Large store and selection but it's clear that their employees are not all on the same page. Training and customer service is lacking.

Change prices on you at the register, one price on the shelf then charge a different price at the register, i will drive across town to a different beverage store from now on... read more

I am completely bothered by them wanting to scan my drivers license. You can look at the date but scanning it? There is absolutely NO need to do that. Nada, zip, zero. You may look at my license but not scan it. And I was told it was policy. Walked out without spending a dime and will not be back. read more

The stock is endless and temptingly displayed! Better not shop thirsty unless they give you a to go cup

Great recommendations and chat! Everyone very friendly yet professional too! Didn't partake, but many great samples too!

This is the fifth time I have shopped here and not found what I was looking for. It's sad that my local liquor store does not carry what I want or need, and that I have to drive so far to go to big box providers. I want to shop local, but can't. The employees are unfriendly and unhelpful, and never offer to order what I find is missing. read more

I have found my new happy place. Providence wine and spirits is a gorgeous liquor store that is completely stocked with tons of beer options, a huge wine selection, and isles dedicated to one type of liquor. Meaning there's a vodka isle, whiskey isle, rum isle etc... and these Isles are long. The beer area is huge with literally an entire section of the store just dedicated to brews and cigars. Local beers, domestic, IPAs and everything in between. I went with Wheatley vodka during my last visit here, but I definitely want to spend some time here and really explore their bourbon section. Party on! read more

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I stopped in Providence Wine & Spirits to grab something special for a dinner party. When I checked-in on Yelp a 10% discount popped up, so I happily proceeded to checkout where the cashier told me that she knew nothing about the Yelp discount and she could not honor it, her coworker beside her said she's seen and accepted it before, but this lady refused. I told her it wasn't about the discount, but I should let the Yelp community know that Providence Wine & Spirits wouldn't honor the discount Yelp was offering. This woman, (I believe her name was Joan or Joann) became irritated and belligerent towards me, in fact she called me a weirdo, now I will admit I'm as strange as the next guy and possibly a bit weird at times, however this lady was calling me names and hurling insults at me while not doing anything to resolve the situation. Then she told me, "at this point I'm uncomfortable selling you anything" she suggested that I purchase my libations elsewhere. This is when I asked to speak with the manager, she walked away and in about five minutes she came back with a gentleman who introduced himself as Ryne the store manager. Ryne was very professional and attempting to offer me options, while Joan kept verbally assaulting and degrading me, that's when Ryne the manager told her to take a break and he sent her away from dealing with customers. Ryan did void the previous transaction and gave me the Yelp discount, he offered his apologies for Joan and said that he takes customer service seriously. I thanked him for his professionalism and good customer service skills, however, I did have to ask him if Joan was having a bad day or if something was troubling her, he said she had been there since opening earlier that day with him and that it was a long day, I told him that I understand and that I hope Joan could get off work soon and find time to relax. Honestly, I believe Joan needs to find a new line of work, her bad attitude and non-customer service isn't helping this local business build relationships. Providence Wine & Spirits, you can do better than this and Joan, if you aren't happy at your job, for crying out loud find something that you love to do. Life is too short to be miserable, especially when you're making everyone around you miserable too. I try not to let One Bad Apple spoil the whole bushel, but will I recommend or return to Providence Wine & Spirits, probably not. read more

Providence Wine & Spirits - The cashier didn't accept this Yelp Discount - Beer, Wine & Spirits Near Me - Mount Juliet, Tennessee

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There's a big selection for everyone here. Sarah helped me out today and I'm glad see did because I just didn't know where things were. I definitely recommend this store. Thanks again! read more

Pricing is competitive with excellent variety. Love the service as everyone is so pleasant and patient with my passport:)))

Amazing store with such a wide variety of liquors. Popped in here while wife was getting her nails done next door and boy was I impressed. This store is split into two sections one with beer and the other side with other liquors such as wine, moonshine, vodka etc... Workers were friendly and the store is very organized. I'll definitely be back when I'm in the area. read more

Providence Wine & Spirits - Moonshine! - Beer, Wine & Spirits Near Me - Mount Juliet, Tennessee

Fantastic store with a great layout, great staff, and an awesome selection of beer and spirits. I could have spent an hour cruising the store and still finding new stuff. read more

Even tho they didn't have what I was looking for. They have people doing demos. Staff was friendly and very helpful.

Great selection and better prices than I expected. Very friendly staff. I highly recommend this place.

They have a pretty good selection of the things I like (single malt scotch and high gravity beer), and the location is convenient to me in Donelson. The employees all seem to be pretty knowledgeable and helpful, so high marks are in order there. I would have given this store 5 stars without a second thought until this week, when I went looking for some Jack Daniel's Sinatra Select as a gift for a friend. One of the employees let me know they only put it, and other high end product, out for sale occasionally, and I would need to be on some sort of preferred customer mailing list to get a heads-up. Businesses can certainly adopt any sort of policy they want, and I assume they are trying to be fair so everyone gets a shot at the good stuff, while collecting our email addresses for marketing purposes, but no thanks. Come the revolution, when the proletariat take control of top shelf liquor distribution, I'll happily sign up for the club. Until then, I'll shop where I can get what I came for. read more

Just stopped in for the first time in a couple years. I would have given a star lower (2), but their prices seem to be slightly more competitive than they were when they were newer. The reason for the 3 stars instead of my old 4 is the service (or lack of). Upon walking in I was not greeted in the least, even though there were 5 employees standing within 20 foot of the door. They were all too busy laughing and cutting up with each other to be bothered with assisting any customers. I counted as I was walking around, there were 7 employees that I could tell in the store. NONE of them even talked to a customer the entire time I was in there. Prob 7-8 folks walked in while I was there. Ridiculous. When finally making a selection, walking to the front to check out, the guy was there and I was helped immediately, but he seemed so put out that I was bothering him. Just not friendly or welcoming in the least. While they do have a good selection, I will be giving my dollars to other places. read more

Their bag holding my bottle blew out the bottom, and broke my bottle. I called the store and was offered to swap it out. Drove all the way back out, the lady I spoke to on the phone said I can go back and get a replacement. I went back and didn't see a replacement. I asked the manager., who had come up to me asking if I needed any help, if he had any more in stock in the back. He instead told me I could not exchange it, and that it was my fault. I explained that I called ahead of time and was already told I could exchange it, twice. He did not care. I told him I wouldn't be back, for being as rude as he was to me, and he said "that's fine." This isn't how you keep customers. as I was leaving, the lady asked me what was wrong, and I explained to her. She told me that she did not understand, because the man has let people exchange for the same reason before. I have came here many time, but will absolutly not be back after not only was I lied to about exchanging it, but for wasting my time having me drive all the way back, and finally, the manager being so rude about it. This is not how you treat your customers. read more

Very friendly and helpful staff, nice selection. Isles are labeled so everything we were looking for was easy to find. read more

Providence Wine & Spirits - Entrance area - Beer, Wine & Spirits Near Me - Mount Juliet, Tennessee

Made an impromptu stop here on our way back from KY to NC, and boy was that the best idea! Great selection of spirits and beer (I am sure wine too, but we were there for the liquor and the beer). We wanted to take some local goodies back to our state and this place did not disappoint. The guy was very helpful and pointed us to all the cool local stuff. If we're back in the area, we're definitely stopping by. read more

Since my first review, I have numerous interactions, which are worth sharing. I had been overseas and tried a small batch gin that was not available in Tennessee. I wrote the folks on their Facebook page and less than a week later they had it in stock. Later, I was looking for a wine for a special occasion and though it was out of stock, the staff helped me find something in my price range that was actually better. There are lots of places you can go, but you cannot find a friendlier and more helpful staff! read more

Very friendly and can answer any questions. Clean and open place. Sometimes they have free tastings.

Love the selection! Any beer or spirit I look up online they have it here. Very friendly and helpful staff.

Great selection and helpful staff answer questions and make recommendations. They have so many types to choose from.

Decent selection of bourbon and whiskeys. Our go to to restock our cabinet. Very helpful staff and kind customer service.

Great selection of beer and bourbon. Prices seem to be reasonable also. The employees are very nice and knowledgeable. I am just passing through and travel a lot for work. It is very rare that you come across a store like this. read more

Second visit to this store. First visit was well treated by a young man (Austin?) in the beer section who helped us fill our growler with a delicious pilsner. We sampled some mead which we decided wasn't our cup of um, mead. Thursday however was very disappointing experience. We walked in with our growler to see what they had in store for us. No one in over 10 minutes came to check on us. We waited, walked around looking for other options and ended up walking out with a 12 pack on Summer Shandy. Will find other establishments to spend our money in the future. read more

Excellent selection of bourbon. They had three of the bourbons he wanted. Angels Envy was in stock which isn't always easy to find . Prices are standard. Very friendly staff. Clean and bright with nice wide aisles. Didn't make into the beer side this visit but it too looks amazing. Great ample parking. My husband loves this place. read more

The owner of this business cares neither about her employees nor her customers. I recently resigned from my position here following multiple concerns regarding negligence of adequate health/safety practices (particularly in times of coronavirus) and the understanding that no matter how hard or diligently I worked, the owner would never bother to learn my name or incentivize her employees. My final straw was a passive aggressive text message by owner to management demanding I remove my BLM facemask. She absolutely has the right to conduct her business however she wishes, but I choose not to be party to it or support it. She has determined that regardless of how she treats her employees, she will continue to make money and that's enough for her. read more

This is a great beer shop in the center of the bustling Mount Juliet area. The selection of brews is very good and they have quite a few on tap for growler fills, which is great. They also have a good selection of wine and spirits and parking is plentiful. I will be moving to Mount Juliet in a few months and this is going to be my go-to place! read more

I like the craft beer selection here but the staff knowledge is hit or miss. My wife was in the store on 12/26/2015 to pick up a growler for a party. She saw that the growler was clear and asked if she could have an amber colored glass growler that she saw on display since she was getting an IPA. The staff member helping her told her those were not available and asked why. When she explained that clear glass allows the beer to become lightstruck and since she was getting the IPA this was more important than usual, the staff member told her she was wrong and talked down to her. She took the beer in the clear growler and came home angry that she had been talked to in this manner. Anybody that is in the craft beer industry will tell you that my wife was indeed right. Hoppy beers are particularly susceptible to becoming skunky due to light exposure and that the best remedy is either an amber glass container or glass that blocks light entirely. Hopefully, they can train their staff better on basic beer knowledge and, in this case, customer service. read more

I really hate writing bad reviews, especially of a place I specifically went to look to find some specific items for a gift (of which they had an excellent selection). I was planning to go back tomorrow and purchase a significant number of expensive items, but now I have to find another place to spend my money. My husband and I checked out the place after eating dinner nearby. It was getting close to 9pm and we had picked out some items and were just taking a quick look at their beer selection when a gentleman working there came back and asked if he could help us. I said we had never been in before and mentioned what a wonderful selection they had. He rudely said they were about to close and added in a snarky way that they were open at 10am tomorrow. It was a couple of minutes before 9pm and we were getting ready to leave, but he made us feel like trespassers. We put down our items and walked out. It wouldn't have cost the employee much to be nice, acknowledge my compliment of the store, and sincerely ask if there was anything else we needed before they closed. It does, however, cost the store the business I was going to give them and it costs them this bad review. read more

I called there yesterday and was told they had 3 4packs of Founders KBS Maple Mackinac Fudge stout. I went there, from work, an hour later only to be told, by the guy in the beer section, that he had pulled them from the shelf for a black friday event. I have previouly enjoyed their craft beer selections, but will now be spending by craft beer $ elswhere, like Pour Vous (better prices), Blue Grass Beverage, copper still.... read more

Always nice and helpful. I asked for a wine selection between a certain price range and the sale person picked some great wine. Helped load it in my truck. I have worked many events where they were apart of the festivities and even donating some libations. I hope to work with them more in the future. read more

Extremely rude staff and very disrespectful. Will not be going back. Took forever to find help and once I did he was extremely rude. There is just no need to act like that to anyone. read more

SUPER CLEAN store!! An amazing selection. The staff is super helpful & very friendly. Willing to give their help & see if you need anything at all. This may not be my closest liquor store, but I drive here for the quality & cleanliness. :) read more

Staff and store management are surpurb. I am a fan of selection, staff knowledge and management comms

Best liquor store in Mt. Juliet. Very helpful staff with a large selection and variety of wine, beer and the harder stuff. Pricing is on par with other stores. Also like they have free tastings and host promotional events. Staff is knowledgeable with food and drink matings. Grab a cigar, some cheese, meat and a bottle from this one stop shop and a wonderful evening is all yours. read more

For quite sometime, I have been buying a case of PBV (Pickers Blueberry Vodka) at West End Liquor store because it was close to where I worked. . About a month ago, I live in Mt. Juliet behind the mall, and decided to go into Providence Wine & Spirits and noticed they had a lot of the Pickers Blueberry Vodka. I asked if they could price match with where I have been buying it. I got a quick straight answer, "NO." I step back and said, "Wow, just like that." He said, "just like that." So I went downtown and got what they had at the time three bottles @ $21.95. I decided to try for the second time at Providence W&S a different helper. I said, " Sir, I am interested in buying a case of PBV and can y'all give me a good price?' He immediately with no hesitation said, " NO.' i was like dang, lol. I gave him my story about where i was buying and the price and he said, " Go downtown and get it and walked away.' I buy a case of PBV every three months. I would rather support Wilson County where I have been living for the last 20 years.than a different county. Ill make sure my friends & family re-think about shopping with y'all. #whatwasy'allthinkingSHM! read more

Very helpful staff and huge, up to date selection! They're connected to the beer store so it's a one stop shop. The only downfall is they close a little earlier than most. Oh well. Will go here every time. read more

Awesome selection. Very knowledgeable staff! They will have what you are looking for. If not there are tons of new beers to try!