DO NOT USE Public Storage in Watson! It has been a nightmare!
This company will constantly raise your rates until you are paying $240 for a storage unit! An increase of almost $100!
(They understand moving all your belonging will greatly inconvenience you so they take advantage of the situation and will tell you their units are now in high demand- ummm this is called price gouging)
In addition, Olivia, The facility manager does not conduct herself professionally and has slandered prior employees and the prior facility manager accusing them of fraud and embezzlement. She also REFUSED to allow me to speak to HER area manager to address concerns. Saying "she's too busy"! What??? Am I not a customer with valid concerns?!?!?!
Lastly, the customer service number connects you to individuals to whom English is NOT their native language. This makes communication VERY challenging.
Overall PUBLIC STORAGE is obsessed with rate increases, have unprofessional staff and will take advantage of you financially once you rent a unit. read more