard care tips. Ask for a brush-up service around 9-12 months after install. (Ours is still new, but we'll update once that happens.) Regret: We didn't upgrade to Cool Turf. It heats up just like the weather--something to consider if you live in a hot climate. Our Experience: We chose Big Tex Turf because they matched key items from another quote, had great reviews, and guaranteed completion before a big home event. We paid in full, so can't speak to financing. Our sales rep (Zach) started strong, but was hard to reach after booking. When weather delayed our install and left a large sand pile in the street (a safety and HOA issue), we couldn't get a hold of him--even the install team had trouble. I had to step in and offer a temporary tarp/cone solution myself. Tip: Texting a team member is more effective than calling. Calls go to the main office. Despite the sales rep gap, the installation team was excellent. They were efficient, professional, and finished the job in one day. Cleanup was great, and they came back as early as 7 AM to resolve post-install questions. 2-Year Follow-Up (as of 5/14/2025): Almost two years later, customer service remains solid. We've had a few normal turf issues and they've addressed every one quickly. The lawn still looks great--we're overall very happy. Final Thought: We recommend Big Tex Turf--just be proactive about communication and ask all your questions upfront. If you do that, you'll likely be very pleased with the results.

Agreed with others here. They did a good initial install but will not honor warranty or even…read moreanswer the phone. Ghosted after initial install and my turf has sunken and needs to be repaired. Coming out of pocket again. Would not recommend.

Their product is very good, their service is not, so much that I was finally compelled to write a…read morewarning to other potential buyers. As I've seen in other reviews, once they are paid and product is installed, they ghost you. It's near impossible to get any response regarding repairs. I've had numerous sunken spots, not near irrigation, that I can't get anyone to fix. I have young children that have tripped in the sunken spots, so now I have them blocked off until I can fix the spots myself. Service and communication rank high on how I choose a company to work with, and I was fooled by this one. Used car salesman approach - promise everything, deliver little. For these reasons, I do not and will NEVER recommend using Wakasa for your turf install.

Turf Craft Innovation absolutely exceeded my expectations! They did an incredible job installing…read moreturf in my backyard--from the first moment to the last, everything was handled with complete professionalism and care. The quality of their work is truly top-notch. The team that came out was hardworking, respectful, and extremely detail-oriented. I was walking around checking things and asking for small changes, and they were more than accommodating. They never made me feel like a bother--they happily made adjustments on the spot and did it all with genuine smiles. It was clear they truly love what they do. I also felt very comfortable having them at my home, which is something that matters a lot to me. Their positive energy and strong work ethic made the whole experience enjoyable. I am obsessed with how beautiful my backyard looks now. The transformation is unbelievable, and the quality speaks for itself. I would 100% recommend Turf Craft Innovation to anyone--backyard, front yard, wherever you want turf. They're amazing at what they do, and I couldn't be happier with the final result. Thank you for such outstanding work!

I had turf installed in my townhome and I am so pleased with the end result. My patio looks amazing…read moreand I have never received so many compliments on it! The team was extremely professional, punctual, and efficient. The quality of their work exceeded my expectations and I couldn't recommend Turfcraft innovations enough. Jonathan walked me through the whole process and made sure I was satisfied with the service.

If you want a company that will honor its warranty claims and come back after you pay to fix…read moreissues, you will want to look elsewhere. James (the owner) is NOT trustworthy and will make NUMEROUS promises which he has NO intention of keeping. After neary 5 months of being strung along and after MANY no shows and excuses - I am coming here to warn others. See below for the story if you want more info. The original job was done in Aug 2023 and was done on time and looked great. The price was less expensive than the other bids and the warranty which came with the install sealed the deal. Good customer service from James- at the time. The install took a few days with minor hiccups but overall things went well. Every so often we would find a weed pop up through the rock and turf. We were able to manage and pull about a dozen "sprouts" every week or so. Not a big deal. After a while, it started to become unmanageable and we opted to spray the weeds with weed killer. But, about a year or so later, it was apparent the weed barrier is not holding up. There were weeds everywhere. It looked like we had grass where the rock was installed. It was crazy. I reached out to James in April 2025 via email about the failed weed barrier and there was no response. I remembered that I had his telephone number so I contacted him to please have someone come out. After 2 no shows he finally had someone come out and he let me know the weed barrier did -INDEED- fail and he would have someone come out to remove and lay a thicker, commercial weed barrier which should fix the problem. That was in May. After another no show, he finally sent out one lone soul to tackle a job for at least 2 people. The poor guy had to pull weeds, shovel rock and lay a new weed barrier. He did not get 10 feet in 4 hours or so in the blistering Texas heat. He said he would be back the next week to continue. Leaving his equipment and the rock pulled back with the new weed barrier exposed. No one showed the next week. Weeks went by and new seedlings were growing through the NEWLY laid weed barrier. Let me add that I was speaking to James on the telephone quite often (during this time) who was constantly trying to "educate me" on the invasiveness of weeds and how the can "get under the weed barrier segments (which have an overlay of at least 6 inches) and travel and plant themselves in the dirt and spread to the surrounding area - under the weed fabric. OK! Then he tried to blame the crazy overgrowth on the neighbors -who carelessly "spread their grass seed all the way to my side of the fence" further adding to the problem. I should not forget that the grassy field behind my home likely spread it's grass spore to my area. OK! None of which would make a difference if -the weed barrier held up. So after numerous more no shows, I finally get 2 more guys to come out and do another 6 or so hours of work. They worked in a different area and laid 2 layers of weed barrier! They were able to get about 15% of the work done. After many conversations, and James reaching out to his past employee for guidance, he opted to come out guns a blazin' with some strong chemical to kill the weeds around the first week of June. He was worried about the strength of weed killer and what it could do with to puppy. He noted to keep her off the area for up to 72 hours. We agreed and he came out to spray the area. That was the last time we had someone come out and that was over 2 months ago. My wife thought I was crazy to give him so many chances - he did truly seem to want to help. We returned from a trip abroad after the 4th of July and he basically ghosted us. No follow ups, no more scheduled appointments with no shows, nothing. I texted him to see if we can get on the schedule and nothing. I sent him a final text on 8/15/25 and he said he would get me on the schedule for next week. I said he would have someone out on Wednesday 8/20/25. I knew he was full of it bc when he puts me on the schedule I would get a text message. I got a text message twice in the past and these were the 2 occasions when someone actually showed up.. He is a snake oil salesman at best. Steer clear and go with another company who will actually provide you a warranty. This is not one.

Top quality job completed. A whole lot more than I expected. Artificial Grass also did it at a very…read morereasonable price. Would 100% recommend them. Great experience from first contact to completion. They left place spotless. I chose artificial grass but it really does look real. I'm so happy with everything.