Truly awful. All very friendly until you really need their help, or have questions about issues…read morewith prior returns, or a tax demand that relates to a mistake they made in the past. It's in this particular example where they suddenly become too busy to help and, most unbelievably started to send insulting emails. Really quite staggering for a small local business that presumably needs to build trust with the local community in order to succeed. I cannot warn you strongly enough to look elsewhere for competent accountants. You'd be far better off with TurboTax than trusting this incompetent firm with your finances and livelihood. Avoid.

How often do you get immediate attention to a problem that could leave you anxious and worried in…read moreterms of your financial well being? I received a notice of delinquency from my state tax office about potential significant penalties for not filing a personal property return for several years . This is different then filing federal and state income tax returns which the wonderful professionals at Rapacki and Company have been doing for me for years. I received the notice on a Friday and Joe Rapacki jumped in immediately over the weekend to figure out what needed to be done. Exceptional service that is beyond expectations.

Communication is horrific. I used to be an exsisting custumer for many years and the communication…read morehas always been poor. If you have questions after you appointment about your taxes, you probably will not get a response. You are just another number and customer service is not a priority. It seems like poor customer service is common comment that is made, although I have noticed that the business will down play the review. It has been such a stressfull process working with Igor Dykhne, CPA.

Igor's tax service was excellent as always. We have utilized his services for years and he is very…read moreprofessional and personable. I highly recommend him for taxes, bookkeeping and accounting purposes.

ROR has been phenomenal for us since ~2008. They are professional, easy to work with, and always…read moreoffer complete answers to our questions.

I have always been super satisfied with this company. ROR has a staff that is capable and very…read morequalified to get it done. It's a very personal place, not stuffy, friendly, which I like. Try them out, you will not be disappointed.

We are new clients for Tonsager and could not be happier with the service we received. Being out of…read morestate, we truly appreciated the frequent updates and ease of uploading all of our documentation. The expectations and next steps were clearly communicated. Both Dusty and Heidi are knowledgeable, friendly and quickly answered all of our questions. While no one enjoys paying taxes, Tonsager Tax and Accounting Services makes it easy and take some of the sting out of the process. Definitely worth the time and money; thank you!!

I have had great service with this tax company. I started with them about 3 years ag ago and have…read moreonly had good experiences. Dusty takes time to explain things to me and answer my questions. In addition, he is helpful to make recommendations to enable me to get as much back on my taxes that I can. In addition, Heidi is always nice to chat with when making appointments and picking up items. Highly recommended.

I live in Minneapolis, not SF. I don't know. Don't ask me. I consulted Carrol regarding a tax…read morestrategy for me as I entered retirement. At first, I did not enjoy listening to her advice. It was a bit like getting a shot from the nurse. Ouch! You said it wouldn't hurt! However, the vaccine seems to be working, and I am growing to appreciate Nurse Gatlin for giving me protection against the virus called you-know-what. Carrol is more than a nurse, and I mean no disrespect of the nursing profession. For those of you who are reading, please know that Carrol will take care of you. I have never consulted a personal financial planner. However, consulting a tax advisor, this tax advisor, was, for me, a very good idea. Ciao Carrol!

I have been working with Gatlin & Co for years, always smooth and easy tax returns. This year the…read moreIRS had other plans and I needed additional help from Carrol and her team. She was calm, despite my anxiety and reassured me everything was going to be ok. Carrol spoke to the IRS on my behalf and after several months of them sending scary letters, the situation was cleared up and I felt like I won the lottery! Carrol took amazing care of me. She is the BEST in the BIZ!

Yes I definitely recommend these women. Fast and accurate filing and they are awesome people…read more Great value for their experience. Joy and Krissy are friendly and knowledgeable. Laurie V

I have used Krissy for years and they are simply the best. They are fast and friendly. My taxes are…read moredone and I don't have to worry about the IRS knocking on my door. This is a great team and you will keep coming back.

Dan is proud MAGA and brings up his political views every single time my partner and I meet with…read morehim. He will happily tell you about how he believes the 2020 election was stolen and take every opportunity to praise Trump he possibly can. I lead with this because the quality of his work has seriously slipped. I keep catching errors and pointing them out and he can't be bothered to email (insists on phone calls, probably so there isn't a paper trail to show his incompetence). He misses deadlines constantly and the communication is abysmal. He needs constant reminders to finish work. He's literally just a figurehead at this point who barely does any work, passing it off to his underlings and doesn't bother to check their work. Don't give this guy your business - just another mediocre white guy who pretends to work hard but is really a lazy MAGA.

After suffering through a number errors I found a new accounting firm, at which point they refused…read moreto help in transferring data and control of payroll and Quickbooks