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    Puckett Plumbing

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - Puckett Plumbing

    Drain installation

    Drain repair

    Faucet installation

    5 More Services

    Faucet repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Water pipe repair

    Puckett Plumbing Photos

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    The Clog Dawg Plumbing & Hydrojetting - Technicians loading excavator into work trailer

    The Clog Dawg Plumbing & Hydrojetting

    (70 reviews)

    Called to install a water shut off valve for my mother's new dishwasher. The came out within 2…read morehours to give an estimate. Kenny was very respectful, knowledgeable and explained the details of what and why we needed it and was not pushy about using their company. When asked if he could do the work while he was there, he went to the store to get a few parts and had the needed work done in no time. He even went out of his way to explain about possible other requirements that the installers may also ask about. Was extremely helpful with advise! We did not get other estimates to compare prices but the service was excellent and would definitely use him again!

    The customer service provided by the Clog Dawg was outstanding. They quickly returned my phone call…read moreand was able to get someone out same-day (I called on a Friday afternoon). Kenny arrived as promised in the window quoted and was able to both diagnose and fix the sewage ejection pump problem the same day. I need to reiterate that this was at the very end of the day on a Friday whereas most plumbers couldn't make it out until Monday or Tuesday the following week - talk about above and beyond! He offered two different potential fixes as well as a stop gap fix in the event we wanted to delay a fix for little longer. I'm always so appreciative of someone who doesn't immediately go for the most expensive fix. Kenny really listened to our needs as we deliberated which one we were interested in moving forwards with and was never pushy. We ended up going with the full pump replacement because he had built up trust and really knew what he was talking about, so we were confident he'd do it right to produce the longest term benefit. The price was fair and the work was top notch. He fixed our problem efficiently and effectively, and described everything with the perfect level of detail. He even recommended some good preventative/damage mitigating recommendations that we could invest in ($12 water alarm from Amazon) in case an issue were to arise again in the basement. This company is amazingly customer centric, they absolutely wowed me with their service and care. Kenny and Clog Dawg will be our first call going forward for all our plumbing needs. You have a customer for life!

    K&D Plumbing - Completed

    K&D Plumbing

    (9 reviews)

    These are the kind of people that give contractors overall a bad name! They'll tell you they're…read morecoming out, but they don't come...again & again & again. Once they're done with their job, you can't get them to come back when needed. I don't know how they get any repeat business - I assume they don't. They are obviously not worried about the quality of their work..or their word, which I think is just as important! For anyone reading this - thinking that maybe I'm just a one off - think again! I have never even thought about leaving a bad review before, but I just had to let the world know about these jokers. I will say this - if you have something simple to do and know without a doubt that you'll never need them back, maybe consider them!?! Otherwise, move on to the next plbr...don't even think about it for a second brother!! BW

    They do acceptable (although surprisingly sloppy) plumbing work. Be sure and get every single…read moredetail in writing, and don't pay until you inspect every single part of their work. My mistake for being in a hurry and not inspecting their work closely. If you find issues later, they will not be receptive to correcting them and will get defensive. They only put vague, non-specific details in their quotes. That would be OK if they were trustworthy. They do not care about losing your business, as they do a lot of major work for the schools and other large businesses. They apparently don't care about repeat business. Our family has used them for years, but will no longer. Very disappointed in their attitude. But ultimately my fault for not inspecting the work closely and paying them. If you had good service with them, you lucked up.

    Clay Service

    Clay Service

    (2 reviews)

    Let me start up front by saying that we never actually received the service we requested from this…read morecompany. You'll notice I also gave 5 stars. We had just bought a home in Rome, and this is our first home that had a septic tank installed rather than public sewer. We decided that it would be best to have someone come out and take a look at it, teach us if there was any maintenance needed, etc. They arrived prior to their scheduled time after calling us to make sure it was ok to do so. We shared with them our story about just moving in and that the receipt the prior homeowners gave us stating it was pumped/serviced a couple of years ago. The lead technician stated he couldn't in good conscience take our money for un-needed services, and taught us what we should look for and do to maintain a good working system. All without charging a dime. He did open the access port and took a quick look to verify that things seemed to be in good shape. They just got themselves a customer from this interaction - very pleased.

    We had a back up in our basement. When we called they told what time they would be there, asked who…read morethey should call and for an email to send a receipt. He then repeated all the information to verify that it was correct. My husband was called when he said he would be ready to go. They showed up on time. The price was accurate and the septic tank was drained. He even told my husband where to get the cover for the place in the basement a toilet would go. I would very much recommend them and I would definitely use them again. Clay Services has our thanks for coming out and I thank them for getting me back in the house without the sewage...so I could have my birthday at home with my family.

    Puckett Plumbing - plumbing - Updated May 2026

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