I reserved a truck and auto transport, along with dollies and furniture pads. I recently learned…read morethat these items aren't all available, and what is available is in 2 different locations. This doesn't work for me because the locations are 10 miles apart, I would end up leaving my car stranded somewhere. I tried to get help from one of your supervisors, but she would not provide a solution that works for me. The best she could do was to pick up the truck and trailer 30 miles away, the dollies locally and could not find any furniture pads. I have already paid Uhaul almost  $1000 for packing supplies and labor, and all that money is wasted because of this. Please tell me why you can't honor your CONFIRMED reservations!!!!

I will never rent from this location again! I was over charged on my card for my rental. The owners…read morecomputer is very outdated and he doesn't seem to know how to work it. I have been fighting for a week to get my bank charges corrected and get back my NSF fees which I should not have gotten!! I would NOT recommended this location!!

Almost want to keep it a secret so the line doesn't get too long :-) I live in the neighborhood…read more It's exactly the kind of cute quirky local pack and ship place I wish there were more of these days. Waiting in a corporate Fed-ex center etc is a chore. Pack Rat makes it cute and fun. The line goes by adorable souvenirs & practical things like office supplies. 100% yes to affordably priced holiday colored sharpies! I found it because my printer was down. It's one of my new favorite places. Local Nola at its best. Growing up my Mom always called small businesses with heart and charm "we try harder places". It's not glossy, not corporate, it's adorable and the kind of place we see all too often disappearing here. I went in low key grumpy & in a hurry, left with a big smile on my face.

I love Pack Rat! They always make my training documents look so professional and creative.read more

I've been meaning to come here for sometime now. After taking a sculpture class, I needed some…read moreserious supplies. Joanne (the owner) was great in answering all my questions and offering a solution with a partial roll purchase. I ended up buying a rather expensive roll of wrapping paper. It'll be perfect for any occasion here in the big easy, it is the most gorgeous heavy weight of black paper with little gold fleur d'lis. If you're looking for a bags for your business, planning a party, baking up cookies for the neighbors or simply want great quality paper of any kind.....this is the place to come. If it's your wedding, baby shower, flag day or birthday, rest assured that if I'm invited you'll be getting your gift wrapped in my new Saints paper, lol.

I'm a NOLA reborn lady. I just moved back here after 30 years living in Texas and Colorado. Gosh…read moreit's good to be back "home". My husband and I have recently purchased a business from a lady who absolutely loved Royal Paper & Box and couldn't recommend JoAnn higher if she tried. And after two short (ok not short) heart warming conversations with her I was all in! These people bring back the practice of listening and going the extra mile to make sure your customer evokes your friend because they truly appreciate you and your business. JoAnn spent valuable time in getting me up to speed on how my business has ordered from them in the past. They went the extra mile in responding to MY MISTAKE and delivered products to me on non business hours! Just fantastic customer service. I'm looking forward to a long successful partnership with them and a solid friendship too! Buy local folks you won't get this type of service and attention on the internet where you're just another number.

Again they did a great job!…read more I always rely on Mr Paul and his fantastic team when I purchase artworks at New Orleans Auction House. Mr Paul is very precise, correct and professional. They picked up at Auction House, packed (in double boxes) and shipped (with DHL) my very fragile art ceramic (Edition Picasso): the ceramic dish arrived to Italy promptly, packed perfectly and all for a reasonable fee. For me they are a guarantee and when my works of art are in their hands I feel calm and reassured. I always highly recommend them. Nicola Pontalti - Italy

Very clean store, and lots of open space if there is a line. There was not one when I went in to…read moredrop off my package. I had to ask for a receipt, otherwise smooth sailing. They sell packing supplies, as well.

Extremely pleased with my Metro Moving experience. I was referred by several friends and now I know…read morewhy. All 3 men were pleasant and respectful, and they were very careful with the fragile and antique items I had. They worked quickly and the price was competitive. Highly recommend without hesitation!

We've used this service in three moves and have been pleased each time. Prompt, reliable, and…read moreaffordable. Call Ms. Dana; she's the best.

Courteous and prompt service! Rarely had to wait. Oh, yes. A smile always. Always pleasant to visit.read more

Visited the store this morning. I had 4 small boxes to ship. The employee helping me seemed very…read moreinconvenienced by my 4 boxes. I also know for a fact that he ripped me off with the shipping prices. When I told him the 4 boxes were going to separate addresses he rolled his eyes and sighed. Where is customer service nowadays? I am so sorry to inconvenience you at your job! I'll always use FedEx from now on!

An underrated gem on Magazine St. Not only is this place great and efficient for your postal and…read moreshipping needs but it also has a wide assortment of New Orleans gifts and decor that truly make the place one of a kind! Definitely a place I'm proud to have in my city and happy to support a small business like this one.

Sorry to say the quality has gone way down as far as interesting things to shop for here when I…read morecome in to ship. The wonderful little local gifts and cards have been replaced by the same mass-produced stuff that can be found elsewhere. They are very nice at the counter and shipping is efficient, but the experience is not as good. I've been gravitating to an alternate place on Magazine St. where at least there are some creative offerings.