By far the best smoke shop and best customer service I've experienced ..super professional and easy…read moreto communicate ...love their products too...Staff is awesome

Very knowledgeable and friendly staff! I love all the glass pieces so many cool things I have never…read moreseen before. They have a lot of new products and very good prices. This for sure will be my new smoke shop spot!

This is the best vape shop!!!! I have been coming here for over a year now. The staff is very…read morefriendly and knowledgeable. If you have any questions just ask. I have found that when I am out of town I might have to try another store every once in a while, and I always regret it. Now I make sure I am stocked before I leave town. This is not just another vape store though, you can even get a tattoo here (I am looking forward to this). What an awesome place!!

The owners are amazing friendly and extremely helpful. They have a great shop. Pay them a visit!!…read more Great selections of smokes and valued well.

Stopped by Cigar Grail and had a really good experience. The staff was friendly and they helped…read morepoint me toward a cigar I actually ended up enjoying. The place had a comfortable, laid-back feel, and the humidor looked well cared for. I'd definitely come back next time I'm in the area.

Located right on the corner of Federal Highway and Oakland Park Boulevard is the newly opened…read moreCigar Grail. Being new, it's spotless clean with plenty of plaza parking to the rear. Though I no longer smoke, my friend is a cigar aficionado. He seems to know everything about cigars but to his astonishment found several he had never heard of plus the rare one he was looking for. The clerk was most friendly and knowledgeable, pointing out many details of his products. So, if you too are a cigar aficionado like my friend, this may be a great place for you too.

I don't understand the good reviews. This place sucked. Yea they have a lot of vapes in there but…read morethe guy working when I went didn't know anything about the products. He was clueless and no help at all. Sold me something he assured me was flavorless but was icy AF and I specifically told him I didn't want any flavor, no sweetness, no menthol and no icy vapes, but he sold me icy anyway. Was disappointed to spend $48 on 2 vapes that are not what I wanted, but were recommended by the obviously very unknowledgeable guy working there. Prices aren't cheap like others said. They're overpriced like anywhere else. You can find cheaper online. I would not recommend this store. I will never go back.

Every Thing super low price,,Great cu service, I would definitely recommend you , Great selection,…read moreGreat customer service

Before coming to 1st Wave, I had been a regular at another shop (Vapor Haven, now Maniac Vapor in…read moreDeerfield Beach) however I wanted to try something new. And something new I did find! I came to yelp and was looking through different shops with reviews and then the websites to see the different juice lines they carried. I was intrigued by the fact that they carried most, if not complete lines of high quality premium juice that I have only heard and read reviews about. Having decided to try 1st Wave, my boyfriend and I drove down to Pompano after I had spoken with the Manager Mike on the phone and he was super awesome. He answered all my questions and I was looking for specific juices and he took the time to look to see that he did have the particular flavors I was looking for, instead of just telling me to come down to the shop and see if they had what I was looking for. Walking in, I was impressed by the layout and it was a very comfortable, open setting. There was an L-shaped couch with a TV and a PS4 to offer patrons a relaxing location to vape and be social. I was also impressed that it wasn't super foggy either. I understand that vape shops can be very foggy, but it can be kind of a turnoff. I only like one foggy locale and that is my personal space in my own home. We were greeted by a young guy (I am totally blanking on his name at the present moment) but he was super polite and very friendly. He introduced himself extending his hand to both myself and my boyfriend. After the introductions, he began pulling juices off the shelf and a dripper for us to use. He showed no annoyance with the amount of juices we asked to try. We tried pretty much every juice it seemed before coming to our decision. We were the only ones in the shop at first, but after about 10 minutes people began coming in. For someone who was working there on a Thursday afternoon all by himself, he handled himself with grace and greeted every person there and showed 110% attention to each customer. If he was getting flustered at all, it didn't show and that was really awesome. I understand being the only employee with a sudden wave of customers and having to take care of every one and show them the same kind of attention, so kudos to him. After spending a total of about thirty minutes there, we ended up purchasing Suicide Bunny "The O.B.", Cuttwood "Unicorn Milk", Moo E-Liquids "Strawberry Milk" and Mango Boba. They had all the nicotine levels we were looking for except for the Cuttwood but I was impressed to find that they can nic the bottles if they do not have the exact level we are looking for. While checking out, I was able to also download the App, which sends messages daily with different juice sales going on and the sales are awesome! Example from today (4 May 2016) Charlie's Chalkiest $12.99/30mL bottles, which is a really nice deal. They also have different loyalty levels and even offer a weekly raffle which is really awesome too. One other thing that I am loving about this shop is that there are different locations (3 in total) so if one shop doesn't have it, you can hold it at another store. I really have found amazing customer service at both Pompano and Ft. Lauderdale (haven't been to Deerfield yet) and the hours for the Pompano location is super helpful as well because they open at 9am and stay open to 9 (10 on Fridays and Saturdays) so you can always get whatever supplies you need, whether it's an emergency or just perusing for new juice. This is definitely my new "home" shop and I honestly couldn't be happier!!! Keep up the great work you guys!!

Very clean, employees are knowledgeable and very helpful and kind. Great hours and great prices.read more

Mr smokes smoke shop has great customer service. They did every they could to help me with my…read morepurchase. They even called me back and text me with photos of some of their products. I'll be definitely shopping with them again

Excellent customer service and knowledgeable for product they offer 100% has lounge area as well…read moreand multiple promotions on drinks.

Always a good customer service experience. Never had faulty equipment from this establishment…read more Overall, a happy customer :).