More than three years on, the owners of Urban Edge storage still won't cooperate with the insurance…read morecompany to get our robbery claim resolved. Instead they're choosing to gaslight me online. Nice use of time, folks (not).

Great facility very clean and well managed. The management is very friendly and helpful and keeps…read moreit very clean.

They are so easy to rent from and cost effective! My daughter has had her stuff there for over a…read moreyear and no problems!

My unit price jumped a crazy amount in the short time I used this place, 9 months. Started at $49 a…read moremonth, jumped to $79 a month then to $109 a month. Units are kind of junky and door is hard to open due to rust Im guessing. Then come to find out, all my stuff became mouse infested. I had to get rid of almost everything due to the damage caused by mouse poop and urine and all the chewed through things. I wouldn't have minded the jump in price otherwise, everything is going up in costs. I wish I would have taken pictures at the time I was emptying this thing out but I was mad over having to throw away a lot of my belongings. Emails don't get a response either. Just an overall disappointing and gross experience.

Very expensive storage units…read more Their snow plows pushed the roll-up door to my unit off the track which now provides an opening at the bottom corner when the door is closed for critters to enter. Additionally, the off-track door also is not able to open fully, making it difficult to move tall items in/out and the door is also difficult to open. I asked them to repair it about 10 months ago and it still isn't repaired. They changed payment systems recently and instead of keeping everyone's auto payment information intact, they deleted all the information and are requiring renters to create new accounts and re-enter payment information. Now they are threatening to charge late fees saying that it is my problem that they deleted my payment information. Unbelievable, go elsewhere for your storage needs. EDIT: Within an hour of posting this review and debating with them via text about their new policy, I received a message from Silver Creek Storage stating that I am now required to provide proof of insurance. Very vindictive of them. I'll be vacating next month, good riddance to this place.

One of the most professional storage units I have been to. So first things first you need to bring…read moreyour drivers license with you when you go sign the contract. The rental process is fairly straight forward on their website you can reserve one before you go. I was on a spring cleaning rant and so I just called and they had the size I needed so I went down. You can bring your own lock which I did but the manager said you should use a disk lock. Since I was just storing some old close I went with my lock because the stuff isn't that valuable. Best of all if you check in on Yelp you get 5 percent off they don't advertise it so that is my tip. Also expert tip as for one on the edge of the building so it's easy to remember where it is.

This place is awesome the staff is easy to talk to and great about answering all your questions.read more

I am have been storing with storage Depot for about 6 months in that time I have brought three or…read morefour friends and family that have got units here now everybody agrees it's being very professionally run fairly efficient service every time there's a encounter with management and helped me with lost keys so forth after hours I rented for years around the valley and this is the best price best service and the friendliest management atmosphere I would refer to anybody

Bailey was very good. Is the the owner or an amazing hire. Not sure but this place is perfect for…read moremy needs. Bailey was very through and engaging. Very easy to talk to and efficient with the sign up process. The cool stuff is they have a service that is not insurance but will cover up to $2000 in losses at no charge to the customer so I didn't get the email insurance as my stuff isn't worth near that coverage. It's nice not to be mandated to have insurance is your stuff, moving boxes, doesn't need coverage. Also, they have a truck you can use for free. There are requirements for using like gas fill up and don't crash. Anyway, it's day one but so far so excellent. Thanks Bailey!

Great service. Very clean and well maintained storage units. Access is secure and easy to use.read more

DO NOT! I had a storage unit here for a number of years. One day I received the strangest email…read morefrom them, something to the effect of... "we noticed there's not a lock on your storage unit, feel free to come and put a lock on it at your earliest convenience." Can you say, "inside job!" Duh, if my unit has had a lock on it for many years, why would I just decide to take the lock off w/out moving my belongings out?!?! I immediately called them and they told me that they had done rounds the Thursday before and the lock was there, so it must've happened over the weekend. Needless to say, the lock was CUT, long gone and OVER HALF of my storage was stolen! I must say, in the days of "rings" "nests" and cheap, easy camera installation, I was utterly shocked to learn that they only have 2 cameras, both from the olden days and both pointed only at the front gate. Are you serious?!? When I called to ask if they could check their cameras and that the police would be coming to fingerprint later that day. The office manager giggled while she asked me, "do you have any enemies." The police found glove prints but no traceable fingerprints. Of course the manager said she couldn't see anything suspicious on the camera footage. I immediately moved the remainder of what was left out of the storage unit without telling Aspen Springs- I wanted to see how long it would take them to notice. Three months passed w/ out a word from them and then I got an email reminder that it was time to pay my next 6 months worth of rent. Clearly, my stuff was stolen months prior to when it was reported to me which would explain why I could not find any of it at the local pawn shops or online. Your belongings will absolutely be stolen if you choose to store them here!!!

This is a nice storage facility it's convenient it is clean and accessible. Rindi is friendly and…read morethere is always someone who picks up the phone to answer any questions rather than a machine where they call you back .

Great place with great people who provide a great service…read more Top notch security, well-kept facilities, good prices. The only downside is that they're closed on Sundays, so no access either in or out on Sundays. That wasn't a big deal to me, but it probably will be for some people. Otherwise, after renting one of the large units for a couple months, highly recommended.

Convenient access, friendly/personable staff, and clean spacious units for a good price. Had a…read moregreat experience storing my things here and will definitely use them if I ever need to again.