Dr. Evans and his staff are the epitome of what a Dr's office should be. I seriously was having…read moreimages of Norman Rockwell "Dr's visit" swirling in my head. The staff was beyond friendly ...very family like. Dr. Evans was very thorough and sweet..I can't wait to bring my daughters' to him;)

Great staff in all areas of operation. Everyone top notch friendly and most important competent at…read moretheir jobs. I cannot imagine going anywhere else for my basic eye care.

Dr Skaf & his entire TEAM are first class professionals! Very kind, caring and INTELLIGENT!read more

A month ago, my mother had cataract surgery with Dr. Medi Eslani at American Eye Associates, and…read moreI'm still smiling thinking about how far she's come. What struck us from the very beginning was how attentive and patient Dr. Eslani was. He never rushed a single conversation, walking my mother through every step of the procedure and every stage of the recovery with such clarity and care. For someone who was understandably nervous, that meant everything. She always left his office feeling informed and reassured. Today, a month later, she has fully recovered and her vision is fully restored. If you have a loved one considering cataract surgery, look no further. You're in the most caring hands. We are forever grateful, Dr. Eslani. Thank you from the bottom of our hearts

I've been been a patient at Eye Physicians for the past 30 years, and I absolutely love this…read moremedical practice! I truly can't say enough good things about the doctors, the front desk staff who are always so kind and attentive, and the optical department, which always has the latest and greatest selection of glasses. My regular optometrist is Dr. K, but after my most recent visit, I felt compelled to finally write a review. I had been experiencing some vision troubles, and the front desk was able to get me in right away to see her. She was able to take a detailed look at my eye using their new imaging technology (they really do stay up-to-date with the latest technology), update my prescription, and recommend the right glasses and contacts based on my needs. I then worked with the optical department to measure and fit me for new glasses. They spent so much time helping me and genuinely cared about finding something that fit not only my prescription, but also the style and look I was going for. I was able to get my new frames so quickly, and I absolutely love how they look and feel with my new prescription! After 30 years, I can confidently say this is a practice I highly recommend. The entire team is professional, caring, knowledgeable, and truly goes above and beyond for their patients.

If you get a referral here from a PCP, ER, Urgent Care, or anywhere else, ask for another place…read more Let's start with the staff. I just got a call right now to inform me that I missed an appointment. In response, I apologize sincerely and tried to explain that I thought I received a request to confirm or not confirm, I chose not to confirm. The staff person then interrupted and started to yell at me that the call was just as a courtesy and that I actively needed to go out of my way to call and cancel the appointment. I then said, that's fine, but she did not need to yell as I was in the middle of apologizing. She then lowered her voice (but did not apologize for her behavior). I explained calmly (to keep her calm) that if they needed to charge me for what they believed to be a missed appointment then it is what it is. I explained that I didn't really get any help in the two visits I went so I did not want to go back and hung up. That leads me to the medical staff who don't really do anything. I was referred to this place to get a stye removed from my eye. I show up and I'm told that the doctor is on vacation and he won't be back for another two weeks. I get some antibiotics but I realize while I'm there that they should have never told me to come in as they did not have an ophthalmologist on staff that day. The only medical professionals on staff were optometrists and nurses. Interestingly, the doctor was not forthcoming about the fact that he was an optometrist. When I arrived two weeks later, Dr. Jacobs said he did not think treatment was necessary and told me I needed to use a hot compress and sold a beaded eye mask that you can microwave. I have no problem paying for something that may help but the thought was, if this was what I needed, why didn't I get this two weeks ago instead of getting every treatment necessary so I could wear contacts again. I had also been using a warm compress regularly for several weeks. However, Dr. Jacobs insisted the eye mask was better and he was right but why did they wait to get me the mask? The last several weeks, I had been miserable because I am farsighted in one eye and nearsighted in the other so glasses cause vertigo-like symptoms, dizziness, and headaches. Anyway, when he said his opinion was to not operate, I voiced my belief that I'd rather just have the stye removed. He then said "I'll pretend I didn't hear that." Incredibly rude but I was on a mission to remove this stye that had been bothering me for over 5 weeks. After some discussion, he finally conceded that it was my call and said he wasn't sure but there may be nothing in my eye, the stye could just be skin left over from where there was fluid inside. I asked him to touch the eyelid so he could confirm that this is the right call (since he claimed he had 40 years of experience). He didn't. I could tell he didn't want to operate and I realized despite how upset I was that I wasn't going to force someone who disagreed with me to put a knife against my eye (even though he conceded it would be a very small cut that only took a few days to heal). It just wasn't worth the risk. Overall a negative experience dealing with these folks, which is sad because until now my absolute best experiences with physicians were with ophthalmologists. If you're a potential patient that's made it this far, go somewhere else, they're not worth it. If you work there, you deserve any loss of business caused by this review. If you're the receptionist that started yelling at me, please don't change a thing, less people will come and eventually you'll be out of a job. :)

I had a great experience with Dr. Sullivan during my recent eye exam. Dr. Sullivan was very…read morethorough, professional, and took the time to explain everything clearly. The entire staff was courteous, and the appointment ran in a timely manner. I truly appreciated the excellent care and would highly recommend Dr. Sullivan to anyone looking for a knowledgeable and compassionate ophthalmologist

My optometrist recommended that I see a specialist for my eyes, and was referred here. The office…read moreis clean and well kept. Parking is easy. Staff is nice and helpful. The wait for the doctor was a bit long (about 30 minutes) but the doctors seem to know their stuff, and have a high level of care with great patient empathy. There were many patients in and out, and I had a good experience. I would recommend this place.

I did not have a good experience here. I felt a lack of empathy and time was spent on my case. The…read moredoctor was quick to give a textbook diagnosis that didn't seem take every thing in to account, also very quick to recommend medication.

Went in for cataract surgery but ended up having to find a specialist to replace my cornea! He…read moretotally ruined my eye! Careless not compassionate, he is very very busy seeing too many patients and scheduling too many in one day. The worst experience I've ever had. It took me four years to have the courage to post this.

I was a little apprehensive about having cataract surgery at first because I thought my eyesight…read morewas OK. Well, after having Dr. Handler correct my vision, I can say my world has changed and everything looks so much better. Colors don't even seem real. Everything came out perfect and I highly recommend Dr. Handler and her team. Thank you so much !

Greatful to have found this Amazing Dr Dr Handler is one…read moresmart lady. Love her demeanor and staff ! always on time love that ! She was able to help me tremendously and improve my eyesight 50% I highly recommend her . Thank you doctor you're one in a billion!!!. Liszette Fietsch Peach

I had an appointment with this company last month. I arrived at the office early so I could fill…read moreout the paper work. The receptionist handed me a iPad (or something like). The first page said I have to electronically sign that I read the privacy policy. But there was no privacy policy attached. I asked the receptionist for a copy of the privacy policy so I can read it. She didn't have one nor could she find one. She said have a seat and she will look for it. About ten minutes or so later a young lady came out to have me follow her back to start the tests. I asked the receptionist again for a copy of the HIPPA required privacy policy so I can begin the process. Her reply was the same "can't find it"! The young lady that came out to get me to start said if I don't come back now it could be hours before I'm seen. That's even if I was able to get my hands on the privacy policy of which it wasn't looking good that I would. I had to make another appointment for the following month with the hopes by then they would have bothered to look for the privacy policy. By HIPPA regulations any and all medical facilities that fall under HIPPA regulations HAVE to either have the policy printed and in full view so patients can read their legal rights and protections or have them available upon request. This medical office had neither when I was there.

While in the waiting room to see my ophthalmologist, I noticed that they have no yelp reviews just…read moreyet...But it is all because of these doctors that I can see clearly for over a decade and the least I could do is help spread the word. Dr. Ronald Goldman and Dr. Roger Goldman have taken great care not only of my eyes, but my those of my Mom and Grandma's as well. While very professional and courteous, these twin brothers sincerely care about their patients. No matter how busy they might get, they still make the time to ask how you are doing and if you have any concerns or questions. Something else important to mention is that they are licensed Ophthalmologists which means they are medical and surgical specialists. These Doctors are not out to make money by selling eye glasses and are simply in business to care for the health of your eyes. Extra bonus: The Chula Vista location is now open on Saturdays without an appointment!

Client since childhood here! Highly recommend Total Vision Bonita for your optical needs…read more Dr. Trajano is amazing, I feel very comfortable with her assessments and recommendations. All of the staff are wonderful and helpful, they definitely explain everything and walk you through the tests and glasses options (if applicable). No need to ever feel shy or hesitant to ask questions, the optometrists and front staff are very friendly!

The lady AFTER the Optometrist was upselling the entire time. I've been here before and my…read moreinsurance was recognized and the cost was covered. She essentially charged for the full amount for the exam sans a 18 dollars discount (and I have great insurance) The lady on the phone said that my insurance was confirmed, and then the lady that was trying to sell me said, "let me check your insurance." AND NEVER ONCE did she say I was not covered. I called my insurance after and they said. "They lied to you ... they are not in network. I'm sorry they mislead you." Either way folks,... Nothing screams "Bad Faith Business" than that... there has been a change in this place. It's not the same,... I've recommended this place in the past... the Optometrists are great but the sales team on the floor are crooked. There are other places out there...

I went in for a second opinion just to have the doctor look in my eyes and see if I'm okay to get a…read moreSLK procedure by another doctor he said yes it's okay but when I left after whatever they did to me I had stinging in my eyes felt like there was something in my eye it hurt it stung I had to go back to them for eye drops and they wanted to cancel my appointment and part of me some things that they did it on purpose so they can make more money billing my insurance twice

customer service needs to be improved. You have an associate who works for your company who is very…read morevague, dismissive and short temperate and rude. Her name is Jo

I live in San Diego and I got a tiny piece of metal stuck in my right eye while working. I called…read moreDr. Luis J. Vidaurri Leal's office on a Saturday morning, the receptionist answered my phone call right away and made room for me to visit that morning! I drove across the border to the doctors office (Less than a mile from border and easy parking in large parking lot next to office) the Doctors office has incredible equipment and tools. As an American in need of medical attention I am so grateful for Dr. Luis J. Vidaurri to be there for me in my time of need with honest affordable help. My experience there was highly professional and I was treated quickly and the metal was removed from my eye with no pain. I will continue to recommend Dr. Luis Vidaurri to my friends and family for Any Eye Needs. Thank you, Gracias Que Bien

I was referred to Dr. Vidaurri for an emergency retina surgery to repair some holes in my retina…read more While isn't pleasant, Dr. Vidaurri and his team made it the best experience possible. He was very friendly, informative, and had great bedside manner. I highly recommend visiting him.