Diana was fantastic with our 5 year old who would not put her face jn the water. Within the first…read morelesson she was floating on her back and grabbing toys under water. She was truly amazing and wish we were staying longer for more lessons!!! Highly recommend!!!

Diana is fantastic. Our three children were each at a very different level. Diana progressed their…read moreswimming noticeably within four classes. Each child was more confident and safe in the water. We couldn't have been more pleased. Diana is kind and affirming but also encourages kids to stretch to the next level. Highly recommend Diana for all levels of swim instruction.

Fun to swim very nice community and it's very very clean you should come here if you wanna cool off…read morein the summer heat

On Saturday, 22nd of June I drove to the Pawley Pool for swimming. After swimming i went into the…read morefemale locker room to have a shower. There was only one shower available and this didn't have a privacy curtain; but I showered anyway, naked. After a few minutes one of the female employees stood next to the shower and told me that next time i need to keep my swimsuit on during showering, because there are children around in the female changing room. This statement was somehow confusing for me and i told her that it is very unhygienic and unhealthy to not shower naked before and after using a pool. She pointed out that i can't shower naked in the facilities of a public pool and left. I started rushing to finish showering, but only a few seconds later another woman in the changing room started screaming at me! She screamed: "This is not cute! You can't shower naked here. I don't want my children to see your b*bs and va*na!" I stayed calm and left the shower as fast as possible; i grabbed my towel and wanted to change into my clothes but the woman walked over to me, stood very close in front of me and screamed again: "I am going to sl*p you!! We are in the USA! Go into the restroom for changing!" At this point i was really scared and terrified, because she was extremly agressive. From all the screaming the employee, who talked to me first had come into the room and witnessed the woman threa*ing me to sl*p me; a few seconds later the manager walked in. Both told me to go into the restroom for changing and the manager offered me to walk me to my car, so i can leave safely. Somehow the focus was more on me showering naked than the woman threa*ning me. I pointed out to the manager, that it would be at least fair, to tell the woman that it is not ok to thr*ten someone! I mean a female changing room should be a place where every woman can feel safe! So i went for changing into the restroom and she talked to the woman and walked me to my car. At the parking lot i told the manager that i am really afraid of that woman and very confused about the situation, because for me it is just the very normal thing to shower naked before and after going to a pool and something like this never happened to me before and California is the eighth state of the USA i am travelling through. She explained to me that it is not allowed to shower naked in a public pool in California, unless there is someting like a curtain etc. covering the shower area. I asked what they are going to do, because of the woman's behaviour and she said if that woman is threa*ning someone again, she is going to get a mark for her name. After this i was really convinced that people in California don't shower naked before and after using the pool and that this seems to be a cultural thing. Only two days later i met a woman, who happened to work as a lifeguard in California and i told her my story. She couldn't believe what had happened and that i was treated so badly! She actually let me know that it is indeed encouraged that people shower before and after using a public pool- for hygienic and health reasons. It is the duty of the pool to even point this out to the visitors and provide proper facilities, including a shower curtain or something similar. Also the employee and manager handled the situation very badly; in California it is considered a crime to threaten someone, even when that person doesn't physically harm the other one- so the employees should have called the police right away, especially when one of them witnessed the woman threatening me. I can just highly recommend to everybody to avoid this pool and drive a few extra miles, because there are plenty of pools around in the area. It is very alarming for me that i can obviously not feel safe in the female changing room of the Pawley Pool. This should be a safe environment for a woman everywhere!

Melissa is the best! We were in town for a few days and she was able to schedule lessons for my…read morekids at our Airbnb. My kids adored her instantly--a real mermaid?! She is super sweet and didn't let their initial fears get in the way. They looked forward to their lessons each day and it wasn't long before my kids were in the water totally comfortable!! Thank you Melissa! We can't wait to visit again!

We went looking for a swim teacher who was vaccinated for Covid and were delighted to book private…read moreswim lessons with Melissa. Scheduling was easy via text messages too. Melissa is an amazing teacher and just a lovely human and booking a month of swim lessons with her was the best decision we made on vacation. She took out almost three year old from a lifelong hatred of getting her face wet... to gleefully jumping in the water, and able to swim short distances. Melissa is fun, patient, knowledgeable and creative and our daughter loved her classes. And as a bonus, Melissa is the perfect concierge for the Coachella Valley. She can recommend wonderful restaurants, activities, even luxuries like in-home manicures. She's an absolute pro at teaching and a great person to know -- highly recommended.

I just bought a new home in Rancho Mirage and had NEVER bought a pool before and really needed…read moreguidance through the entire process. I was very nervous with who to go to because I have heard so many horror stories about pool companies. Willie and his SUPER PROFESSIONAL team walked me through everything one step at a time and not only got it done faster than any of my neighbors and has done the most beautiful job. I AM IN LOVE WITH POOL !! The quality of the work, the integrity of his employees, always with a smile and my pool was done in RECORD TIME for the holidays. I would ONLY reach out to Aqua Terra to build a pool. They are SUPER STARS IN MY BOOK. No hidden fees, no added we forgot to bill you for this, nothing! I can't brag enough about Aqua Terra. Use them and you will too will fall in love with your pool they way I have!

I sadly disrespected this pool company for being dishonest with me. They stopped answering my…read morecalls and even I stopped in their office to give a note to the front desk requesting them to contact me. I grew up with 2 homes with pools in the east coast and also I worked for the Swim Club during my teenager. I even developed a folder of some photos from Pinterest, my draft blueprint for 25" long x 18" high with 3 - 11" waterfalls (spillovers) and a list of things to be replacing and repairing. Willie came and looked around my pool and spa and he promised me that he would give me a proposal and he suggested me to stop at his office to pick out the tiles and even he showed me his new pool nearby. He never sent me his proposal. Did they have the attitude with any customer with disability?

Finally a trainer who started the training as it should be for a beginner like me. Martin knew…read moreexactly how to start with me and how to go step by step to get the real and right results. I feel much better now and I highly recommend Martin.

My teenage daughter and her friends took a private lesson with Mr. Swanson and loved it! He was…read morekind, professional, and informative. She learned self defense tactics and stated that both Mr. Swanson and the female instructor had made her feel welcomed and comfortable enough to ask questions. Thank you so much for the class, we will highly recommend this business to others!

My Son or should I say our family joined theirs in mid 2022 and it's the best thing we could have…read moredone for him. If it's just for learning to swim, keeping in shape, or full on competition this is it. Otter Family Stong

If you need something done right, make sure you connect with Frankie this guy truly knows his…read morestuff. He goes the extra mile to ensure everything is done correctly, and it shows in his work. He's helped fix my lights and water sensors, and I haven't had a single issue since. Watching him in action really gave me confidence that I'm in good hands. Don't hesitate to reach out to Maui Pools, they're amazing. What's even more impressive is that they don't ask for reviews; they're just a hardworking, family-owned business doing things the right way. Try not to get discouraged my the other reviews on here. They're basically other people mad because their home warranty didn't approve their claim. Thanks again, Frankie!

If I could give zero stars, I would…read more Maui Pool Services was dispatched through our home warranty provider to repair our hot tub. They reported to the warranty company that the issue was caused by an "ongoing leak" -- but offered no explanation, no evidence, and no visual confirmation of this supposed leak. When I called to ask for clarification -- where is the leak, and shouldn't we address that first if it's causing the motor issue? -- I was met with incredibly rude and dismissive behavior. The woman who answered the phone refused to let me speak with the technician (Frankie) who made the claim and told me the only way forward was to pay out of pocket for a separate service call. I was willing to do that -- I just wanted to understand what exactly they found. She flat-out refused, said the technicians don't speak with homeowners, and hung up on me. This experience was not only frustrating -- it was completely unethical. To make a claim that could impact a homeowner's warranty coverage, and then refuse to explain that claim or allow any communication with the technician, is unacceptable. Our hot tub is also professionally serviced three times a week by our pool company, who checks for everything -- including leaks. There has been zero evidence of any leak. We are responsible homeowners who address every issue promptly. I was even happy to pay for a repair out of pocket -- with a proper explanation. But this company's refusal to provide transparency or accountability speaks volumes. If you're dealing with a home warranty issue, I strongly recommend requesting a different service provider. Maui Pool Services is unprofessional, uncommunicative, and unethical.