I am a super weenie when it comes to dental procedures. Dr. Hartwick and his staff are excellent at…read moreputting a person at ease. They explain the procedure so you understand and know what to expect. I appreciate their caring attitude towards patients!

I assume this DDS knows the value of his staff but just in case....I want to commend the women who…read morerun this business and support the efforts of the doctor. We all know that no matter how good a doctor may be, if her/his staff and support professionals do not exercise best practices, we won't be back. Loretta is a professional and friendly welcomer to this business. She is so efficient and caring. Dotty is the well-trained professional with years of experience in dental care and my guess, the backbone of the operation. Although I didn't interact with Kim, I saw her working with a patient and again, friendly and her interaction with the doctor was essential when advising him on patient's care. When I commented on how clean the office was the doctor commented that it was Kim who helps add value there. Just like a woman to ensure the best in everything. So, women in this business surely should be valued and I am confident that a main reason people return to this office is because of their professionalism and care. Loretta, Dotty, and Kim, I value you~! J Giddings

The root canal I received was fine it relved me of the tooth pain just fine. However, his bed side…read moremanner wasn't good at all during the process I visibly started to panic and had shaky breathing. I even started to cry a little and he didn't aking a second to see if I was ok. After the procedure his assistant attempted to give the post x-rays and the she shoved the piece in my month to the point of gagging me

Dr Smith is terrific with a keen therapeutic touch and does all he can with diseased teeth to take…read morethe pain away in doing the work (for me a root canal) that was later packed with resin (light hardened) by the referring Dentist. I stay away from Mercury-Silver fillings. With that said, it was necessary for me to take about 12 to 14 individual x-rays (including a full skull scan). This was done by the dental tech (one of 7 other staff ladies varies in age, all pretty and petite). There is one person to greet patients, another to check them out, another to answer the phone, another to work insurance, on and on it goes - how many staff are there - just for one doctor who can only put his hands into one mouth at a time. Some of the x-rays were duplicates as they were not placed in the correct anatomical tooth location to begin with (she claimed) and then the follow on x-ray was also identical. The next one was crooked (she claimed) and had to be taken again. Then the next one had to have a darker contrast per DMD request. I lost track of the excuses for the - what they considered necessary diagnostic tools - to be sure the root canal was properly done. If you LOVE x-rays this is the place for you. I do not have that love for being radiated with a poison repeatedly .. and would see another highly trained DMD if I was paying for it. This was a required visit by my insurance provider so i had no choice in the matter - except to pay for it my self .. which if I had to do over again .. I would make the medical intervention at my own financial hardship. My caution is not for the professional performance of the Doctor but of the support staff .. their profession performance is lacking. As is the Human Condition .. every one is neurotic (sad sickness) - addicted - and in dysfunctional relationship issues. Though it is rare there are Psychiatrist Medical Doctors who have sex with their patients and make up the 1 % of therapists who do that behaviour ... replicating the injury of the patients childhood and driving the disease deeper into the Defense Structure making it harder to come out for healing ... as they find a therapist who will not violate that therapeutic boundary. Dental tech -- Inhalation therapy -- physical therapists -- nurses -- EMT -- Paramedics -- all of them have to do the work like every one else in fixing the Human Condition in being neurotic - addicted - and still in the prison of their fears having dysfunctional relationship issues. Since they are working in healing .. and with Patients .. the OATH .. 'is to do no harm'. Which a clumsy heavy handed blind mistake prone intervention on a patient is suppose to be a clue .. hey - you still screwed up babe.

I got a few dental procedures done from Dr. Heinzen. The way he communicates, his handing of the…read moreprocedures on my teeth, and just the environment that he creates is just wonderful! I wish we have more dentists like him.

Gentle, kind, a good communicator, and very informative and professional. I have a sensitive mouth…read moreand gums and he has always been great about being aware and conscious of that. He is great with kids too!!

Dr Stratton is patient and kind and very professional. Kelsie his wife is great…read more Dr Stratton listened to me!!! I had a bit of a phobia about going to the dentist, however Dr Stratton looked after all my concerns. I even had a laugh with Dr Stratton and Kelsie whilst getting treated. When you get a husband and wife team who work well together, that says something. Big shout out to Chloe, a staff member who went out of her way to help me. This dental practice was recommended to me by another Redding dentist who was fully booked. I would recommend Riverbend Family Dental to anyone. Give them a go you'll be looked after. Many thanks Loretta Dini

Amazing staff that make you feel comfortable every step of the way. Dr. David is wonderful and very…read morethorough in his examinations.

I called to get an appointment for my daughter and when I was setting it up I made sure to ask if…read morethe office was following covid protocol. I was assured they were and we set an appointment. My daughter showed up the day of the appointment to find NO ONE IN THE WAITING ROOM MASKED. BOTH RECEPTIONISTS UNMASKED AND THE NURSE WHO CAME INTI THE ROOM TO WORK ON HER MOUTH UNMASKED. WTF? I called when she got home and the bibbytwat who took my call assured me they had just stopped following covid protocol recently because the dentist said it was OK. Won't be back to see the plague rats in this office again.

Pleasant! Yes! This office has actually made it a pleasant experience to go to the dentist. Skilled…read moreand personable staff at every encounter. Dr. Crummet is great about explaining the problem and the game plan - options, pros, cons, etc... I recommend this office to everyone.

The best dentist I been to over the last 6 decades. My wife and I are both very happy with the…read moreexpertise of Shawn Wilson.

Everyone I've came in contact with in this office is efficient and friendly. They do not shame you…read moreor make you feel embarrassed for the shape your teeth are in. Which was a worry of mine after not having regular dental care for most of my adult life. They just get to the business of making a plan to fix them without making a big to-do about it. I appreciated that very much. The work is excellent too, I went there as a kid and teen and am back as an adult in my mid thirties and the work from this dentist is the only work that has held up, no fillings have fallen out or root canals failed through the years like when I've gone to other dentists. Also as a non-insured and cash paying patient, the cost of the dental work seems pretty reasonable to me.

Not impressive when the dentist in charge needs to run in back to put in his turban…read more Understands the low ratings.

Made an emergency appointment with an inflamed gum and saw the dentist who bought Dr. William's…read morepractice. He blew past what I was there to see him for and tried to sell me on having my wisdom taken out for $12,000 or so in the first 5 minutes. Of course, I engineer out of there as fast as possible and would never go back. Wasted $184.00 and still looking for a good dentist.

I had dental work done and the results was unsatisfactory. He did a poor job and refused to fix…read morethe problem he created.