We are new clients for Tonsager and could not be happier with the service we received. Being out of…read morestate, we truly appreciated the frequent updates and ease of uploading all of our documentation. The expectations and next steps were clearly communicated. Both Dusty and Heidi are knowledgeable, friendly and quickly answered all of our questions. While no one enjoys paying taxes, Tonsager Tax and Accounting Services makes it easy and take some of the sting out of the process. Definitely worth the time and money; thank you!!

I have had great service with this tax company. I started with them about 3 years ag ago and have…read moreonly had good experiences. Dusty takes time to explain things to me and answer my questions. In addition, he is helpful to make recommendations to enable me to get as much back on my taxes that I can. In addition, Heidi is always nice to chat with when making appointments and picking up items. Highly recommended.

Last year I did my simple taxes online using the free IRS form but I'm having vision problems so…read moredecided to try H & R Block Southtown to file for 2024. I was expecting to just drop off my information and pick it up when finished but the preparer wanted me to stay. It was a good thing I did. When he finished the medical deductions I questioned why they were so much higher than last year and found he had added Long Term Care Insurance premiums as a medical deduction. I had to show him where to enter it on the state return. Then he asked why I had two duplicate pension forms with different numbers on them. I told him they weren't duplicates but were forms from my two pensions, each showing a different income. I watched him laboriously type in the information for 11/2 hours until he told me his next appointment had been waiting, and I left. When I returned two days later to pick up my returns, I was told the charge was $235. I was shocked! I do not own property or a car and have no investments. In comparison, a friend who owns two properties and has numerous investments was charged $310 by an accountant. I will not be going back to H & R Block.

I used to always do my own taxes, but when I was laid off for a few months in 2010, I wanted to…read moremake sure that I had a professional do my taxes since I didn't know all the laws and rules with unemployment. That tax year, I was lucky to find Greg Vath at H&R Block in Bloomington. He put me at ease, both with his knowledge and expertise, but also with his demeanor. Greg is a Senior Tax Advisor with seven years experience and one smart person. His other professional career is very interesting (check it out on their website!) and provides us with some great conversation. But what I really appreciate about Greg is his knowledge and his personality. He provides the human touch. So last year when he helped me with my taxes, he found that I had filed something incorrectly the prior year, and helped me fix it so that I would receive additional money back! It's true what they advertise in their commercials! That sealed my trust in Greg and H&R Block. I went back this year, and once again, Greg found a way for me to leverage my HSA so that it was a win/win for me by making a contribution for 2011 and allowing me a tax benefit. I can't say enough positive things about Greg and H&R Block. It's well worth the money to pay someone to do your taxes, even if you are know what you're doing, or think you know what you're doing like me. And right now H&R Block is running a deal where you can get your return placed on a debit card for free instead of paying to have it direct deposited in your account. So I decided to try it out this year to see if it's worth it. The only down side I have found with the debit card is you can get charged monthly for non-use, so be aware of that if you safe your debit/gift cards up.

Truly awful. All very friendly until you really need their help, or have questions about issues…read morewith prior returns, or a tax demand that relates to a mistake they made in the past. It's in this particular example where they suddenly become too busy to help and, most unbelievably started to send insulting emails. Really quite staggering for a small local business that presumably needs to build trust with the local community in order to succeed. I cannot warn you strongly enough to look elsewhere for competent accountants. You'd be far better off with TurboTax than trusting this incompetent firm with your finances and livelihood. Avoid.

How often do you get immediate attention to a problem that could leave you anxious and worried in…read moreterms of your financial well being? I received a notice of delinquency from my state tax office about potential significant penalties for not filing a personal property return for several years . This is different then filing federal and state income tax returns which the wonderful professionals at Rapacki and Company have been doing for me for years. I received the notice on a Friday and Joe Rapacki jumped in immediately over the weekend to figure out what needed to be done. Exceptional service that is beyond expectations.

I had a really bad experience with this location. Last year I went to the H&R Block in Minneapolis…read moreon Chicago Ave and they provided me with an excellent service. The representative who've helped me at this location is Helen Cousins. My appt was scheduled for 11am. I came in 15 mins early and still had to sit in the waiting room until 11:45am. She did not explain to me what I was signing, she just threw the electronic pen at me and told me to sign. When I asked her what I was signing she just mumbled and looked at me to sign it. Thinking she might be of an older age (about 64 years old) I thought it was best not to correct her. Then she started putting the numbers in and did not explain to me what everything was and what she was doing. I sat there in silence for 30 mins while she did everything. Then, after 30 mins, she said I was going to get back only around $900 which did not make sense because I made only 1,000 less than I did last year and I also went back to school so I was paying tuition out of pocket. She then told me I will have to pay her $299 for her service. I was so upset because last year I only paid $95. I looked at her like she was crazy. She looked at me back ask me if there was a problem. I told her, yes, the number is very high. If I pay you $299 and an extra $34 for not paying cash up front I wouldn't be getting nothing back! She had the nerve to grab my tax papers and said "ok well I will hold on to these until you change your mind." Oh the nerves! I grab my tax papers and I told her "No way, you have no right to hold on to my paperworks. I demand a second opinion!" and the only thing she said to me was "So, I guess we are done here." You damn right we are done! I grab my papers and I stormed out. I went back to the H&R Block in Minneapolis and I had another representative recalculate my tax return and she was able to find an extra $1,500 that Helen Cousins did not do on my school taxes. I was so angry. I do not know how many people have been conned by Mrs. Helen Cousins and how much money was never found under her service. She has a horrible attitude and she clearly did not want to explain why I had to pay her $299 for her service. The only thing she said to me when I asked her was "Oh it's because you have a very complicated tax return." which is not true. I only have my workplace tax and my school tax. If this is who H&R Block want to represent them I would never go back.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Richfield,…read moreMinnesota, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Nicollet Ave S office to connect with a tax professional.

I reached out to Dual A services for help with my taxes. I have never used any form of professional…read morehelp with them before. Arin reached out very quickly and answered every question I had fluently and was incredibly friendly. She helped me weigh my options and I chose to go through her. She is so quick and efficient and did not miss a beat throughout communicating with me. Not to mention very affordable. I will band returning to her in the future.

Arin provided an extremely detailed and thorough preparation for my personal taxes. I was looking…read morefor a tax preparer while here in Minnesota, as I'm from out of state and needed someone to help prepare my taxes asap since tax day is just around the corner. Arin was presented to me through Yelp and I'm glad to have came across her business and worked with her. What she charges for her services is reasonable and I would say well worth it. She was responsive throughout the entire communication process while also preparing my taxes for e-file and she even helped save me a few thousands on what I initially owed! That's a winner right there! Arin you have made a life long customer, you are my tax advisor for years to come. Thank you for your professionalism and expertise!

Dan is proud MAGA and brings up his political views every single time my partner and I meet with…read morehim. He will happily tell you about how he believes the 2020 election was stolen and take every opportunity to praise Trump he possibly can. I lead with this because the quality of his work has seriously slipped. I keep catching errors and pointing them out and he can't be bothered to email (insists on phone calls, probably so there isn't a paper trail to show his incompetence). He misses deadlines constantly and the communication is abysmal. He needs constant reminders to finish work. He's literally just a figurehead at this point who barely does any work, passing it off to his underlings and doesn't bother to check their work. Don't give this guy your business - just another mediocre white guy who pretends to work hard but is really a lazy MAGA.

After suffering through a number errors I found a new accounting firm, at which point they refused…read moreto help in transferring data and control of payroll and Quickbooks

In his books, Gary W. Carter, CPA provides excellent guidance in a clear and concise manner.read more

Rude, unprofessional and overpriced. The owner, Gary, gave rude responses when I asked for advice…read moreand more information explaining his recommendations. Overall the process was very disorganized and I was not informed on how to use the "tax notebook" until AFTER they had taken my documents and prepared my forms. That's when I had inquired as to why there was information/credits missing on my return. So basically we had to start all over. For what these guys provided, I honestly could have done the taxes on Turbo Tax in less time and saved my self a huge bundle of cash ($400!!!!). Will not be using them again.