We shop at this location as an alternative to the Bellview Publix. The shelves are always neatly stocked and the frozen food section is the best. The cashiers are always friendly and helpful. The only negative is the traffic on Pine Forest Road is getting worse. The parking lot is very busy during lunch hours. Getting on Nine Mile Road can be adventurous at times. read more

Publix Supermarket - Publix limited edition ice cream. - Grocery Near Me - Pensacola, Florida

Extremely friendly staff always willing to help you find what you're looking for and even walk you to the correct aisle Some of the best freshest meats and seafood available and their bakery is top-notch Be sure to go on sale. They always have a lot of buy one get one free items. read more

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Went to the deli counter and asked for Braunschweiger/Liverwurst sausage and all the clerks looked at me like I was some kink of dumb 87-year-old idiot. They did not know what I was talking about even though I used to buy the same right there previously. What a bunch of duds working there now. Found xome in the pre package section thanks to a member of the meat market team, He was a real gentle man and helped this "old man". Need I say more? read more

This publix is way better than the one at the corner at Bayou Blvd by the Hospital. This one is way way bigger, has a better wine selection, however the one on bayou blvd has a better meat selection. So we frequent both. Highly Recommend. read more

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Publix has some of the best sandwiches and that's no secret! It was Sunday and very busy, but Andrew was so nice, fast, and friendly to us while a line was starting to form. He needs to be recognized because sadly some other workers were not as happy to be there but his energy was very appreciated and outshined the others. read more

I am a huge fan of Publix. This my go to supermarket either one I am at home but when I am on the road for business. What is there not to like about Publix? They are known for extremely strong customer service, great BOGO (buy one, get one free) deals and we can't forget their great subs. read more

Publix Supermarket - a parking lot with a car parked in front of it - Grocery Near Me - Pensacola, Florida

This review is specifically for this locations bakery. I put in a order for 12 Nightmare Before Christmas cupcakes, 6 in chocolate and 6 in vanilla all in buttercream. For around $15.00, I asked that they had them ready by 12:00pm on 11/24/2024. Due to a schedule change, I called on the morning of 11/24/2024 and asked if I could come pick up the cupcakes at 2pm instead, offering to pay over the phone if need be. The extremely nice baker that answered my call said there was no need to pay over the phone, that the time change was fine and she even checked on my order without me even having to ask, such lovely service. 1000% helped ease a slightly stressful situation. The cupcakes were fluffy, decadent but light at the same time. Everyone loved them. Would highly recommend this bakery for it's staff and delicious desserts. read more

After getting off of work from 5:00 this morning I came in because I have realized that I wasn't just having normal sinus problems I was having a lot of post nasal drip so my doctor recommended I get Allegra d to help with the post nasal drip I run into Publix on my way home and I look and look couldn't find it so I went to the pharmacist and ask them that they have some which the little Asian lady that was back there I don't know if she was a pharmacist or an aid, but her and some guy and I asked for the Allegra d she said that the federal government was preventing people from buying that but she could sell me their brands and I said no I don't want a generic of this .I wanted the brsnd name. Because I don't like cheap fillers that are in a lot of generics and if I'm paying $25 $30 for over the counter decongestant and allergy relief why does she care I'm paying for it and by law I am entitled to purchase despite her lies that I couldn't. I said I'm not a criminal I just wanted one box you know I'll be happy to show my ID you can run my name and the system it's no big deal, but she said NO she said oh no we can't it's against the law but I could sell you the generic and my logic is if I can buy the generic why can't I buy the name brand even though they say they're saying the fillers are not the same. A lot of generic has cheaper fillers and things that I just don't want to have to play guesswork whether it's going to help me or not but my doctor recommended that Allegra d and that's what I wanted she told me there was no way that she could sell it to me it was against the law and I said well that's fine I'm just going to go over to Walgreens she go , but Walgreens and nobody else will sell it to you either so you might as well just buy our brand our generic brand Publix brand and I said well we'll see about that and I left I was pretty upset cuz being up since 5:00 in the morning working to their standing on my feet all day I was just exhausted I didn't feel good I just wanted the product go home take a shower and get in bed so I go over to Walgreens I glance through the shelves as I'm walking back to the pharmacy and I see it sitting right up there at the top of the pharmacy behind the shelf and I said I would like a box of Allegra d and she goes okay well do you have criminal background I was like nope she goes okay well give me your ID let me put it in and how many boxes do you want and I said I just want one box she asked me did I want the 12-hour or the 24-hour give me the 24-hour and give me the one with the most in the box because this is a big pain to do so she gave it to me I gave her my military ID she put it in there gave her my address she put it in there I paid for it and left . This experience has made me realize that if Publix might have a clean store and 90% of the time friendly workers but they're so deceiving and dishonest and for somebody who charges twice as much then all the other grocery stores you could at least tell the truth and not be a liar when you work there I did lightly mention it to the manager when I walk past him and stopping but he had no care in the world he wasn't the normal person that I normally see there but I'm also going to file a complaint with a better business bureau as well as escalating this to corporate they should know that their employees are lying and deceiving potentially causing me more pain and suffering when I already didn't feel good be aware Publix pharmacy they lie and if they lie about something so simple as Allegra d what else would they lie about. read more

Waited for help in the seafood section. Stood there for 20 minutes with no assistance. No less than 3 employees behind the counter looked up at us and ignored us. Ended up just leaving. read more

We shop at this location often and it's always very clean and the cashiers are very friendly. Today we decided to get some sushi and we were not disappointed. My husband enjoyed his Sampler with Salmon and Tuna and I had to go for the Cali roll since I'm pregnant but it definitely helped the craving! Pleasantly surprised with how fresh the sushi was and wishing we had more. read more

Publix Supermarket - California roll - Grocery Near Me - Pensacola, Florida

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I hate this illness that I live with every day. But I have no choice, I cannot wish it away. I have a genetic brain disorder and sometimes it decides what's going to happen for me. This morning I fell in Publix parking lot, and I hit my head. It was very embarrassing. Because sometimes it hits when I have run out of energy. Like today I had been driving with me and my dogs for over two hours. That's a lot for me. I should have known better I admit. The Publix's folks could not have been nicer. They bought me in. And looked after me. They called my wife so that they could know what my illness does. I could not have asked for more caring and understanding than I received this morning. Thank you so much! Once my wife explained she came and got me home, it wasn't far. Again thank you sorry to say but now that we live in this are it may happen again. read more

This is my favorite grocery store for all the major reasons. However, lately there are younger cashiers and baggers who fail to value safe handling of produce. With prices so high, I'm very selective about my fresh produce and I am not happy about getting home with bruised fruit because either it was pushed abruptly by the cashier to the bagger who couldn't intercept it before hitting the counters edge, OR the bagger dropped it into the bag allowing it to hit the hard surface below. Both of these incidents have occurred recently, and I've had to mention it to each employee. While I was shopping on July 3, I heard two other shoppers complaining about the prices who stated they were going to go to the dollar store. Just saying . . . if I'm going to pay premium price for produce, I don't expect it to be damaged. read more

Love their bakery! I picked up a strawberry cheesecake last week and it was delicious.

Best Grocery on the Planet and now Milton has a brand new store at Merganser Commons at Dogwood Estates! Milton residents are so happy to have this store! read more

This is one of my favorite Publix in town! Well I love all Publix grocery stores, but this one is definitely up there. I can usually depend on this location for the items to be in stock. The customer service is great and very friendly. I have ordered catering at the deli for my baby shower (Entertainer Platter - mini croissant sandwiches with 5 variety of fillings) and everyone loved it! For those who are frugal and coupon lovers, this Publix accepts more competitor's coupon compared to the other locations. Such as Target, Everman's, Apple Market, Winn-Dixie, Family Dollar, and Dollar General. This helps so much as I get most of my grocery from Publix and the Buy One Get One deals makes it even better. Sometimes they have the $10 of $50 gas card deal when you purchase $50 of grocery! read more

I went here to by a sun pass and the staff here was sooo sweet. They were very helpful since they knew my brother and I were both tourist. We found good deals on chicken and we took a whole meal back to the hotel lol ! I will visit Publix every time I go to Florida if they are all like this! I enjoyed my experience. read more

I love this store,and the sales are awesome. Buy one get one free. Cant beat it with a stick!~ I always have the employees at Publix rollin in the aisle when I am there cause they are so friendly. They actually like asking me if I need help. The spicy chicken wings from the Deli are to die for. We usually call in advance and ask them to cook up a batch, and we grab some of the Bakerys Italian bread.Then its feast time. I love Publix!~ read more

Was calling to see what time the bakery closed and had a question about cupcakes, but before I could even ask my question on when and if they have the ones I'm looking for the lady rudely said "we don't do orders unless they are 24 hours in advance so no we don't have them today" but I was going to ask about regular buttercream assorted cupcakes and if they had any on hand, because sometimes they will only have chocolate or vanilla but not always both. Just very rude and should let the customer speak, then she said goodbye and I still never asked my question. read more

This is the most rudest store I have ever had to deal with !! I saw how rude the bakery staff is and the manager of the bakery will not even come to talk to you when you ask to speak with him!!!! The older man who was treated with such disrespect and rudeness I apologize to you sir that was so uncalled for and needs to be addressed!! read more

Very poor customer service in the deli and management. Very negative attitude. Won't be shopping here again.

The grocery store is great but the pharmacy is not. Doctor calls in prescription and you have to wait 24 hours, not good but not bad. You go in there 24 hours later, and still not ready, also can't get flu shot because they don't have enough people. I'll go to another pharmacy from now on. read more

You know the food isn't as good in Florida as in Texas when the only place you know you must stop to eat is in a grocery store! Still, publix sandwiches are really good and will always hold a special place in my heart/stomach. The guy making this particular sandwich was from Alabama. He was very entertaining and made an excellent sandwich! Publix is a nice, albiet expensive, grocery store in general, but this location was particularly classy and the staff were very helpful. read more

My absolutely favorite place to shop. They understand customer service, cashiers make conversation with you, put your groceries in your vehicle for you, always helpful in every way. read more

I love this grocery store. The quality of the produce is awesome and they have the best cakes! I've lived in this area for six months and I haven't used another supermarket since. Excellent service and always clean! read more

All other grocer's should take notice. Publx is doing it right. Wish we had one in Illinois.

Great and friendly service. They are working to modernize the store which causes confusion as to where items are located. Hopefully, that is temp. Very good meat dept but a little pricey. This sure beats shopping with all the WalMartians. read more

My favorite grocery store !! They genuinely care for their customers and provide some of the best service in the industry. You can't go wrong on their BOGOs... add to that their digital coupons and you have some of the best pricing in the area! Love em! read more

We have shopped here since Publix opened. Excellent produce. Great meats. Consistently clean. Employees are friendly and helpful. If they are out of anything, they offer to order for us. We are very loyal Publix shoppers. Would not even consider going to another grocery store. read more

The pharmacist was very helpful in explaining the risks and benefits to myself and my unborn child of the prescription I was being given. My medicine was ready with in 20 minutes and there was no hassle even tho I had never filled any prescription with them before. I will be using Publix for all of my pharmacy needs now. read more

This review is about the pharmacy, not the supermarket. I was always a CVS pharmacy person, until I heard such great things about Publix Pharmacy from my mother in law. Because it was at such a convenient location from my home, I figured why not try it. I really wanted to like it, but for a year and a half I put up with subpar pharmacy standards. The people have never once given me a kind greeting at pickup or drop off. I have never gotten any sort of notification when my prescription is available; I always had to call, even when I was promised I would be notified. When I call, the pharmacy techs are always short with me. The icing on the cake was my last encounter with them. I just had knee surgery and come to find out on post up day 5, I have a blood clot in my leg. The treatment is blood thinners in order to prevent the blood clot moving to the lungs. I am told to start the prescription immediately. My mother goes to pick up the prescription only to be told that the prescription was unavailable and had to be ordered and won't be there until the next afternoon, when I should be on my THIRD dose of medication. They didn't even have the decency to call and let me know, or give me the option to have it filled at another publix so that I could start my medication as directed. This was the final straw for me and I hope that they don't endanger future patients lives due to their inconsiderate and borderline unethical behavior when handling prescriptions. read more

I seriously don't know what has happened to both Publix pharmacies on Nine Mile Road. They have become so horrible! Never have your prescriptions ready!!! Transferred from University to Pine Forest because of same reason and then the same thing at Pine Forest. We will now move all prescriptions across the street! Save yourself the hassle and move on down the road! read more

Mr Betts I am a great fan of Publix. I just moved back to Pensacola from Tallahassee after 10 years. I shopped your store weekly when it was Albertsons. In the past three months I have spent app. $2000.00 at your store. Today I was disappointed with the product I received, and it had nothing to do with the employee who tried very hard at the custom meat counter. I requested a 3-4 pond top sirloin roast. The young lady who went to make the cut I observed is in need of some extra training in meat cutting. I'm in my 70's and cut meat in a local butcher shop in Boston while in college. She brought me out a "roast" which weighed a little over 6 pounds,I asked her to make it smaller. She took it inside and I watched as she cut vertically 2 pounds off the side, effectively making a roast into a thick steak. None of this was her fault and she was very nice as I explained the way to make a roast smaller. I will continue to shop your store and my hat is off to you and your wonderful helpful employees. A few extra hours spent in this area will make a world of difference to your customers. Thank you for your kind attention, and PLEASE than this young lady for trying so hard. I am sorry I did not get her first name Bill Dunphy wtfd8639@yahoo.com read more

This place is like a high class grocery store. The people are VERY friendly and it's always spic and span clean. It seems to me Publix has the best management in a grocery store. read more