On May 20, Storamerica charged me for someone else's Uhaul mileage -- 4,000 miles (you do the…read moremath). This charge was made when I still had the truck I was renting from them, with only 20 miles on it. The area supervisor said the charge would be refunded back within 48 hours. 14 days later and they still haven't refunded our money. My husband and I have called the office and the corporate office constantly to get more information. The area supervisor was supposed to call us back within 72 hours last week and never called. I will never use Uhaul or StorAmerica again.

Took our unit early because they said it was against policy to have an empty unit (we moved to a…read morenew home 5 days ago and we're going to bring items back for storage after getting organized in the new house), they refuse to give a prorated refund for taking it early, and were super rude on the phone. We are on autopay so definitely not behind in rent! Beware!

As a college student far away from home I needed a storage locker over the summer. After looking at…read moreso many of the "big chain" options I wasn't getting the quality service I needed. The owners of Superior Self Storage were SO kind and eager to answer my questions and help me in so many ways. The facility was nice, they were actively updating it when I moved in. Matt, one of the owners, was always available when I needed to ask a question. he also went out of his way to make sure I felt safe on the property. Genuinely their prices were the best I found in all of Fort Wayne, I have been thrilled with the service I received. If I ever need a storage unit in Fort Wayne again, I know exactly where my first call will be to. Thank y'all so much!!!

From the owner: Get fair and honest pricing on storage units in Fort Wayne, IN. We offer unit sizes ranging from…read more5x7 to 10x20, as well as outdoor parking. Rent a unit from our website today to get 24/7 access to your belongings.

Not that having to store things is a pleasure, but working with Southwest Self-Storage made it not…read moreso painful. The facility is nice and new, and I was the first to use my climate controlled unit. The manager at the location was very helpful in explaining the doors, locks, payments, etc. My complaint there is that they didn't tell me in advance that they have a truck available for your use on the day your storage starts. That would have been so helpful! The units are clean and the building overall is well kept. They have a variety of sizes and if you call at the right time, you may be able to get a special price (as I did). One thing you should double check when you sign up is the term - I believe they advertise as 30 days, but if you are renting in February (like me), you may not get all 30 days that you pay for. Just make sure to discuss this up front with them. I definitely recommend this location if you ever have storage needs in Southwest Allen.

From the owner: Southwest Self Storage is located in Southwest Fort Wayne and has been voted Best Storage Facility…read morein Fort Wayne. This state-of-the-art facility is unlike any self storage facility you have seen in this area. We offer both conventional Drive-Up units and also Climate Control units. We offer a variety of sizes to fit all of your self storage needs. At Southwest Self Storage, our mission is to offer a convenient, clean and safe environment for our customers. We want all of our customers to be 100% satisfied during their storage experience, and we strive to make that a reality. We understand that peace of mind is very important when storing your personal items, so we have installed numerous security features to make Southwest Self Storage one of the safest places in town.

We called Times Corners because of their location and competitive pricing. However, our experience…read morein renting from them was over the top! They go out of their way to ensure your needs are met, and their facilities are easily accessible, safe and very clean. They made our experience extremely easy and pleasant. I would highly recommend them to anyone in the Fort Wayne area looking for storage options.

From the owner: Time Corners Self Storage is located in southwest Fort Wayne and is part of the Fort Wayne Storage…read morefamily, who has been voted Best Self Storage Facilities in Fort Wayne. We offer convenient Drive-Up spaces as well as a variety of sizes to meet your self storage needs.

Holly was very helpful she answered all my questions and very nice great job holly…read more Also just for future reference, not for holly, but for review purposes, it should be easier to write a review. I really wanted to write a review because holly was awesome the whole time with a very helpful attitude and very sincere and made me want to get my unit at that location but the process of having to write a review took about 20 minutes to figure it out for both google and yelp. With my iPhone it wouldn't even give the option to write a google review so maybe create some paper reviews for people to hand write and sign. Just a suggestion ;) thanks again holly great job

worst I've ever been with. then they started charging me extra every week. Can never get a hold of…read moreanybody when you need them and Kate access is only can never get a hold of anybody when you need them. OK access is only from 6 AM to 9 PM.

Absolutely horrendous office staff. Twice the woman in the office has phoned my mother accusing my…read morefather of throwing away mattresses in the dumpster. When my mother tries to reason with the woman that they have never had mattresses there, the description of the vehicles didn't match anything they owned, and that my father was at work, the woman simply got louder and more obnoxious. A short time later she called back with a begruding apology stating "I just walked out and counted the doors and it wasn't your husband." She was rude, obnixous, unprofessional, and arrogant. This woman should not have a job and at the least shouldn't be allowed to use the telephones.

From the owner: Lima-Cook Self Storage is the one of the 7 Fort Wayne Storage locations, located on Cook Road 1/4…read morewest of Lima Road. We offer both conventional Drive-Up units and also Climate Control units. We give 24 Hour Access, and we have a 24 Hour Rental Center to rent a unit any time night or day. We offer a variety of sizes to fit all of your self storage needs.