Manager was rude and uncaring. Employees at hot food counter don't want to help anyone, probably cause they hate working for the rude manager. Noone to help in produce area. read more

Good size Publix. I still like to hit Publix and check out their BOGO specials. those are the best deals.. Their private label items are not bad, good quality at decent prices. Went to get a few items for our pantry and it was quick and easy. The store was very clean and organized. read more

Publix - Grocery Near Me - Hollywood, Florida

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the water refill stopped working. I wasted two trips already. so don't waste your time

These people are crooked. They charged us for 3 cadet shish kabobs which we never even purchased. That's $15. This is not the first time something like this has happened. We will not return to Publix again. read more

WORST Publix Deli on Earth. Laziest and rudest customer service I have ever seen. Deli counter refused to cut new fresh Turkey for me and instead opted for me to get the "prepackaged" turkey that was cut hours ago instead. I insisted getting fresh turkey sliced "shaved" as the prepackaged one was thick cut, she refused my request and proceeded to ignore me. I am not sure what DEI program this person was hired from, but I would definitely request my money back. read more

I had a great experience at this location with Sylvia in catering! She was amazing and helpful! The process to pick up my order was fast and easy! The store looks great and the workers are amazing! I ordered 2 sandwich rings, 2 dozen cupcakes and a fruit platter. Everything was 10/10! read more

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I visited this Publix because it is a larger store and needed to find certain items that my regular Publix did not have so took a chance in this one. *They are well stocked but did not find what I went to get they did not have it. *Lacks the famous super customer service and friendliness or helpfulness you expect from the chain. I was almost run down by an employee with a shopping cart if I did not move out the way I would of been hit, in another aisle I was trying to reach for an item and an employee had the restocking cart in the way seeing me struggle didn't not offer to help or move the cart me having to move it out the way very hard to push but the only way to get my items as I was going to ask for help the employee turned his face away like he had nothing to do with the cart. Even the manager was not the friendliest so I see why the employees have that attitude. I would not go and shop there again I rather shop I'm my little Publix that everyone is nicer. read more

1735 Polk St Publix @the Circ, young circle *The lack of available products is truly a problem. How is it that you open 7am Sunday and at 10:30am the sushi station is missing 3/4 of anything? This happens often and it's a complete joke. Worst publix ever read more

This has been my go-to Publix since moving to Hollywood, Florida. It's always been really nice to shop here. I've found plenty of parking, and the employees here were friendly and helpful. The store is always clean, and they are well-stocked. The only reason I don't give this location five stars is due to the period of time between July 2022 until now November 2022 when there were not enough shopping carts for their customers. They had some construction going on, and I guess they lost or had some of their carts stolen?? Regardless, during this time it was extremely inconvenient to try to shop here. If you didn't grab a shopping cart while in the parking lot, then you'd be standing at the entrance waiting for an available one for at least ten to twelve minutes. However, as of late November or early December 2022, I noticed they finally got some new shopping carts in. It's about time! read more

I hate some of the older publix that are small and make me claustrophobic. I like shopping at this one, it's spacious, clean and has good lighting. The deli and bakery are always well stocked. The self checkout moves fast. read more

Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is also great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities that Publix opens a location in are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location and I give it five stars. read more

I went to Publix Sheraton street to get sliced turkey Milande helped me she was wonderful.There was Noone there to help her four people in line,she did a great job by herself .They need more help read more

Worst customer service & lotto desk ever, out of any store I've shopped at. I make the longer trip to another grocery store just to avoid this location. This is basically where customer service goes to die. It actually soured me on publix as a whole, because I thought that a good customer experience is a publix hallmark, but I guess not. read more

Wow, this is the nicest Publix I've ever been to. Now, I'm not a Florida native, but I've been here for the last 5 yrs or so. This is bigger, the walking space is bigger. It's fully stocked and you see staff everywhere making it look nice. read more

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This is my local Publix and they always have what I need. It defintely is one of the busier ones In the area but I still come back to it for all my produce and shopping needs. read more

Publix - the outside of a publix store - Grocery Near Me - Hollywood, Florida

Always a pleasure to shop there. The stuff is always attentive. Always clean and organized read more

Publix is my favorite grocery store when I'm in the south. Tonight we needed laundry detergent and dessert to take back to our Air BnB in Dania Beach and this location was on the way. The store is neatly laid out with everything in place, good prices and good customer service too. read more

Super large store with everything I want. I went in to get some almond milk and almond creamer. This store has a wonderful produce department I also bought pineapple, apples, bananas, and lettuce for my next meal. I also bought Hubby his black and white cookies. Check out was fast and friendly, with ample parking. read more

I don't get anyone giving that store anything but a 5. I would give it a 6. The food is mostly fresh and clean. I have been shopping there for at least 20 years. read more

This Publix seems to be one of the better ones around my area. Though it does feel smaller, every time I need some foreign item for the receipts I like to try, I always find what I need here. It's well lit which is something I'm picky about in my grocery stores. I mean what do you have to hid in a gloomy grocery store? Any way they always have full stock coupon books and a scale and red box. Parking is a drag, but what Publix isn't. Mascarpone cheese find it here. Cheese during thanksgiving time for the Macaroni and cheese, you will always find it here. Linvil the store manager has helped me on a few occasions and he is their prize possession. read more

Stopped by deli and was greeted with a smile by a young girl named Zoolinga ( I think that's is spelled right). She was very polite, friendly and made the best ham sub I have had in awhile! read more

I stopped in here a few weeks ago to pick up a few items. It was my first time here in years and I was glad this Publix is still a good one. This store is so big! Finding a few items was a challenge because of it's size. I eventually found what I came in for but some help on the floor would have been appreciated. At least I am familiar with the layout again. So many isles & such a great selection of items. The cashier lines were long but typical for any Saturday in any grocery store. The deli was jammed and the deli clerks were working hard. The bakery was also jammed but again it was a Saturday & to be expected. The people were nice so that's a plus. I like this Publix and I will be back. I don't love the parking lot because this plaza is hectic & everyone seems to be in a rush to get somewhere. Again, typical of many plazas on any given day right? After all these years, this is still a good Publix. True, I would have loved some help if anyone was available to assist, but it all worked out & I'll be back when in the area. read more

We lost a bag of groceries and this store was happy to replace them, no questions asked! Then we found them ! Thank you Publix and the service clerk Disney! read more

Located in the Sheridan Plaza, this Publix is large with clean, organized aisles. There's also a small seating area by the deli where you can sit and relax or eat a quick lunch such Publix's freshly made hot or cold subs, wraps, flatbread pizza's, and hot cooked chicken or mojo pork meals. The bakery department, next to the deli, is quite large. With a variety of breads, cakes, pies, cookies, etc. it's hard to walk by and not choose something. The cashier who tended to me was friendly. Other than that, there's nothing more to say...it's a typical Publix supermarket. I only come here if I'm in the mood for a Publix sandwich after I'm done with class. Though they no longer have the Cuban sandwich on the menu, the associate would still make it for me when I request it. I like to add a personalized twist to the Cuban sandwich by adding honey mustard, provolone cheese, lettuce, banana peppers, and black olives...yum! read more

Publix - Publix Cuban sandwich...made my way - Grocery Near Me - Hollywood, Florida

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Customer service is pretty bad at this location. There is also this panhandler in the parking lot with a walker that is super annoying. Many problems with this Publix. There is no self check-out for starters -- where there is at Dania Beach and Aventura (Aventura's customer service is 10 times better too). I had this encounter with a young male store employee who was carrying a rolled up rug down the aisle in the deli section and wouldn't move in the slightest for me, the customer, walking down the aisle. Who does that? He could have turned sideways, or said excuse me but he went barreling through expecting me to get out of his way. I was not happy and spoke to his manager -- who weakly apologized. The employees don't know the inventory very well either which isn't surprising the way things are in this post pandemic world. I would much rather go to the Publix at Young Circle or Sunny Isles but went here but won't make that mistake again. read more

Always clean, pleasant to shop, friendly staff. Been shopping there for several years now. Recommend others to shop there too.

Janiyah's attitude is something I would expect from an attendant at Walmart not at a place like Publix at Sheridan St in Hollywood. She was texting while several of us customers were in need of help while scanning our products. She saw us but chose to ignore us and when she came over she looked mad for being interrupted. read more

The customer service has gone way down in this place. Since they cut staff and introduced the self checkout lanes the remaining staff are terrible. From the individuals working the deli to the cashiers; they are purposely slow. They seem to have no sense of urgency or pride on what they do and don't complete their task on a timely manner. If I were shopping at Winn-Dixie or Walmart I would understand the type of workers they have but Publix is charging top dollar for their groceries. "Publix where shopping is a pleasure." NOT ANYMORE! read more

We just left the pharmacy at this Publix very disappointed. They have a huge sign saying that walk ins are welcome for covid vaccination, however when we walked in at 20:00 (being that they close at 21:00) we were told by the pharmacist that they were done for the day and they were usually done with their last appointment. We got the clear impression that they simply didn't want to go through the hassle of providing the vaccine to us at this time. read more

Very rude customer service and workers, few times get my things and goes home to find things are missing. The bagger wouldn't let you load your cart yourself, and push you aside as a bully..... and when you are home you find few bags are missing!!!! read more

This is my go-to Publix. Went in today cause I had an issue with my receipt. I'm very patient and don't mind waiting. However, I'd been standing in the line for about 8 minutes as there are 3 different lines and the cashier go from person to person. Nicole at customer service is having an entire conversation with her customer, never acknowledged me by saying, I'll be right with you, however another person of another race walks up, and she immediately acknowledged them buy saying, she'd be right them. After someone else comes to assist, she replies, I'll be right with you. Have Nicole take a few more customer service is for all courses.​ read more

We have been using this Publix for over 20 years and although I have encountered many different individuals at Publix we have NEVER had such a horrible interaction with a Publix worker. At the deli while we were waiting for our number to be called we got to listen to Joy complain very rudely and obnoxiously about her job, the customers, and the other staff. The other team member (whom she was complaining to and about) was Carlos. He helped us and apologized over and over again to us and the other customers about the way Joy was treating customers and talking. This is unprofessional and not a good representation of Publix. Carlos is the ONLY reason that this post has 3 stars, if he hadn't had helped us I would give 0! read more

Came to get chocolate chip cookies for my daughters 3rd grade class. I looked everywhere in the publix bakery....none! I asked the lady at the counter she said SORRY... We only have what is out. Which was only oatmeal raisin. Unbelievable!!! Roberto Melendez.. The Bakery Manager noticed I was in distress. He asked me. What I needed.. Told him chocolate chip cookies for my daughters class. He alerted his staff to bake the cookies! He came back out and said they would be fresh out of the oven in ten minutes!! That is customer service! Roberto you get a 100% from this Mom, and all 18 kids in Mrs. Pufals class are gonna love you! read more

Publix - Roberto Melendez Bakery Manager! - Grocery Near Me - Hollywood, Florida

I have lived in 4-5 area's in South Florida I find that this Publix has the worst produce. Many items carried by other Publix's, this Publix does not carry. The fruit is mostly terrible, they look great, but when you eat them they are often rotten inside. I live very close to this store, but I go to Dania store often because they carry more items I want. read more

I've been going to this Publix for years since it's so close to my house, well today I stopped in to get my lottery tickets and was told the machine was down but to go to the liquor store. When I went in their was only one other customer in their so I asked the person behind the counter for some cash 3 slips and his response was this was a liquor store not a lotto store. Well Publix prides themselves as shopping is a pleasure and boy did they drop the ball today!!! I could understand if it was busy but it wasn't and nobody needs to be disrespected just for asking for a few lotto slips, I guess I'll just have to go down the street to the Publix on Dania beach Blvd read more

Publicx has got to be my favorite grocery store to go where you get quality and great customer service . However, every time I go to this publix it never fails at how they will put together a sloppy sub with no care and the person making the sub always rushing and rude. read more

Best Publix in Hollywood! I love visiting this Publix versus all the other Publix in the area. It is the cleanest establishment and also has the friendliest staff and customers. The deli also has great sub sandwiches as well as hot prepared food. read more

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Worst customer service. Don't set foot in here. They advertise one thing can you come to buy it and in the FinePrint it says something else. Very disappointed. read more

This place is honestly the best Publix I've ever been to, so many options of food and really great service and nice people, please shop here because it's one of the best stores in Hollywood Florida. read more

Had some of the best customer service in all the years I've been at Publix by Rashaad. He mindfully crafted my sandwich at the deli and sliced the prosciutto perfectly for my Boar's head Italian sub. It's experiences like this that keep me coming back. read more