I spend more time asking customer service to unfreeze my card for a $10 Amazon purchase than actually on Amazon. It's dumb. This Bank use to be so helpful to the everyday person, now its just another corporation. read more
Great local bank. Very easy spot to get in and out if. They have a few offices in the area. Some just over the boarder in New Hampshire too. They are not one of those huge national banks and they don't want to be. They are a good sized regional bank with small town personalized service. Great people great bank nuff said! read more
Minimum balance fees are onerous. Getting nickeled and dimed to death. They no longer feel like the consumer friendly bank they used to be for decades. Its focus is obviously shifted towards business banking at the expense of the individual banking customer that helped build the Provident. Credit unions are a much better option for families. read more