It's a good short term storage unit. The initial process and fast and easy. As far as the beginning it's great. Unfortunately, this is not the best for long term storage. The rent does go up. I can only speak from my experience but getting a hold of staff will take a minute; but when they do answer they are friendly and helpful. The employees are great people and the managers are amazing. read more

This place is pretty on point! Easy to locate, the best deal in town compared to anyone else that I researched. Was able to choose my spot, pay for it, and have the key immediately after purchase online! NOOOOO HASSSLE! Not a pain in the ass. Customer service is fantastic! Debbie is the best at explaining any questions or concerns!!! I'ts super clean, very resourceful! Get to them quick! You won't regret it read more

Nice new facility. Very convenient location and the online feature is perfect. Just create an online account and you're good to go. All you have to do is roll up to the facility, punch in your access code and that's it. Contactless and convenient. read more

It seems like m yo monthly rent keeps going up from the budget I had planned. I'm on a fixed income so was really important that the rent stay the same read more

Service here is very poor I'm in the military and been on rotation for the past 6 months I just recently came back and received a email that my storage unit has a lean on it which is crazy because when I called and tried to explain the situation the lady told me she didn't care that I was in the army and if I didn't make my payment my unit would Be auctioned off I had no problem making the payment but the lady was basically rushing me off the phone and told me she had a customer then my wife got on the phone and was trying to talk to her we asked her name and all she hung up then we called right back and she took the phone off the hook ive never had a payment issue so I was trying get clarity and was denied I'll never storage here and don't recommend it to anyone else read more

I was grateful for Melanie and her kindness and support. I was really impressed with the storage space and how clean they keep it. I also was only there a short amount of time but i will always refer people to you. Thanks read more

Staff is always so friendly and helpful. I will definitely recommend Public Storage to my friends and family in the near future.

I cannot stress this enough-this company does a "bait and switch" approach with rental fees. They start off with fees of $100 (or close) for a 10x10 then you will continually get notices that they are raising your rate over and over again and they won't adjust it to the rate you initially agreed on in your contract. They will only offer the reasonable rate to new customers to get you in the door then surprise! Bait and switch and the new rate is $100 or $200 more with little notice. Pretty soon and $200/month or (now) almost $300/month. It doesn't feel right. Plus the magnetic locks are broken on the first floor so the door won't stay open and people prop it open with Rocks (real secure) and stand in the doorway to keep the doors from closing so people can just walk in without entering the code for their unit/floor. There are never carts available to use. It's frustrating. read more

The service at this location is very friendly and professional. Storage facility is clean and well kept. Five stars goes out to Melanie

I had a unit number c023 but it had a hole for a mouse to run through so I made the move to interior climate controlled and it's a wonderful space Anthony is the most awesome employee ever dealt with very knowledgeable helpful and kind read more

Do not. Please do not for any reason do business with public storage. They will 100% increase your rent and if you continue to use the space that is your agreement of the price hike. They hiked my rental space by 33% with no notice. This business model/contract is a scam! read more

1 dollar for rent?? Not true.. You have to pay for insurance ( required ), process fee, $1 rent and And lock (if you don't have one). I paid $70 for my $1 rent. They are sneaky about it. read more

I was in a bind as I had completely spaced out my lease being up so I had to move all of my things into storage. This place answered the phone and were so helpful with my needs and they did everything I needed for my storage needs. They knew exactly what size I needed and I was so thankful that they were available at such short notice! highly recommend! read more

Be sure you read EVERYTHING they give you, do not presume it's a standard contract. When it comes time to move out, do it on the last day of your rental term because you will not get even a partial refund on your rent or required insurance whether you stayed a week, 2 weeks or just a few days. Entry codes are ridiculously long and need to be entered way too many times. Reps at the front desk seem nice enough but at the same time don't appear to be happy to work there or help you or anything like that. The person who made our reservation said they have no way of knowing if the units you are renting are anywhere near each other so if you need more than one unit, go see it first and then get the 2nd one so you aren't on 2 different sides of the building. You're probably better off using your friends garage if you have that option. read more

I've had this unit for 2 months now. It's taking this long to try and get my keys. I've been trying to get my keys since I've paid for this unit 2 months ago and they refused to give me them. Calling police today. read more

So I just rented a unit so no long term input yet. Process should have been easier but technical difficulties encountered during the e-registration process really got to me, and that's on corporate, not this office. Chose this site partially because they have on-site resident manager. Office staff is very personable and friendly. Withheld 5th star until I see how it goes. read more

They got me in quick and easy, it didn't take long at all and the prices are fair!! They also have lot of methods of "security" throughout the building, lots of locked doors to go through, it feels safe!! and Caedee was awesome! She checked me in quickly and then showed me to my unit so I didn't get lost! thanks y'all!! read more

This is the worst storage place I've ever used. The female that says she's a manager is a liar. She refused to reverse a late fee when my card was declined because we moved and the zip code was wrong. They will not work with you and they force you to get their insurance and raise the prices. read more

When you move out, these jokers keep your money for the whole month even if you move out the first week. This unit has poor customer service and only 4 carts available for the whole building to utilize. Don't use public storage. read more

I like how the app is extra easy to get into my unit. It is very secure with the way it's all set up

Reserved a unit, got a confirmation email & text with move in date and time. Show up few days early and was told the units not available and they don't garuntee the unit just price. Beyond idiodic. Military blacklist this. Trash read more

I would like to pass along some positive feedback about the customer service at this location by Heidi. She went out of her way to accommodate me on a unit. I was completely satisfied even when the unit would not fit for my truck. I would recommend this facility to anyone who asks me. Thanks read more

Book online to make a reservation! If you go to the location they will charge a big difference. For example; they wanted to charge me $40 more for a 10x10 at the store versus online. Not very good customer service. read more

Tara and Matt stand out as exceptional among a competent an friendly staff. Their strengths include an ability to adapt to a rapidly changing customer climate, and a willingness to address my individual needs. read more

Great experience! Steve was super helpful. Had a unit available and moved in quickly.

Jamie was very professional and took the right amount of time to walk us to the unit to ensure it was the right size for my needs. She made the entire process very comfortable and easy and I am confident I chose the correct company read more

This storage facility is deceiving. The dollar down for one month is false. The front office lady Heidi is rude. I felt forced into getting their insurance even though I had my own insurance. There is no privacy when you're completing paperwork and giving confidential information. I was in the office finishing my paperwork when a man walked in and instead of asking him to step out or the other person in the office helping him she told him that they would be with him in a moment. Apparently it was someone they knew and just said they'd be with him in a moment, letting him continue to stand right behind me. It was uncomfortable because I was giving Heidi some personal information and he could hear everything we were discussing. There was another man in the back office who could've helped him but instead he stood behind me and continued to listen in on our conversation while the man in the office popped out for a minute then went back into the office. This made me feel like I couldn't ask the questions I wanted to ask because I didn't want him to learn more about me than what he was already hearing. Heidi kept trying to sell me things when I continued to notify her I had everything I needed and just wanted to complete the paperwork because I was in a hurry having rented a truck and was running out of time with it. There was construction going on and this made it difficult to get to my unit but I didn't have time to look into other units in different areas. I felt stuck getting this unit and don't recommend it to anyone. This facilities staff is very unprofessional and rude. I don't recommend this site. read more

Heidi (the main lady in the office) was so nice and helpful! We had our storage pod delivered here so we could unload and store our household items after a cross country move. We ran into a few problematic issues, but Heidi went out of her way to help us out in our situation. Great customer service! They seem to have great security features as well. read more

Heidi was a tremendous help! She assisted me with all my needs and answered all my questions with enthusiasm. Public Storage is not the cheapest, however in my experience you definitely get what you pay for and Heidi and her staff lived up to every penny spent. read more

Heidi was the most helpful attendant we have ever run into!! My husband has had a storage here for almost 9 years, since we are moving we decided to empty it! We only wanted maybe a box out the whole storage but thanks to the great advice of Heidi we were able to reach an auctioneer and amazingly thwy cleared out the whole storage in a day. read more

I was also in a high pressure situation and Heidi helped me tremendously. She gave great advice and went the extra mile to help me get just what I needed. I couldn't have made it through that day without her. Thanks! read more

Great service. I was welcomed at the door when I arrived and quickly shown through the process. Everything was clear and Heidi helped me set up a summer storage locker perfectly. I recommend this Public Storage location. read more