I contacted an agent about a listed home, and he at first said he'd looked over his schedule about…read morescheduling a tour and asked to message, but once I provided him with basic information, he didn't even have the decency to tell us he couldn't anymore or was interested in showing the house. This kind of job I'd say its customer service first then sales, I found it very rude and unprofessional that I followed up with a second message and he just ignored it completely. His name was Cody Rogers, There was relatively nothing wrong with my basic information and my credit sits in the 650, It cost nothing to let any interested in the listing that you're not interested in showing or providing a tour. Worst customer service.

My wife and I cannot thank Geri and her team enough for working so hard to sell our home in North…read moreReading. Everything about the process went as smoothly as it is possible to imagine it could. Geri recommended a valuation that encouraged multiple offers and we eventually ended up getting more than the asking price. It is undeniably true that selling a house is a complex matter, but the Farrelly team made it easy for us: we were given help on staging, a list of recommended trades people (Electricians, Painters, Septic Installers, Radon Testers, Granite suppliers, etc - all of them were AMAZING), and Geri worked around our busy schedule to set the date and time for the Open House. We give Geri and her team the highest possible recommendation - because they deserve it.

Sandra McLaughlin is the best person to help you buy/sell a house…read more I have recommended her to multiple people and they have been very satisfied with her services. She has sold me multiple homes over the past years and I've always been happy with the quality of service I receive from her. She is considered the #1 Realtor in Boston

Sandra McLaughlin is the best person to help you buy/sell a house. I have recommended her to…read moremultiple people and they've all been very satisfied with her services.

As an update: I will post the conversations with Kelly if she'd like everyone to see her behavior…read more This company, and Kelly in particular, are terrible. Completely unprofessional, rude, and entirely disI'm not surprised that many have had the same experience that I've had. My advice to all that are thinking about using this company in the future: steer clear.

Why bother filling out an application Kelly when your ads are based on income? I did fill out forms…read morein the past and you CONTINOUSLY told me i didnt qualify. Stop lying. Its in your ads. You also threatened to call your attorney on me. For what? A bad review?! Lol! You're only a 3 star..im not too worried. Funny how this owner responded to my fb messenger when i posted to yelp but she refused to respond to me for 3 weeks prior to my inq on an apt in winchester. Stop your nonsense.

Sheila and Pat are fantastic to work with. They are kind, quick to respond and resolve issues…read morewithout hesitation. It was a joy and a pleasure working with them and I would highly suggest them to anyone!

Sheila and John are extremely knowledgeable, candid, responsive, and transparent throughout and…read moreafter the rental process. I cannot sing enough praises about them. They truly hustled and worked extremely hard during the covid rental process. There are many real estate agents that one can choose in the Boston area, but they are truly a gem. I highly recommend them!

I want share my personal 5 star experience with this 5 star business. Most notably, the companies…read morepresident (our broker) Carmela Laurella along with two of her teamates that were of great help, Travis and Vito. It was August first this past summer when my wife and I decided we'd had enough of the sleepy suburbs and were ready to reconnect with the city we loved and spent most of our free time. We listed our home of 27 years and bingo, it sold in one day. Panic stricken, not prepared for such a quick sale, I contacted Carmela (I met her a year prior at an open house, liked her style and did some research on her and her company) and asked if we could meet as soon as possible. Long story short, she recommended that we look into short term lease options while we took our time finding our dream home. We followed her advice and wound up renting at Park Lane in the Seaport District-great place that deserves two thumbs up- on a short term three month lease that could have been extended if needed. We didn't need to.... Carmela sat my wife and I down at our initial meeting and listened as we described to her our 'must have' list in our soon to be dream home. Fast forward, we waited until after Labor Day to start our search as we needed time to pack up the old house and move into Park Lane....Carmela wasted no time finding four properties that met our requirements...........we bought the first home we were shown. We new it was to be as soon as we walked into the front door. She nailed it! Amazing! I thought we'd be looking for months as our criteria was not going to be an easy task for her to accomplish. The story continues.....I asked if she could recommend a mortgage broker..she said "I've got the best...Paul Sapienza of Drew Mortgage Associates"....he was dynamite! I also asked her if she could recommend a real estate attorney...she did, John Iacoi....a complete professional that made the headaches of real estate passing simplistic for both my wife and I that are just way too busy to be tied down to legal jargon. ***Do I add her recommended designer, painter and contractor? YOU BET!!! 5 star businesses have customer satisfaction down to a science, Carmela and her team get it and most importantly follow through....I could not have been more satisfied. My email that I sent her and her associates as we finished passing the papers read as follows: "Your high level of professionalism throughout this entire process was greatly appreciated. Together, you're quite a team!" Take my word, if you're looking for a new home along Boston's Waterfront, in my opinion, the only choice is Carmela's CL Waterfront Properties.

Top notch experience from the start! We had been searching for real estate in the area. One day…read morewhile walking by CL Waterfront Properties, a listing on the window peaked our interest. I went home and submitted an inquiry on their website. It was a Sunday night, so I wasn't expecting a response until at least Monday morning. To my delight, Carmela responded almost immediately and put us in touch with Chris Smith on the team. Chris scheduled an appointment with us to see our property of interest immediately. From there, we worked with Chris to see more properties in the North End. Chris was always very responsive and quick to set up appointments on our behalf. He was always very knowledgeable on all of the properties we viewed (and we ask a LOT of questions)! Although I was regularly searching Redfin and receiving daily alerts, Chris was a powerful 'secret weapon' proactively emailing us properties that fit our criteria. This extra research on our behalf was a real bonus, as the listings/photos don't always tell the full story. Searching for real estate in Boston can be a frustrating process and finding a responsive broker can be challenging (especially in this market!). I would highly recommend Chris Smith and the team at CL Waterfront. They truly cater to the needs of their prospects and their responsiveness always impressed us.

I have had the pleasure of working with both Sarah MacBurnie and Tim Shea, of the Sarah MacBurnie…read moregroup. Their backgrounds are very impressive and they both are easy to talk to and connect with. It's very obvious that they are experts on North Shore Real Estate, and Beverly, in particular. I also love their "MacBurning Questions" series on youtube! They really know how to put a fun and personal spin on real estate. I highly recommend this team if you are in the process of buying or selling real estate in this area. For Your "MacBurning Questions": https://marealtah.wordpress.com

I've worked with Sarah and Tim for years. They are a very successful team. Their understanding of…read morereal estate strategy combined with above average people skills helped get the best deal out there. Tim's sense of humor diffused a tough situation and got the deal to close without remorse on either side. Working with them makes a tough process so much easier and I highly recommend them!

Well if you are looking for a realtor who cares only about his commission versus the client then…read moreyou have come to the right place. Ask for Brett Derocker. If Brett holds the listing and you are in co broke situation then expect him to do anything he can to assure the deal does not go through. Why would he want to split a commission when he can get the entire commissions for himself... even if it hurts both the client and the potential buyer/renter. All he cares about is his wallet. Avoid this guy! I know I will.

I have been renting my condo through First Boston Realty since December 2009 and would like to…read moreexpress extreme gratitude to the staff for their support and understanding on all issues. A special thank you to Mr Hugh and Mr Brett for their help and punctuality in all matters. I would highly recommend these real estate agents as a professional and reliable letting agency!

Caroline recently helped my husband and I purchase our first home. We began the process back in…read moreMarch with a Redfin agent. We found a home we liked pretty quickly and decided to put in offer in. The process was less than desirable as we didn't have a sense from the agent if we were making a good decision or if our offer was going to be enough to get the house. We did not win the offer and decided to consider hiring a traditional real estate agent. That's when we found Caroline on Yelp. Our initial phone call was over an hour and it felt so natural. She got to know us, and told us about herself and the market. She had a good sense of what we were looking for in our range and assured us our house was out there. Caroline spent the next three months looking at houses with us every weekend, communicating with us by email/phone/text, and keeping us positive in the stressful process. While she has other clients she is working with, she always made us feel like we were her only clients. She would provide us with houses hitting the market within moments of them becoming available (often the same ones we were emailing her!) and insight into the neighborhoods and homes. She gave her honest opinion on the home itself and pricing to help us make an educated decision. She helped us maintain a positive outlook when the market seemed to be out of our favor. We came close to putting an offer on a few houses, but after hearing her insights decided to pass, which was ultimately the right decision. When we found our home, Caroline was honest about things that would need to be done, but also made us feel confident putting in an offer. She made the process easy to understand by reviewing our documents with us, coordinating with a mortgage lender, and negotiating on our behalf. She helped us select a trustworthy inspector and has recommended local businesses to do work on our home when the time comes. She is a one stop shop for all your home buying/renovating needs! Caroline has been in the business for over 30 years and grew up in this area so she knows it very well. She is the ideal agent for first time home buyers who are interested in being a part of the process every step of the way. My husband and I joked at the end of our search that we could be licensed agents with all she taught us. We have already recommended Caroline to friends who are interested in buying a home in the area and will continue to do so in the future. Thank you, Caroline, for all of your help! We are so happy to have found you and miss spending our weekends hanging out with you!

Update: We used Caroline again to buy our new house. Had another great experience! She was kind,…read morecompetent, and patient. It took a few months in a tough market, but we ended up in the perfect house. Happy to recommend her to anyone.