Worse service ever, worse costumer service also!!!!!!' Don't waste your money or time thereread more

I purchased my first house with an agent at Lillian Montalto Signature Properties International,…read moreand I appreciated their help and service along the way. Initially, my experience with this company was not unpleasant, and when I was asked to fill out a Zillow review on the realtor agent, I did. In my honest and overall positive review, I mentioned that one area for improvement was that it wasn't until after my offer on a third house was already accepted that I was sent an Exclusive Right to Buy Agreement, which outlined an unusual commission fee that I, as a buyer, was responsible for (the commission from the seller was simply not enough for this company). At this point, since my offer was already accepted, I did not want to risk losing the house by rejecting the agreement the realtor agent just sent me, I signed the agreement and paid the extra commission fee. If the commission fee was disclosed ahead of time -- that is, if I was given the chance to make an informed decision about whether or not to proceed with the agent's service before my offer got accepted, I would not have proceeded with the company, but they really left me no choice but paying them more than just the commission from the seller. After receiving her review on Zillow, the realtor agent immediately reached out to me and offered me a refund on the extra commission fee as a compensation for her mistake. However, 5 days afterwards when I reached out again, she said she was sorry and could not refund me because her boss would not authorize it. Overall, not disclosing costs ahead of time or failing to fulfill promises on a refund represented rather disappointing service to their clients. I reached out to Lillian hoping that this matter could have better resolved, but instead of offering solutions to my dissatisfaction, I got patronized and more lectures on why agents are paid on commissions. Again, I am truly grateful for their service in my first home purchase, but I would not do business with this company again.

Tish is absolutely amazing. My wife and I worked with her during the course of the year looking for…read morea house that would be perfect for us and our newborn daughter. Tish gave great insight and honest feedback during our tours and was really helpful for a first time homebuyer. With the tough market, there were some difficult times during the process and Tish was very supportive and encouraging. After looking a many properties, we were able to find a one with an amazing amount of potential and a great place to start our family a grow. Thank you so much Tish for everything you have done for us! I can not recommend her enough!

From the owner: How can we help you? Let us be your neighborhood expert. We offer the following…read more Buyer Agency Seller Agency Creative Marketing Home Staging Local Real Estate Market Reports Other Services include Partners offering, De-cluttering, Organize, Cleaning, Sell valuable items, Pack, Manage your move. Just want to know What's your home worth or Finding your dream home. We are here to help!

I had the displeasure of working with Deborah on a house that I had for sale. She wasn't what I…read moreexpected at all. I was referred to her by a family member who had a good experience with her. I wish I had done more of my own research on her. For someone who claims her reputation is everything, I found her to be unprofessional, and unresponsive. For someone who has been in the business for 17 years, it seemed as though she posted the listing in MLS and then crossed her fingers hoping that we would get an offer. She claimed to have "cross marketed" my listing, sending it to other agencies, other realtors that she knew etc. Only to find out that other agents hadn't received anything on my listing, including when we were supposed to have an open house. I would NOT recommend Deborah to any family, friends or my worst enemy. She is not knowledgeable or motivated to sell homes. Do your research before listing with her, and find an agent who wants to sell your home, not just collect listings.

From the owner: A full time Realtor with over 13 years experience in local markets with proven results. Deborah…read moresells houses in ALL market conditions. Deborah provides real estate services to all of the Merrimack Valley and surrounding areas. A life long resident of the Merrimack Valley committed to being actively involved in the community. Deborah is married to Les Johns they have a son Malachi and one very big and very goofy dog Bubba. When you think of buying or selling Real Estate, think of Deborah Carberry. Deborah Carberry - Your Neighbor, Your Realtor... for life. Deborah makes moves happen!

Touchstone Closing helped me with the complicated sale of my deceased brother in Dracut, MA. There…read morewere multiple delays and changes required due to complications with the town government and the buyer. But lawyer Christine and agent Kim stayed with me with efficiency, patience, and professionalism. I MOST HIGHLY RECOMMEND USING THIS TEAM FOR YOUR REAL ESTATE CLOSING!

I've been speaking to Marcy here for 3 months trying to get her to talk to her client about some…read moremoney they owe me after a closing in July (it's the end of October). She'll go weeks without responding to me and when she does, she'll basically give me nothing useful. There was one point where I sent 4 or 5 emails over the course of two weeks with no response. Absolutely do not give these people your business unless you want to wait an entire year for anything to get done.

worst management company I have ever worked with. Unprofessional and unresponsive. Property…read moremanagers let the board members make decisions- disaster to work with.

HIGHLY RECOMMEND GPM!!!!…read more Mike and team took exceptional care of our 264-year-old home as if it were their own while we were deployed overseas for four years. Mike was always responsive to our concerns and our tenants' needs, ensuring the house was consistently rented for top dollar and well-maintained. Their attention to detail and professionalism provided us with peace of mind, knowing our home was in excellent hands. To make their services really needed, we ended up being rotated to another state upon our return and GPM was instrumental in make sure the house was in show condition for open houses!!! We are incredibly grateful for their outstanding service and commitment.

Justine was fantastic. I told her what I was looking for in buying a home in Andover. In short…read moreorder she came through with several options in my price range. Once we decided on the house she followed through with every detail, keeping me totally informed and understanding of the whole process. I am now a happy home owner.

Peggy and her team showed us what a dedicated and experienced realtor can do. When we sold, she…read moreguided us through the entire process, letting us know what needed to be done to get top dollar for the house, and even more importantly, what didn't need to be done. It was truly a full service experience with staging consulting, pictures, videos and even drone cameras. Peggy is amazingly thorough and we could relax knowing that every detail was being taken care of. During the actual sale, she timed the open house showings perfectly to capitalize on a hot market. When many offers came in, she tirelessly negotiated with dozens of different of parties to assure that we got not only an incredible price but very attractive terms. We can't recommend Peggy and her team enough for making our sale a successful and seamless experience.

This was the second home we have listed to sell, but the experience this time around far surpasses…read morethe quality of professionalism and services from the first sale. Karen and the Peggy Patenaude team is incredibly transparent, comprehensive, and genuine. From the initial sit down with Karen to discuss the market and our home's worth, we felt in the know through the rest of the process. The staging process transformed the appearance of the home and made it incredibly welcoming. It is no surprise that the house sold after the first weekend on the market OVER the asking price. I would without hesitation recommend Karen and The Peggy Patenaude Team looking to buy or sell.

We have worked with Johan servicing his insurance needs for several years. We find him to be an…read moreethical, knowledgeable and honest Real Estate Professional. He is our go to person when we have questions on Real Estate in the Merrimac Valley Michael Segreve (Segreve & Hall Insurance Andover Ma.)

From the owner: Sell your home Fast! Cash!! Any condition!read more

I worked with Alexis to rent my property out in Ayer. She is extremely patient and listens to all…read moreyour concerns. I was a first time landlord and she walked me through the process and accommodated all my requests. She was very helpful, friendly and has your best interests in mind. I would want to work with her again, in the future.Thanks Alexis.

The professionalism and knowledge Alexis displays throughout the entire progress puts you at ease…read more Within days of our open house, we had multiple offers, and this is because of Alexis's work ethic and commitment to each individual client. I highly recommend her services for buying or selling the home of your dreams.