I had a great experience with PSM Monuments. They were professional, reasonably priced, and really took the time to listen to my concerns. I live out of state, so after one initial face-to-face meeting, everything else was handled through email. The process was smooth and communication was excellent. One thing I was especially impressed with was their design work. I didn't have any professional photos of my mother--only a few personal pictures--but after I sent them what I had, they were able to create a beautiful, professional-looking portrait for the monument. It turned out better than I expected. Their designer also paid close attention to all the details I requested, including the placement of the photo, font style, sizing, and even the position of the flower vase. Everything felt very customized, yet they did not charge extra for these adjustments, which I really appreciated. I also appreciated their suggestion to place the gravestone on a raised base to help keep it clean from rain and dirt. I did not have to be present for the installation either, which was also helpful. I visited the cemetery at another day, and the monument looked great in person. Overall, I'm very happy with the result and would highly recommend them. read more

Where do I begin. I reached out to PSM Monument back in December 2024. My daughter passed in August 2024. Sergey was the one who helped me since the beginning. Let me start off by saying that Sergey delivered. I went in there wanting a castle for my daughter but I wanted it to be 3D, Not just carved on the stone and he gave me exactly that. I showed him about 3 inspo pics and he put them together and came up with something . He literally made my vision come true. This monument is very special to me because this is my daughter's monument that will be on there for everyone to see and it's just Beautiful. My family loved it everyone who visits their loved ones and pass by it love it, simply perfection. Sergey was very professional, very easy to talk to. I'd give him my ideas and he would give me his point of view and come up with something better. We started in March 2025 and this master piece was installed literally a day before her 1 year anniversary. He made that happen. Which was perfect because most of my family saw it freshly installed on her 1 year anniversary. Thank you so much Sergey and team! We will forever be grateful for this Beauty. read more

Working with Serge and Natalie on my brother's headstone monument was an emotional yet comforting experience. From the very first conversation, they treated us with such compassion and respect, making sure every detail reflected my brother's life and personality. It wasn't just about creating a monument; they took the time to truly understand who he was and what would honor him best. The final headstone is not only beautiful, but it feels like a true reflection of who my brother was. The craftsmanship is incredible, and the care they put into each aspect of the design shows. We've never seen another monument as unique as ours. This monument is now a lasting tribute to my brother, and I can't express how grateful I am to Serge and Natalie for their patience, kindness, and professionalism during such a difficult time. Thank you for helping us create something that feels so personal and meaningful. I would recommend PSM to anyone, they offer heart and understanding when it's needed most. read more

The workers here are really nice and they got the job done as quickly as they could despite the challenges of working during the pandemic, California fires, rainstorm and windstorm and working with my family who took a while to give them all the necessary images and monument content. They patiently worked with us, made all our requested changes to their proofs and the best part is that the headstone that they created for my mom and dad is gorgeous. They seamlessly dealt with the cemetery on our behalf and I can now understand why the cemetery highly recommended them to my family. They explained the different components of a headstone, the cost for each component, and the requirements and guidelines set by our specific cemetery. Since I live out of town, everything had to be done via phone or email and they were very accommodating. An honest, reasonably-priced and reliable company that does great work and is a pleasure to work with - what more can someone looking for a monument ask for? read more

Entire experience with PSM Monuments was beyond my expectations. It is very hard to start working on the grave stone for someone you loved so much. Sergey made the whole process as easy as possible. We were looking for unique custom made monument and Sergey made sure it would come out in the best way. He added those little details what we would never think about and it made the headstone very unique and personal. I shopped around for weeks and PSM Monuments offered the best price and time frame. The monument came out so beautiful and was installed by the promised date. Their customer service is excellent, they are always there for you. Very patient and courteous, a lot of attention to details. I would highly recommend PSM Monuments to everyone who needs to create the best last memory to your loved one. Thank you, Sergey, for your patience and excellent job. read more

My mother passed before her time. I called this place and spoke with NATALIE the majority of the time. From the very first phone call I could tell this was not only a job to them. It was more than just trying to get business. Still in a haze from my mother's death, I found myself not really putting thought into this until Natalie reminded me one day that this is a once in a lifetime thing. They were able to construct the most BEAUTIFUL & EXTRAVAGANT stone exceeding my expectations and doing this on a whim. Everything was done on point from the dates given to being updated at every stage of this not only via phone call but also email. My mother now has everything we asked for and more and giving a deep heart felt Thank You still doesn't suffice as the appreciation is far beyond words. Thank You very much to everyone that had a part to play!!! read more

I had a wonderful experience working with PSM Memorial for my aunt's headstone. Their entire team was incredibly customer service-oriented and patient, especially with our large family all wanting to be involved in the design process. They made it easy for us to include every detail we wanted and truly brought our vision to life. Their design team did an amazing job, and we appreciated how communicative they were throughout the entire process. We received regular updates and photos--from the initial design to the engraving and final completion--which gave us peace of mind every step of the way. Most importantly, they helped us create a beautiful, lasting memorial that truly honors my aunt and the incredible life she lived. We are so grateful for their care, professionalism, and attention to detail. read more

We had absolutely excellent service working with PSM Monuments in all aspects, from start to finish, of creating an exceptionally lovely headstone for my late mother. The staff are all very helpful and great on communication. Sergey was our main contact there, and his fast responses, knowledge-base of all things related to monument-making (including working with two languages for the monument), flexibility, and much-appreciated patience and graciousness in a time of grief and stress truly impressed us and exceeded our expectations. Our order was not an easy one, between the long and uncertain pandemic, the complexity of our monument order, and us being several hours away, but PSM never dropped the ball. We enthusiastically recommend this business! Totally no regrets! read more

My experience with PSM Monuments was excellent. I originally went to PSM Monuments by reference from my sister-in-law. My family at that time needed a headstone for my father. I did not use the service provided by PSM Monuments because my brother decided to go with another vendor. I decided to use the service of PSM Monuments when my mother-in-law passed away because of the great customer service PSM Monuments provided when I had originally went in to ask for help with my father's headstone. The work for my deceased mother-in-law was excellent. The headstone turned out great and the work was done in a timely manner. I would definitely recommend PSM Monuments to family and friends. read more

The most difficult time in life - the untimely death of a loved one; PSM Monument staff, in particular Natalie, was absolutely wonderful to work with. Her understanding nature, professional courtesy and patience is remarkable. They're attention to detail on the design was wonderful, prices were reasonable, excellent craftsmanship, on-site marker inventory better than others I went to - and turnaround time BEST in the region. I don't want to have to do this again anytime soon - but if / when I do, there is no doubt I'll go there again and refer any and all to them that wants a caring, professional company to work with. Exceptional service-thank you PSM, thank you Natalie and Sergey! read more

First of all I want to thank Sergey for his professionalism and care during the process of selecting a double and a single monument for my family members. The monuments are beautiful and the workmanship is superb. I could not have been happier. I heard from a cousin who has seen the monuments and was very pleased as well. He also mention the care that was taken when the monuments were placed in the cemetery. There are ice plants covering the entire area and great care was taken not to harm the plants. PSM Monuments have done numerous monuments for our family and I would be more than happy to recommend PSM Monuments to my other family members and my friends. Gratefully, Sheila Nunn read more

It's a difficult decision to plan a cemetery headstone for a family member's death . Our experience with PSM Monuments made the decision planning easier. They went above and beyond helping my family. Natalie was extremely helpful and answered any and all questions we had. She never tried to rush us because she knew this was an important once in a lifetime purchase and it had to be a perfect memory for us. The headstone turned out beautifully. We can't thank Natalie & Sergey enough for their hard work. They did a wonderful job. I highly recommend PSM Monuments in Citrus Heights, CA to anyone who is in need of headstone planning. read more

I want to thank Natalie and Sergey with helping me with the most difficult time in my life. They help me honor my mom,my best friend Shirley.With the most beautiful piece of art work,for the most beautiful kindest artist and mom. Natalie and Sergey were very kind and I was very comfortable working with them with the design of her marker.They followed my wishes to the tee,couldnt of been more happy. I was amazed how quick and efficient they were with the finishing touches of the marker. My mom,trust me, would be proud of the job well done. Thank you so much and I will never forget your caing touch. read more

We just had the monument for my parents installed and it turned out so beautiful. The craftsmanship for the engraving was amazing and everyone that we worked with were so compassionate and accommodating. Even though there was more work involved in moving the current marker than anticipated, PSM didn't charge us more for the project. They handled everything with the cemetery for us so we didn't have to do anything. It is a beautiful peaceful piece of art that will bring comfort to us every time we visit the resting place of our mom and dad. Thank you PSM Monuments for a job more than well done. read more

Sergey and the team at PSM Monuments are amazing. They did a wonderful job on a custom design and it came out perfect. We came to Sergey with a unique design and a vision, and he was able to bring it to fruition. Sergey was very professional, patient, and caring. Throughout the process, he was very easy to work with, and I would recommend PSM Monuments without hesitation to anyone looking for great customer service, quality work, and a keen attention to detail. Our experience with PSM Monuments was very pleasant and we are thankful to Sergey and his team for the outstanding service! read more

PSM Monuments deserves a tremendous amount of credit. . I truly feel that Sergey 's knowledge of his product contributes to the amazing customer service he gives. Working with Sergey and the challenging requests were performed with understanding and compassion. I am so ever grateful because we were able to incorporate a picture of my Father and a replica of his Legion of Honor Medal given by General Charles de Gaulle in France. Thank you Sergey and Natalia for your amazing service and patience. read more

I found the service here to be excellent. I entered into a local radio giveaway and ended up getting my wish for a headstone. PSM generously donated their time and materials to provide my sister with this headstone for me. Sergey was very helpful, patient, and understanding in setting up the headstone that made my family very happy. It has been installed and looks beautiful and I couldn't be happier. Amazing job and excellent customer service. Thank you for doing this for my family. read more

We just had my moms monument installed. The whole process was very professional, respectful overall wonderful. Choosing a monument for a loved ones is a very heavy and emotional time. Their team gave great insight and we were able to chose and rework different renderings until we were happy with the design. It looks amazing! The selection of stones were great and the one we chose already had chiseled out roses. Very beautiful selection and artistry. Would highly recommend. read more

Sergey and Natalie were such a blessing to work with. Sergey was incredibly patient and extremely talented, skilled, and knowledgeable. He made a challenging task more pleasant and spent hours accommodating our needs. During a difficult time, Sergey and Natalie showed their compassion, understanding, and love in everything they did and said. We highly recommend PSM Monuments and are certain you will be blessed by their labor of love. Haifa K., Maha Q., and Salwa M. read more